| Address: Borivali west Mumbai |
Dear Mrs., Surbhi Mall
As I seek your support in getting full refund due to the mishandling on scheduled PDI request, providing the details below
🆔 Appointment Id: [protected]
📅 Dated:[protected]
⏰ Time: 17:00:00
🚗 Car Details: Maruti Suzuki Jimny
📍 Address: 1601, Nexa Shivam Autozone, 28th, Swami Vivekanand Road
1. Unhappy with the service as Ganesh Kadam did the survey but did not inform personally whatever he had observed moving out of the showroom hurriedly on 4th of July.
2. While on the other day he just uploaded the report noting damages on various parts, also he did not check the car documents.
3. The report from Cars24, has wrong owner name, and the whole process is mishandled.
4. I have already logged this the incident as a full refund for appointment [protected] under ticket 1531, which has been in waiting for long.
5. Every other day I am chasing your support team in vain, I am totally frustrated and see this as cheating with no customer revert and satisfaction in consideration.
I hope I get the resolution soon, while I would not like to escalate any further.
Regards
Yogendra M
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