[Resolved]  Caseworld.in — wrong product delivered

Website: caseworld.in

I ordered Mobile cover for IPhone 7 from Caseworld.in. It was not as stated on the website. They told that it is a 360 degree protection cover but it is not at all like that. They are having policy of return or exchange within 7 days from ordering. When I wanted to return it, the option to return is not available when I logged in to account.I have been using this useless product from last 1 month waiting for their response.
date of Incident : November 21, 2017.
Attached is the order history of the product. I tried to contact them multiple times using contact us option on their website. However, I haven't got any response from their side. There is no contact number or helpline number on their website or social media.

I want full refund amount for this product which is Rs. 800.