Claimed

Case World Complaints & Reviews

3.4
Updated: Jun 27, 2021
Complaints 9
Resolved
6
Unresolved
3
Contacts

File a complaint to Case World

Having problems with Case World?

File a complaint and get it resolved by Case World customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Case World reviews & complaints(9)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rutuja joshi-kamble
Jun 27, 2021
Resolved
Report
Copy
Resolved

No reply

Address: Maharashtra

This is fraud site . Number given not working. I want my money back....
Helpful
5 other people found this review helpful
5 found this helpful
2 Comments
Report
Copy
R
rutuja joshi-kamble
Jun 24, 2021
Resolved
Report
Copy
Resolved

Address: Kolhapur Maharashtra

I had order phone back cover. Prepaid order no details given nor i received my order
Jun 30, 2021
Complaint marked as Resolved 
Case World customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    teja916
    May 14, 2021
    Report
    Copy

    I have ordered iPhone case its anyone can’t reply so pls request send me product as soon as possible my order id
    is [protected]
    Case World customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      swarupcheer
      from Chennai, Tamil Nadu
      Aug 20, 2019
      Report
      Copy

      Address: sithalapakkam, 600126

      On 01st june 2019 i ordered cake through online in cake world chennai, when i booked it didnot show any booking order but my amount was got debited from my account for rs 2016 with payment reference - pay_ccaalyviyffeak.
      When i contacted the vendor they told that money was debited from my account and for refund i need to speak to cake world for refund of money.
      So i contacted nancy and other person and they told that it will be refunded and i have been chasing them since then but all waste of time and effort.
      Even some time when i call them for refund of my money they disconnect my call.
      Its been so long since i was chasing them with no hope of getting my money refunded. So i have decided to file the complain. Bill attachment provided.
      +2 photos
      Case World customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rishabh2413
        from Delhi, Delhi
        Jan 16, 2019
        Report
        Copy

        I had ordered a one plus 6 cover worth 899/- as prepaid order. The quality of the product and the colour as described in the image were totally different, i wanted to return the product but the company confirmed that we don't credit back the payment (Nowhere mentioned in returned policy) rather we would issue vouchers or replacement with different colour. I continued to go with the colour replacement, its more than 2 days the reverse pick up was done by your scheduled delivery person. Now the company is not responding on phone numbers provided on website and has neither confirmed any dispatch details of the replacement package.
        Case World customer support has been notified about the posted complaint.
        Received new product after complaining in the forum but very unprofessional behaviour from there end before the complaint was raised .Also product doesn't match with the images displayed so I would suggest everyone to think wisely before ordering as they don't offer refund as well .
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vivekamok
          from Bengaluru, Karnataka
          Aug 29, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: 560043
          Website: caseworld.in

          Hi, i ordered a oneplus 6 luxury magneto metal frame clear tempered glass back case cover. I received the product but unfortunately, the product isn't the right fit. It is slightly bigger than the phone which makes the right hand side buttons inaccessible. So this is quite evident that they haven't tested the product whether it fits in or not. I have attached a video of the phone shaking inside the case (You can also hear the sound of it) and you can also see the image where the slide button is way inside and not accessible.

          I wrote them multiple emails and they aren't prompt in their responses. They said they will initiate a return and they still haven't picked up the product from me. They also said they will only give a refund via caseworld.in vouchers which are obviously of no use because i own a oneplus 6 and their case i ordered isn't satisfactory, what will i do with they vouchers when they sell only cases on their website?

          Please get this sorted for me. Thank you!
          +1 videos
          Sep 1, 2018
          Complaint marked as Resolved 
          They sent an email saying they will refund my money via paytm cash after I posted the complaint on ConsumerComplaints. Post which, they also took back the product and refunded my money. Thank you team ConsumerComplaints.
          Case World customer support has been notified about the posted complaint.
          Sep 01, 2018
          Updated by vivekamok
          They have accepted and refunded my money via Patym wallet.

          Complaint closed.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sandeepsharma.4
            from Delhi, Delhi
            Aug 4, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: 110005
            Website: www.caseworld.in

            I ordered (Order no 4928 dated 30.07.18) a mobile case from caseworld.in, i found it to be a cheap imitation of what was shown in the pics. I wanted to request return, but to my dismay found that they do not have a return option and neither do they have any number mentioned. So the very same day of delivery i mailed them on the email address ([protected]@caseworld.in) requesting the return.
            In reply i received a mail asking me the reason for return, to which i replied that i found the product to be of low quality than shown. The next day i received a mail stating that we will not return the product as the quality of our product is not low and many people have purchased the same.
            I am surprised by their behavior. Though they should return my money, still i requesthem that even replacement will work.
            But now they have chosen not to reply to my mails, and apart from the mail id
            There is no point of contact with them.
            This makes me believe that it is an fraud online portal. Dont get duped.
            Aug 17, 2018
            Complaint marked as Resolved 
            They have replaced the cover. Now my complaint stands closed. Thanks
            Case World customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              RUPALI KOKANE
              from Igatpuri, Maharashtra
              Apr 12, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Nashik, Maharashtra, 422003

              I am rupali machindra kale form nashik.

              My temporarily blocked hdfc credit card last 4 digit no - 6359

              I am writing regarding the above credit card.

              My credit card is racking up hundreds of charges for annual charges. I want to close this account. Please contact me at your earliest convenience to discuss this account further. I can be reached anytime at -[protected].

              I appreciate your prompt attention to this matter.
              Apr 21, 2018
              Complaint marked as Resolved 
              kindly process this complaint fastly
              Case World customer support has been notified about the posted complaint.
              Apr 12, 2018
              Updated by RUPALI KOKANE
              all ready send clouser form nashik shalimar br pls closed credit card my credit card no 6359 hdfc credit card
              Apr 13, 2018
              Updated by RUPALI KOKANE
              Kindly closed my credit card account
              Apr 16, 2018
              Updated by RUPALI KOKANE
              kindly confirm me credit card closed Pls call me
              Dear Customer,

              I request you to share your Card No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
              RUPALI KOKANE's [Complaint's author] reply, Apr 13, 2018
              DEAR SIR /MADAM

              MY CREDIT NO IS 5459649501076359 CREDIT CHARGED 590 RS ALL READY PAY IN NASHIK SHALIMAR BRANCH MY CONTACT NO IS 8149303085 DATE OF BIRTH 22/01/1986

              THANKS
              RUPALI MACHINDRA KALE
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Niraj297
                from Pune, Maharashtra
                Dec 18, 2017
                Resolved
                Report
                Copy
                Resolved

                Website: caseworld.in

                I ordered Mobile cover for IPhone 7 from Caseworld.in. It was not as stated on the website. They told that it is a 360 degree protection cover but it is not at all like that. They are having policy of return or exchange within 7 days from ordering. When I wanted to return it, the option to return is not available when I logged in to account.I have been using this useless product from last 1 month waiting for their response.
                date of Incident : November 21, 2017.
                Attached is the order history of the product. I tried to contact them multiple times using contact us option on their website. However, I haven't got any response from their side. There is no contact number or helpline number on their website or social media.

                I want full refund amount for this product which is Rs. 800.
                +1 photos
                Apr 12, 2018
                Complaint marked as Resolved 
                Company called me and offered another mobile cover of the same amount. I got the cover free of cost. Hence closing the complain.
                customer support has been notified about the posted complaint.
                Dec 25, 2017
                Updated by Niraj297
                Any update on this plz ?
                Dec 30, 2017
                Updated by Niraj297
                F5
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit