[Resolved]  CashBean — refund the amount (not responding)

Praneeth Kumar Mar 22, 2020, 10:22 AM (7 days ago) to Support Can some one call me on my number 9100906271, Trying to reach you. On Mon, Mar 16, 2020, 5:34 PM Support wrote: ##- Please type your reply above this line -## Dear Praneeth Kumar, Your request (#1052136) has been updated. To add comments reply to this email. CashBean umesh (P C Financial Services Pvt Ltd) Mar 16, 5:34 PM IST Dear Praneeth, Thank you for contacting us. Your payment is successfully done for your loan number 200301020201829515. If you want to get next loan Kindly update your Cashbean application and apply for a new loan. Please let us know in case you have any further queries or issues, we would be happy to serve you again. Hope you have a great day ahead. Thanks & Regards, Customer Service Team Praneeth Kumar Mar 16, 10:44 AM IST Der Team, Its been more than 3 days as you informed and i have done the payment on 11th of this month, kindly check your bank and let me know what to be done next. please feel free to call me. image.png Warm Regards, K Praneeth Kumar Manager - Compliance & Customer Care #1-155, Survey No. 103/A, Medchal Highway, Kompally, Hyderabad – 500100 Telangana, India MObile_icon +91 9100906271 | Link_icon www.impelventures.co This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, its attachments or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Impel Ventures Limited or its subsidiaries and associated companies, are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Impel. Before opening any attachments please check them for viruses and defects. CashBean umesh (P C Financial Services Pvt Ltd) Mar 13, 12:21 PM IST Dear Customer, For best solutions, we request you to check the following FAQs first, it will be useful for you, and you can get immediately solutions.thanks for your understanding. 1. I have already paid but payment not update. 1)Transferred to Yes bank account? Ans: Yes bank is not working now, this is why your payment couldn’t get updates. Please pay back again with the options which are shown on our app to avoid the late penalty .the amount which you paid to Yes bank will be refunded in 3 working days. 2) I repaid follow the options which are shown on app. Ans. Please wait for 48 Hours .It will take some time to update payment on app.If it’s not update after 48 hours .If today’s your due date, please go to your Repayment page-Click on Submit an Appeal button-Read & fill the important details & Upload Repayment Receipt. Q2. My account is linked with Yes bank account, I didn’t receive the disbursement till now. Ans. Yes bank is not working now. Please call our toll free number to update your bank account, otherwise your application will be set as invalid. Thank you for your patience. Yours Sincerely, CashBean customer service CashBean Deepak (P C Financial Services Pvt Ltd) Mar 13, 12:21 PM IST Dear Customer, For best solutions, we request you to check the following FAQs first, it will be useful for you, and you can get immediately solutions.thanks for your understanding. 1. I have already paid but payment not update. 1)Transferred to Yes bank account? Ans: Yes bank is not working now, this is why your payment couldn’t get updates. Please pay back again with the options which are shown on our app to avoid the late penalty .the amount which you paid to Yes bank will be refunded in 3 working days. 2) I repaid follow the options which are shown on app. Ans. Please wait for 48 Hours .It will take some time to update payment on app.If it’s not update after 48 hours .If today’s your due date, please go to your Repayment page-Click on Submit an Appeal button-Read & fill the important details & Upload Repayment Receipt. Q2. My account is linked with Yes bank account, I didn’t receive the disbursement till now. Ans. Yes bank is not working now. Please call our toll free number to update your bank account, otherwise your application will be set as invalid. Thank you for your patience. Yours Sincerely, CashBean customer service CashBean Sanju (P C Financial Services Pvt Ltd) Mar 13, 12:21 PM IST Dear Customer, For best solutions, we request you to check the following FAQs first, it will be useful for you, and you can get immediately solutions.thanks for your understanding. 1. I have already paid but payment not update. 1)Transferred to Yes bank account? Ans: Yes bank is not working now, this is why your payment couldn’t get updates. Please pay back again with the options which are shown on our app to avoid the late penalty .the amount which you paid to Yes bank will be refunded in 3 working days. 2) I repaid follow the options which are shown on app. Ans. Please wait for 48 Hours .It will take some time to update payment on app.If it’s not update after 48 hours .If today’s your due date, please go to your Repayment page-Click on Submit an Appeal button-Read & fill the important details & Upload Repayment Receipt. Q2. My account is linked with Yes bank account, I didn’t receive the disbursement till now. Ans. Yes bank is not working now. Please call our toll free number to update your bank account, otherwise your application will be set as invalid. Thank you for your patience. Yours Sincerely, CashBean customer service Praneeth Kumar Mar 12, 3:46 PM IST Can some one reply to this email? On Thu, Mar 12, 2020, 11:15 AM Praneeth Kumar wrote: Dear Team, The amount have been deducted from my account but not been updated kindly find the below attachment for your reference, pls let know if you need any information, my due date is coming near. Thanks & Regards Praneeth cash been IMG-20200311-WA0011.jpg cash been 2IMG-20200311-WA0010.jpg Praneeth Kumar Mar 12, 11:15 AM IST Dear Team, The amount have been deducted from my account but not been updated kindly find the below attachment for your reference, pls let know if you need any information, my due date is coming near. Thanks & Regards Praneeth cash been IMG-20200311-WA0011.jpg cash been 2IMG-20200311-WA0010.jpg This email is a service from P C Financial Services Pvt Ltd. Delivered by Zendesk | Privacy Policy [22R392-PL46] Support Mar 23, 2020, 7:19 PM (6 days ago) to me ##- Please type your reply above this line -## Dear Praneeth Kumar, Your request (#1052136) has been updated. To add comments reply to this email. CashBean (P C Financial Services Pvt Ltd) Mar 23, 7:19 PM IST Dear Praneeth, Thanks for requesting for call. We request you to please call on our below helpline number to contact us: Helpline numbers : 1. Toll Free : 18005728088 2. Secondary number : 0124-6036666. For any help kindly refer the link https://cashbean-support.zendesk.com/hc/en-us Hope you have a great day ahead. Thanks & Regards, Customer Service Team Praneeth Kumar Mar 22, 10:30 AM IST Hi, can some one call me I need your help this is my number 9100906271 Praneeth Kumar Mar 22, 10:21 AM IST Can some one call me on my number 9100906271, Trying to reach you. CashBean (P C Financial Services Pvt Ltd) Mar 18, 2:43 PM IST Dear Praneeth, Thank you for contacting us. Your payment is successfully done for your loan number 200301020201829515. If you want to get next loan Kindly update your Cashbean application and apply for a new loan. Please let us know in case you have any further queries or issues, we would be happy to serve you again. Hope you have a great day ahead. Thanks & Regards, Customer Service Team Praneeth Kumar Mar 18, 11:19 AM IST CashBean umesh (P C Financial Services Pvt Ltd) Mar 16, 5:34 PM IST Dear Praneeth, Thank you for contacting us. Your payment is successfully done for your loan number 200301020201829515. If you want to get next loan Kindly update your Cashbean application and apply for a new loan. Please let us know in case you have any further queries or issues, we would be happy to serve you again. Hope you have a great day ahead. Thanks & Regards, Customer Service Team Praneeth Kumar Mar 16, 10:44 AM IST Der Team, Its been more than 3 days as you informed and i have done the payment on 11th of this month, kindly check your bank and let me know what to be done next. please feel free to call me. image.png Warm Regards, K Praneeth Kumar Manager - Compliance & Customer Care #1-155, Survey No. 103/A, Medchal Highway, Kompally, Hyderabad – 500100 Telangana, India MObile_icon +91 9100906271 | Link_icon www.impelventures.co This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, its attachments or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Impel Ventures Limited or its subsidiaries and associated companies, are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Impel. Before opening any attachments please check them for viruses and defects. Praneeth Kumar Mar 12, 3:46 PM IST Can some one reply to this email? On Thu, Mar 12, 2020, 11:15 AM Praneeth Kumar wrote: Dear Team, The amount have been deducted from my account but not been updated kindly find the below attachment for your reference, pls let know if you need any information, my due date is coming near. Thanks & Regards Praneeth cash been IMG-20200311-WA0011.jpg cash been 2IMG-20200311-WA0010.jpg Praneeth Kumar Mar 12, 11:15 AM IST Dear Team, The amount have been deducted from my account but not been updated kindly find the below attachment for your reference, pls let know if you need any information, my due date is coming near. Thanks & Regards Praneeth cash been IMG-20200311-WA0011.jpg cash been 2IMG-20200311-WA0010.jpg This email is a service from P C Financial Services Pvt Ltd. Delivered by Zendesk | Privacy Policy [22R392-PL46] You can call me now.Thanks for your support.Please call me now. Note I have Not recived any call till now