CashBean — Regarding loan settlement issue

Dear sir/Madam
I have paid my cashbean loan on 05th June 2020 for the payment of Rs. 9895 through google pay with help and guidelines of your cashbean employee. I have shared the payment clearence to the same person who contacted me for the same. [protected] this is his number. Now i have received lot of calls from your side for make the payment. why should i make the payment again? i have explained everything to the cashbean employee regarding this issue who has asked for the payment again, and also shared the all payment clearence details to their mail Id. but still the problem not rectified. i have not done any mistake. so kindly sort out this issue and do the needful.