[Resolved]  Cashe — Amount not disbursed and the loan has been approved

Address:mumbai

MY CLN# CLN6423291

This is to express my disappointment towards your cashe loan.

As you can check my history i have been taking loans from your application from past 2 to 3years, however this time it was an emergency situation for hospital expenses and i have cleared the old loan and applied for new loan on 12th June and yet the amount is not disbursed yet.

When i checked by login from chrome, i see that my future emi is also showing for the loan amount that i have applied but i have not received any amount.

In application there is no EMI details at all.

Very pathetic customer service that you guys maintain because there is no number to get in touch with you or to get an email from your side we need to wait for 3 days.
Do you really think when someone is admitted in hospital and we wait for loan to get processed for 2 days and after that we raise concern and again it takes 3 days to resolve.
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Jun 17, 2023
Complaint marked as Resolved 
Thank you Cashe. I have got the loan amount
CASHe customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Prathima,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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