Cashe — Delay in loan disbursement.

Cashe — Delay in loan disbursement.

M manmohanksh Jan 30, 2024 Feb 6, 2024 This thread was updated on Feb 6, 2024

I had applied for a loan on 10 January 2024 and it is approved, but till now they did not transferred the loan amount into my bank account. In the mobile app the below message is showing in status - I raised so many tickets and dropped emails to customer support team regarding delay in loan disbursement but no luck. On 28th January 2024 they had cancelled my loan application by stating that. "We have forwarded your loan cancellation request.", while I never requested for it. Screenshot of email conversation is attached. On 29th Jan I again applied for loan. and request you to please help me to get this resolve as soon as possible. CLN6175313 Thanks and regards Manmohan Kumar +1 photos Was this information helpful? No (0) Yes (0)
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care

from Powai, Maharashtra

Feb 6, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

manmohanksh's [Complaint's author] reply, Feb 6, 2024

How many time you will forward concern to relevant department?? Earlier also you commented the same thing on my previous complaint, raised on 27th January.
5 to 7 times I have raised the ticket in cashe app and dropped multiple emails too but you guys are continuously reverting the same reply instead of giving any solution.

CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 7th Feb 24.

We Hope your query has been resolved.

Best,

CASHe Team