Feb 12, 2024
Updated by ganapavarapu gowtham You have approved my loan on 03.02.2024. but still not received money from your side. I have already sent the mail many times so you said ' server problem'. I have applied the loan for emergency. my mother in hospital. Your customer agent said with in 4 days reflected money in your bank but still not received from your side. Kindly update the disbursal status immediately. I need funds very very urgent. Pls help me sir. I have used this account past 3 years. Everytime process is smooth. But this time very very upset sir. Kindly consider the situation and send the money immediately. atleaset when it will be cleared pls inform me.
Verified Support
Feb 13, 2024
CASHe Customer Care's response We have forwarded your concerns to the collection support team and team will get in touch with you at the earliest.
We request your patience in the interim.
Best,
CASHe Team
Feb 13, 2024
Updated by ganapavarapu gowtham Please, Kindly disburse the loan amount. Please.
Feb 14, 2024
Updated by ganapavarapu gowtham The only thing i am getting from past 11 days is this automated messages from cashe . I have sent almost 10 mails . Getting same message again and again.but not disbursement. If there is an issue. Please let us know. Stop sending mails will get with in minutes so n so.
Feb 15, 2024
Updated by ganapavarapu gowtham Cashe . Please disburse the loan amount ..please
Feb 15, 2024
Updated by ganapavarapu gowtham simply there is a response from the cashe company but actually there is no action taken so far . still im waiting for a valid action/response from the company, it's been more than 14 days, no reply for the ticket in raised in the app or the mails i have sent . simply they keep responding over social media 'sent to concerned dept', 'will be resolved in 24-48 hrs', so n so ...im not sure what the company is upto after customers signing e-mandate. please take serious action.
Feb 15, 2024
Updated by ganapavarapu gowtham There is no proper response from cashe . Simply they are managing with automated messages. So if you want loan from them...you need yo wait for eternity.
Feb 17, 2024
Updated by ganapavarapu gowtham Its been so long . Please disburse the loan amount please
Verified Support
Feb 17, 2024
CASHe Customer Care's response Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.
Best,
CASHe Team
Feb 17, 2024
Updated by ganapavarapu gowtham 4 days back already escalated still no respose. If it is escalated. Resolution should be come...but no use .
Feb 19, 2024
Updated by ganapavarapu gowtham This is worst.. after more than 15 days hold for disbursement...now they are asking. If you still interested in loan. If not let us know. Message...this ridiculous... Is this the service you provided to customers. I know they just collect data and hold. And in mail i m getting regula mails that u religible instant loan from cashe ...but why...
Verified Support
Feb 19, 2024
CASHe Customer Care's response We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
We request your patience in the interim.
Best,
CASHe Team
Feb 20, 2024
Updated by ganapavarapu gowtham Hi check your updates only. First update from you 13 th second 17 th and now on 19 th .. in between..already 6 days over. And again you telling that priority ... Is it priority...i think just your thinking that just automated message is enough instead of resolution... Is it the service your upto. Terrible service ..its been 19 days still no disbursement. If your company facing issues lets us know... We never choose cashe again.
Verified Support
Feb 26, 2024
CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.
We Hope your query has been resolved.
Best,
CASHe Team
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