Cashe — harassment, abusive call, unauthorized call, blackmail

Address:

7,4TH FLOOR,RANGOLI COMPLEX OPP: V. S. HOSPITAL, ASHRAM ROAD SOLA ROAD, AHMEDABAD,, 380006

Sub: complaint against abusive and unauthorized calls

Contact numbers - +91-[protected], +[protected]
Person interacted with - mr. Rohan, rahul, ms. Aradhya (Names expected to be fake)

I had taken a loan from the above mentioned organization for a period of 3 months. Due to a sudden financial crisis i was unable to cope up with my repayments.

Initially calls from these numbers were ok and helpful as they tried to guide me on solving this issue.

We had fixed on a date of payment on the 15th of february 2019 for an amount of rs. 10000. Despite me receiving their calls and responding their emails, they started calling my company, relatives and other known sources and abused them. The lady who answers the call doesnt have a sense on how to deal with clients and customers. Her voice and abusive language would make your blood boil.

Despite my request of transferring the funds from my account they pressurized me to make the payment from a friends account as it would take less time to add their account in my friends bank.

A transfer of rs 10000 was done and a screenshot of his statement was shared.

Problems arose on the 19th of february when the said mr. Rohan claimed that the amount was not reflecting in their account. Acting on it i requested my friend to share it at the earliest.

As he was travelling, it was difficult for him to arrange the same.

Today, on the 22nd february 2019, the above mentioned lady called me and passed on the phone to a person who claims to be mr. Rohan. Despite telling him that my friend was travelling and it was not possible for him to send the statement, he started hurling abuses. There was a heated argument between us which included abuses to one another.

Mr. Rohan then started blackmailing me by saying that he will be calling my company hr and will be sending goons to my office to thrash me. He also started to harass me by stating that i am thief and have stole his money, etc etc despite the payment being.

I tried to reason with him that if they had given me time to transfer the funds from my account then there wouldnt have been such issues only.

After the discussion, i sent him the statement which my friend sent me and it was found that the account number was incorrect.

This information of payment with their account details was already shared with them on the 15th of february the day payment was made.

Due to their sheer negligence of not noticing this he started to abuse, harass and blackmail me.

I have all the records of conversation, sms, whatsapp, c all history, call recordings to show how it all went.

I should have taken this step earlier when they had called my company and relatives for this because as stated by the hon'ble supreme court of india, these actions of calling and harassing others is not only unauthorized but illegal.

Request you to look in to this matter and take an action against this illegal and unlawful practice which is still being followed despite the courts order.

Warm regards,
Shounak banerjee
[protected]