Hello,
Firstly the promised time of disbursement in app says minimum 30 secs and maximum 24 hrs.
It’s been more than 72 hours now that my loan is approved but the amount is still not credited.
After raising the ticket I was given ETA of 3 days and it’s now the 4th day but still no resolution. Every time I am getting the same response that “ We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds”
Please release the funds and disburse the amount. It’s an emergency and urgency or else I wouldn’t have raised these many tickets.
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