[Resolved]  Cashe — Loan amount is still not disbursed after multiple emails - 4052967

Hello,
Firstly the promised time of disbursement in app says minimum 30 secs and maximum 24 hrs.
It’s been more than 72 hours now that my loan is approved but the amount is still not credited.
After raising the ticket I was given ETA of 3 days and it’s now the 4th day but still no resolution. Every time I am getting the same response that “ We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds”
Please release the funds and disburse the amount. It’s an emergency and urgency or else I wouldn’t have raised these many tickets.
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Mar 19, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2024
CASHe Customer Care's response
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team
Feb 06, 2024
Updated by Dejavu3280
CLN#12022327 loan id - 4052967
Please disburse the amount today 🙏🏻 I have to pay hospital bills. Please understand it’s been now many days the amount is not disbursed
Verified Support
Feb 17, 2024
CASHe Customer Care's response
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 7th Feb 24.



We Hope your query has been resolved.


Best,

CASHe Team
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