Cashe — Loan Amount Not credited

Address:

Bengaluru

My cashe loan was approved on 6th of August 2023, but the amount never got disbursed. I kept emailing them, the response was there is some issue with the bank, it'll get credited within 5 days. Their whatsapp bot says their server is down i cant raise a query. Their in app chat service say they cant tell me the loan status. They kept calling me non stop for e mandate and e sign, but once that was done. I am unable to reach their customer care number.