Dear Team,
I had applied for cashe loan / credit line on 26th Feb and after multiple follow up loan agreement was sent to me under notification Tab in cashe app and agreement was digitally signed by me on 07th March 2024. But till today i.e 14th March 2024 I have not received credit in my account .
Kindly do the needful urgently and process disbursement on top priority as I need funds for my mother's treatment.
Have sent multiple mails but getting Below different responses everytime.
Dear Customer,
We would like to inform that your loan application has been approved from our end. However, please expect slight delays in the loan disbursal as we are currently implementing an external payment gateway integration to enhance our payment processing capabilities. While this integration is essential for providing you with advanced and secure transaction options, it may result in a slight delay in the disbursal of your loan.
We apologize for any inconvenience caused by these necessary enhancements. Our team is actively working to expedite the integration processes and complete the required audits.
We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.
Should you have any questions or concerns, please feel free to reach out to us.
...
Dear Customer,
We wish to inform you that your recent loan application with CASHe has been approved. However, please expect some delays in disbursals as the disbursement process involves multiple banking partners, and any delays within the banking network, such as transaction processing times or communication delays, can impact the overall timeline. While we are actively communicating with our banking partners to shorten the turn around times, these process do involve some complexities and hence will affect the disbursal time.
Furthermore, please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.
Should you have any questions or concerns, please feel free to reach out to us.
...
Dear Customer,
We are happy to inform you that your loan application with CASHe has been approved at our end.
This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.
While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.
We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.
We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.
Should you have any questions or concerns, please feel free to reach out to us.
..., ...
Dear Customer,
We are happy to inform you that your loan application has been approved. However, we regret to inform you that, at present, we are facing a higher-than-expected volume of transactions, leading to extended processing times.
Rest assured, our team is actively working with our banking partners to improve the processing time and ensure a faster release of your funds. We appreciate your patience during this high transaction period, and we're dedicated to providing you with a smooth experience.
Please be advised that your repayment date will be based on the transfer date to your bank account and will be updated in your CASHe account accordingly.
Thank you for your understanding, and we will keep you updated on the progress.
Thank you,
CASHe Support Team
KINDLY LOOK IN THIS URGENTLY AND PROCESS DISBURSEMENT ON TOP PRIORITY AS IT IS ALMOST 20 DAYS FOR DISBURSEMENT AND FOLLOW UP
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