[Resolved]  Cashe — Loan approve but loan amount not transferred

My customer ID is CLN7350418.
I applied for a loan with Cashe. Cashe approves my Loan but th loan amount is still not processed. Its been 4 days now, my Loan amount transfer is pending.

I tried to raise tickets and thy simply close the issue tickets without any resolution. I have sent many emails but no solution on when they will transfer the loan.

I am mentally disturbed because of this. I have completed the esign of agreement.

I clear info on when they will transfer my loan amount.

This is completely affecting me. Any help will be appreciated
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 13, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
Complaint comments 

Comments

Its been over ten days. You guys have not transferred my loan. Your team doesn't give an exactly timeline to process the loan. For how loan should I wait??

If a customer do not pay an emi for ten days will your company keep quite????
CASHe Customer Care's response, Feb 17, 2024
Verified Support
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CASHe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    2621
    Pending
    951
    Resolved
    696
    CASHe Phone
    +91 22 6213 5649
    CASHe Address
    5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all CASHe contact information