Cashe — Loan approved but disbursement pending from last 15 days - CLN# 94669

Hello,

This is to inform you that my loan was approved & received a call from the Cashe manager that the amount will get disbursed immediately once you sign the insurance copy. The same was done but still, the disbursement has not happened.

I tried contacting Cashe via email but no response at their end. Even I called the customer care number. But as soon the calls get connected to their team the calls get disconnected.

I am in need o[censored]rgent funds due to medical treatment, which is on hold due to funds not being received by Cashe which is already approved.

I request you to pl. help in getting the funds disbursed which is approved so that the treatment can be started.

Awaiting to receive the disbursement amount on a super urgent basis.

Regards,
Suraj Ahuja
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CASHe customer support has been notified about the posted complaint.
Complaint comments 

Comments

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
srj4pals's [Complaint's author] reply, Feb 5, 2024
Issue not resolved, still the amount is not been disbursed. Even customer care people are not answering the call. Call gets disconnect before it gets connected to them.
CASHe Customer Care's response, Feb 17, 2024
Verified Support
Kindly login into your CASHe app, click on My Profile> Personal details> Mobile number.

Edit your mobile number and save it. Repeat the same step again by updating your correct mobile number again and save it.

Go back to the main page and reapply for loan now.

Best,
CASHe Team

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