[Resolved]  Cashe — Loan Approved but funds not disbursed

Hi,

I have applied a loan on Jan 30, 2024 . It was approved but the funds not disbursed. After multiple followups finally a lady called me and said she is cancelling my request and asked me to reapply. On Feb 23rd I have applied again, and again the loan was approved, the funds are yet to be disbursed.
I have made multiple email requests everytime I get the same automated response but the funds yet to be released. Could you please help me out in the disbursal.

Dear Customer,

We wish to inform you that your recent loan application with CASHe has been approved. However, please expect some delays in disbursals as the disbursement process involves multiple banking partners, and any delays within the banking network, such as transaction processing times or communication delays, can impact the overall timeline. While we are actively communicating with our banking partners to shorten the turn around times, these process do involve some complexities and hence will affect the disbursal time.

Furthermore, please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2024
CASHe Customer Care's response
We apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,
CASHe Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CASHe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    2621
    Pending
    951
    Resolved
    696
    CASHe Phone
    +91 22 6213 5649
    CASHe Address
    5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all CASHe contact information