[Resolved]  Cashe — Loan approved but not disbursed for more than 15 days - CLN 6909663

I have requested my loan from 03.02.2024 several times through email to you and also telephonic through your customer team. You are also giving the usual (server and techinical problem) answer everyday. But till now the money has not arrived in my bank account. It has been more than 15 days since you approved my loan. But whenever I contact you, you keep saying that payment will be made in your bank account within 24 hours. But the money has not arrived yet. This is my 15th mail to you please let me know when you will disburse the money to my bank account at least this time.

When contacted through customer support it takes several days said your request has been forwarded to the loan disbursal team. But the money has not arrived yet. Please let me know the real reason at least this time and when you will disburse the money. I applied for this loan for my mother's medical expenses. Due to this I am stressed daily.

At least this time I request you to disburse the money to my bank account immediately with proper reason.

with regards,
Karthikeyan Natarajan
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Feb 22, 2024
Complaint marked as Resolved 
simply there is a response from the cashe company but actually there is no action taken so far . still im waiting for a valid action/response from the company, it's been more than 20 days, no reply for the ticket in raised in the app or the mails i have sent . please take serious action
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.



Best,

CASHe Team
Feb 21, 2024
Updated by karthik1101
simply there is a response from the cashe company but actually there is no action taken so far . still im waiting for a valid action/response from the company, it's been more than 20 days, no reply for the ticket in raised in the app or the mails i have sent . please take serious action
Verified Support
Feb 21, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,

CASHe Team
Feb 22, 2024
Updated by karthik1101
I have received many time this type of messages.But still not received money from your side. If you disbursement or not tell properly. I have daily mental distrub this issue.
Verified Support
Feb 22, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,

CASHe Team
Feb 23, 2024
Updated by karthik1101
As per your confirmation yesterday through tepehonic conversation today 23.02.2023 disburse my amount but still not yet received money from your side. past 20 days i have wait for your loan but no one reply the email past 5 days. Kindly update me immediately
Verified Support
Feb 26, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,

CASHe Team
Feb 27, 2024
Updated by karthik1101
How many times you have approved my loan? Already 26 days over my loan then cancelled my loan again approved new one but how many days taking disburse the loan? Previous loan 26 days this loan ? Please don't blame to me. If you interested giving the loan disbursement smoothly otherwise today tomorrow...etc don't fool to me.
Feb 28, 2024
Updated by karthik1101
Yesterday (27.08.2024) one lady (Cashe customer) called me. 'They told your loan couldn't transfer sir please reapply the loan today we will disburse the loan to your account' I believed the commitment but still not received money from your side. Why you have blame to me? If it is possible or not otherwise don't foolish to customer.
Feb 29, 2024
Updated by karthik1101
It has been a month since my loan was approved. But the loan amount is still not received from your side. As the days pass by, I don't know if this company is still there or closed.
Verified Support
Mar 02, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.



Best,

CASHe Team
Mar 04, 2024
Updated by karthik1101
For last one month you have not paid the money to my account. I have informed you several times by phone and email. You said many times that you will get in 4 days, you will get by the weekend, you will get today, but till not received money from your side. Finally let me know whether the payment will come or not.
Verified Support
Mar 28, 2024
CASHe Customer Care's response
We have forwarded your concerns to the verification department and will get in touch with you at the earliest.We request your patience in the interim. Best, CASHe Team
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