Verified Support
Feb 19, 2024
CASHe Customer Care's response We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
We request your patience in the interim.
Best,
CASHe Team
Feb 19, 2024
Updated by hks1286 So this i have been hearing since week its just false commitment.
Feb 19, 2024
Updated by hks1286 I have raised the concern to the cashe team over the mail sine 12th february. Post that there is an autogenerated response as below
Dear Customer,
Please be informed that we have successfully processed your loan application. However, we regret to inform you that, due to our ongoing system upgrade, we have encountered unexpected technical challenges. Rest assured, these issues are currently being addressed to ensure the smooth processing of disbursements.
We appreciate your understanding and patience during this period. We are committed to resolving these challenges promptly to provide you with the seamless service you deserve.
Please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.
Should you have any questions or concerns, please feel free to reach out to us.
After asking them on day to day basis there is no response apart from such emails. Also, their customer care is always busy no one comes on call.
Feb 19, 2024
Updated by hks1286 My CLN number is 4093899 still there is no response on the same. No one has yet contacted.
Verified Support
Feb 20, 2024
CASHe Customer Care's response Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.
Best,
CASHe Team
Feb 20, 2024
Updated by hks1286 This kind o[censored]pdates i have been hearing since long there is no update no one calls or messages... just an automated messages we get
Verified Support
Feb 20, 2024
CASHe Customer Care's response We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
We request your patience in the interim.
Best,
CASHe Team
Feb 20, 2024
Updated by hks1286 Again same response just same thing
Feb 21, 2024
Updated by hks1286 Still no one has contacted me also no amount has been credited to my account
Verified Support
Feb 21, 2024
CASHe Customer Care's response We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
We request your patience in the interim.
Best,
CASHe Team
Feb 21, 2024
Updated by hks1286 Wow again same response as previous do you really want to transfer the amount
Verified Support
Feb 22, 2024
CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.
We Hope your query has been resolved.
Best,
CASHe Team
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