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Cashe — Loan disbursement issue

My loan got approved by Cashe on December 5, 2023 and the amount has not been disbursed yet. When tried to send a mail to customer service, they kept sharing the same email that there is some technical issue and that they are working with the bank and always share an ETR of 5 working days.

Post their app update, my December 5th loan which was under processing failed and so I reapplied again on December 17, 2023 and they same cycle of issue continues
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