Cashe — Loan Disbursement Issue

Team,
I have requested a loan in cashe mobile app (Bhanix Finance) on december 19th 2023 for 80000 and my loan amount is notified that it would be credited within 24 hours . But from then till date it is 40 days and my loan amount is still not credited and upon sending mails to customer support they are just giving a message giving 5 day tentative ETR always and no customer support executive is available too to address and solve my issue . I really needed a loan and requested in this app but they had some technical issues which is effecting my financial planning. Please check and do the needful . My cashe customer ID is 8310723