[Resolved]  Cashe — Loan not transferred

CLN no 9360461, Loan apporved on 16 august 2023, now more than 6 days in the stage of transfer.If i follow up in the email will get below reply
The tentative ETR provided by bank is 05 working days from the date your loan is approved.
As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account

No customer care phone available to discuss and resolve the issues.