Cashe — My loan is approved still it was showing processing not credited

My credit line was approved in march and i was called to use multiple times.I waited to use it and when I had emergency I applied to withdraw the credit line approved.
It says "processing" Looking at the forum it seems multiple people have not received amount and it's the same case. COULD ANYONE HELP WITH RIGHT GUIDANCE ?? SHOULD I EXPECT THE AMOUNT OR ARRANGE ALTERNATIVE?? COS I AM DEALING WITH A FAMILY EMERGENCY
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