Cashe — payment related

Website:

www.cashe.co.in

Even after sending mails and conversation with cashe. Provided the hr mail regarding the delay in salary. Still getting mails for repayment and applying hefty fine.
Even after conversaton with ms zaraha & shaikh they are not al listening the customer problems 'they are directly saying everybody say the same reason its not our problem of lock down' it your problem. What does it mean?

I m asking to emi moratorium this is the answer i m getting. Many times tried to reach ceo to escalate this issue but didn't got any reply.