Submit a Complaint
Claimed

Catwalk Complaints & Reviews

www.catwalk.co.in
1.8
Updated: Feb 6, 2024
Complaints 83
Resolved
29
Unresolved
54
So far, so good. Catwalk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Catwalk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Catwalk

Having problems with Catwalk?

File a complaint and get it resolved by Catwalk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Catwalk

Catwalk reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
R!shu
Sep 18, 2021
Report
Copy

Hello
I have order catwalk shoes from Amazon but within one month shoes torn kindly provide me the replacement as its under warranty...thanking you
+2 photos
Catwalk customer support has been notified about the posted complaint.
Sep 27, 2021
Updated by R!shu Since 10days to my complaint but havent reced any repl from catwallk what action they are taking and when they are taking it.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ashokgayatri
    Sep 5, 2021
    Report
    Copy

    Address: Bheem D 502 NL COMPLEX ANAND NAGAR DAHISAR EAST

    Dear sir/ madam last month 2 july I was
    Purchase by myntra the catwalk sandal
    But its low quality after 1 month removes sole and crack the leather part.
    Plz resolve my problem as soon
    +2 photos
    Catwalk customer support has been notified about the posted complaint.
    Sep 05, 2021
    Updated by Ashokgayatri     Dear sir/ madam last month 2 july I was
    Purchase by myntra the catwalk sandal
    But its low quality after 1 month removes sole and crack the leather part.
    Plz resolve my problem as soon

    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Areiba Arif
      Aug 21, 2021
      Report
      Copy

      I purchased this product on Aug 5, 2021 but the sole came out just after one use. Please let me know how it can be resolved asap
      +1 photos
      Catwalk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ravya rao
        Aug 15, 2021
        Report
        Copy

        I bought catwalk denim wedges from myntra before lockdown. I wore them yesterday for the first time. The sole broke the moment i step in the restaurant even though i have hardly walked twenty steps till then. It was so embarrassing and difficult to walk with a broken sole. Totally disappointed with catwalk. Attaching the photos.
        +4 photos
        Catwalk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          medicgirl
          Jul 9, 2021
          Report
          Copy

          Kindly restock the product i’m looking for! Catwalk cooper heels
          +1 photos
          Catwalk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Alfiya39
            Jun 3, 2021
            Report
            Copy

            Hello

            I have purchased a pair of Metallic Women's Sandals from your online store on Amazon.

            The purchase was done on 11th April 2021, which is less than 2 months from today.

            I have only used it on a few days and it broke today simply while walking.

            This is highly devastating as you are a renowned brand and I have recommended your products.

            I request you to either replace the product or provide compensation for the same.

            Thanks,
            Regards
            +1 photos
            Catwalk customer support has been notified about the posted complaint.
            View replies
            Hello, it's been more than 15 days and I have not yet received a reply for my complaint. Nobody has even acknowledged it. Highly disappointing of Catwalk.
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              [email protected]
              May 31, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: 1C-404 AWHO Township Sector CHI-1 Greater Noida, Opposite Sahedeo Hospital

              Hi, I purchased Catwalk sandals Feb 21, few days ago I found that the sole of the sandals was cracked completely. I have barely used the sandals few times. I request you to please arrange replacement of the sandals or arrange to repair the broken sole. Such poor quality products are not expected from a renowned company like Catwalk.
              Regards
              Shilpi Pandey
              +3 photos
              Aug 7, 2021
              Complaint marked as Resolved 
              Catwalk customer support has been notified about the posted complaint.
              Verified Support
              Jun 02, 2021
              Catwalk Customer Care's response               This is definately not the experience Catwalk would want you to have!

              Kindly email us your billing details (if bought online, Screen shot of the order page showing the price purchased in and date of purchase should work too!) on [protected]@catwalkworldwide.com (no spaces in between) and our Team should revert to you within 24 hours!

              Apologies for the inconvinience caused to you :(

              Thanks & Regards
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhijat sinha
                Apr 17, 2021
                Report
                Copy

                I buy footwear from centre point aligarh. Shop keeper sold 2product with tag of catwalk but product was of lower category and not of catwalk.
                Catwalk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jabe
                  from Rājahmundry, Andhra Pradesh
                  Mar 2, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I purchased catwalk wedges from myntra and only after a single use the wedges traps and leather torn off it is coming out for such a expensive cost and good brand quality should be maintained please have a look
                  +1 photos
                  Mar 2, 2021
                  Complaint marked as Resolved 
                  Catwalk customer support has been notified about the posted complaint.
                  View replies
                  Dear Jabe,

                  This is definately not the experience Catwalk would want you to have!

                  Kindly email us your billing details (Since bought from Myntra- Screen shot of the order page showing the price purchased in and date of purchase should work too!) on h e l p l i n [protected]@catwalkworldwide.com (no spaces in between) and our Team should revert to you within 24 hours!

                  Apologies for the inconvinience caused to you Jabe:(

                  Thanks & Regards
                  Team Catwalk Help
                  Reply
                  Jabe's [Complaint's author] reply, Mar 2, 2021
                  Please send correct mail id in format
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jabe
                    from Rājahmundry, Andhra Pradesh
                    Mar 2, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I purchased catwalk wedges from myntra and for single use only stripes (belts) of footwear is coming out and torn off
                    +1 photos
                    Mar 2, 2021
                    Complaint marked as Resolved 
                    Catwalk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chetna Patil
                      from Panvel, Maharashtra
                      Feb 18, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Shopper Stop, Vashi, Navi Mumbai

                      Bought it from Shopper stop 2 weeks back. Used it like twice and the heel broke. request you to get it replaced. Super disappointed.
                      +2 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Catwalk customer support has been notified about the posted complaint.
                      View replies
                      Dear Chetna,

                      This is definately not the experience Catwalk would want you to have!

                      Kindly email us your billing details (if bought online, Screen shot of the order page showing the price purchased in and date of purchase should work too!) on [protected]@catwalkworldwide.com (no spaces in between) and our Team should revert to you within 24 hours!

                      Apologies for the inconvinience caused to you Dharmendra :(

                      Thanks & Regards
                      Team Catwalk Help
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kavita Kumari Anshu
                        Feb 12, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I ordered catwalk heels from myntra golden glitters one with kitten heels and got broken.
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Catwalk customer support has been notified about the posted complaint.
                        View replies
                        Dear Kavita,

                        This is definately not the experience Catwalk would want you to have!

                        Kindly email us your billing details (Screen shot of the order page showing the price purchased in and date of purchase should work too!) on h e l p l i n e @ c a t w a l k wo r l d w i d e . c o m (no spaces in between) and our Team should revert to you within 24 hours!

                        Apologies for the inconvinience caused to you Kavita :(

                        Thanks & Regards
                        Team Catwalk Help
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dharmendra Goel
                          from Kashipur, Uttarakhand
                          Jan 21, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 5/275 Viraj Khand-5 Gomtinagar Lucknow

                          Your products pasting is very poor
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Catwalk customer support has been notified about the posted complaint.
                          View replies
                          Dear Mr Dharmendra,

                          This is definately not the experience Catwalk would want you to have!

                          Kindly email us your billing details (if bought online, Screen shot of the order page showing the price purchased in and date of purchase should work too!) on h e l p l i n e @ c a t w a l k wo r l d w i d e . c o m (no spaces in between) and our Team should revert to you within 24 hours!

                          Apologies for the inconvinience caused to you Dharmendra :(

                          Thanks & Regards
                          Team Catwalk Help
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vinni.T
                            from Ghumarwin, Himachal Pradesh
                            Jan 15, 2021
                            Report
                            Copy

                            Address: Nykaa fashions

                            Few days back i bought a catwalk sandal from nykaa fashion shopping portal and after first wear "only single first time wear" side pattern of sole peeling off, so embarrasing and dissappointing it was worst quality product...buying your product was as if i thrown my money into some trash cann ...this kind of poor standard will surely bring your reputation down...I haven't expected a brand name like CATWALK is such cheap...you got to give some resolve to this
                            +1 photos
                            Catwalk customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 15, 2021
                            Catwalk Customer Care's response                             Dear Ms.Vinni,

                            We deeply apologise for the in-convinience caused to you! This is definately not the experience we would want you to have. Requesting you to please share all the billing details & images on [protected]@catwalkworldwide.com
                            Jan 15, 2021
                            Updated by Vinni.T                             Order no.-NYK[protected] CATWALK Beige solid wedges ( EURO 37 ) ordered on 28 dec 2020 and delivered on 5 jan 2021...I wore it yesterday at a function for first time and its sole's side pattern started peeling off ...HIGHLY EMBARRASING FOR ME...Please come up with some solution or it will be a big shame on brand's reputation and also you will loose whole lot of customers like this.

                            Jan 15, 2021
                            Updated by Vinni.T                             It was delivered on 2nd jan 2021

                            Verified Support
                            Feb 15, 2021
                            Catwalk Customer Care's response                             Dear Ms Vinni,

                            We are following up for the complaint on this thread. Hope you have recieved your refund from Nykaa
                            Feb 16, 2021
                            Updated by Vinni.T                             Haven't got any refund from Nykaa
                            Feb 16, 2021
                            Updated by Vinni.T                             Nykaa denied refund as product used by the customer though it was one time wearing.
                            View replies
                            Order no.-NYK[protected] CATWALK Beige solid wedges ( EURO 37 ) ordered on 28 dec 2020 and delivered on 5 jan 2021...I wore it yesterday at a function for first time and its sole's side pattern started peeling off ...HIGHLY EMBARRASING FOR ME...Please come up with some solution or it will be a big shame on brand's reputation and also you will loose whole lot of customers like this.
                            Reply
                            No I Nykaa denied the exchange or refund as product been used though it was one time wearing, So haven't got the money back...thats why i wrote my complaint here so that you guys will rectify this.
                            Reply
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ravneet bhullar
                              from Delhi, Delhi
                              Jan 1, 2021
                              Report
                              Copy

                              I brought mukes from catwalk and they delivered me used footwear.
                              Logo was faded off from both mules as in someone wore them for while.
                              Catwalk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                Esha Sangwan
                                from Delhi, Delhi
                                Dec 25, 2020
                                Report
                                Copy

                                Address: Magneto mall, reliance footwear, 2nd floor

                                I bought this heel from reliance footwear situated in magneto mall bilaspur Chhattisgarh 495001 on 23rd December 2020. The Transparent heel of left leg was tilted and it went loose. There was black patches on the floor of the heel and it is clearly visible. I want to exchange the sandal because I just wore it once on 24th December and I am complaining on 25th. Kindly contact as soon as possible soon as possible.
                                +5 photos
                                Catwalk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Marlin Saju
                                  Dec 20, 2020
                                  Report
                                  Copy

                                  Address: 8893575199

                                  The joining part of two sandals broke.
                                  Catwalk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Archita Raj
                                    Dec 2, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Reliance trends, Bilaspur (C.G.)

                                    I purchased catwalk shoes from reliance trends Bilaspur C.G. in February 2020 then there was a lockdown due to covid-19.
                                    The first time I had used it in November 2020 and it's sole is completely ravaged from the bottom.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Catwalk customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Ms. Archita,

                                    This is not the experience we want our customer to face. Please email us on [protected]@catwalkworldwide.com and our customer care team will assist you within 24 hours !

                                    Thanks & Regards
                                    Team Catwalk Help
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      lata1234
                                      Nov 20, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: WTP MALL,JAIPUR

                                      Hi,
                                      I have brought a pair of sandals from catwalk store at WTP mall, jaipur.
                                      Although those are my favourite pairs of sandles iI cant wear them as they fades away and become dark and blackish. I just want to know is there any provision to polish it out or restore its color. They are not much used and.I am very disappointed they costed me Rs.1500.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Catwalk customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Ms. Lata,

                                      Our Jaipur store shut in 2018, and Brand provides repair warranty for 180 days starting form date of Purchase. Our sincerest apologies ! Though you can check something from our new collection on which we are offering flat 20% discount!

                                      Thanks & Regards
                                      Team Catwalk
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Musavir Jaleel
                                        Nov 14, 2020
                                        Report
                                        Copy

                                        I received a damaged catwalk product from myntra.when the product was delivered I checked the right foot and it didn't fit and I put a return request. Because I didn't remove the left one from the box I didn't see that one of the stones on it is missing. Now the pickup guy refused to take the product. I could never imagine catwalk would send a damaged product.
                                        +1 photos
                                        Catwalk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Street Style Store
                                          3.7
                                          (6014)
                                          Voonik Tech
                                          4.8
                                          (839)
                                          Pantaloons Fashion & Retail
                                          2.4
                                          (825)