Bata India Customer Care
Bata India Limited
Customer satisfaction rating: 63%
Submit a Complaint
1302
COMPLAINTS

Bata India Customer Care

Bata India Limited

Website:
TwitterFacebookLinkedInYoutube
Address
No 370 SAI Towers, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India - 600024
Landmarks:Opp To Sekar Emporium
Next To Meenakshi College

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
281
down
109

Phone:
Phone:
up
143
down
67

Customer satisfaction rating
63%
Complaints
1302
Pending
39
Resolved
813
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bata India related photos (376)

Bata India Complaints & Reviews

Sort by:

Bata India — refund not initiated

 Bldewasi on May 23, 2019
I order shoe from Bata india official website on date 3rd may . My order id no is 12301956 nd after delivered article due to poor quality I returned this product on date 10th may 2019 bt till date 23rd may refund not initiate in my bank account. After many calls in helpline no. [protected] but Not proper answer provided by customer care helpline......
Complaint comments  Read comments Complaint category Products & Services

Bata India — replacement of shoe for the torned shoe [Resolved]

 jaikumarnirmala on May 22, 2019
Sir,
I would like to put forth my grievance regarding purchase of my power shoes dated 17/02/2019 at west tambaram branch kakkan st. Hardly three month from the date of my purchase my power shoe was torn. Shoes was used not more than twenty days. I use to wear this shoes only on satuarday only i am having high esteem on bata india limited and more over i am the regular customer of your esteemed concern. I went to west tambaram branch where i purchased and showed the condition of the shoes. The manager of that branch suggested to mail to you for replacement for the torned shoe. The cost...
Complaint comments  Read comments Complaint category Products & Services

Bata India — charge of paper bag

 Manesh Sundaresa Shenoy on May 22, 2019
I have purchased a shoes from Bata showroom Thoppumpadi, Kochi, Kerala. They have charged Rs. 3 for paper carry bag, which I have not opted. When asked about this they have told that this is the instruction of Bata India Ltd to charge money from the customers. As per the Hon'ble supreme court order carry bags are to be given to the customers free of cost....
Complaint comments  Read comments Complaint category Other

Bata India — bata.in not refunding the amount after returning the products

 kk_chevuri on May 22, 2019
I had ordered on bata.in web site order no : 12294720, total amount 871. And they sent wrong models, so i returned both products. but they they refunded only half the amount 435, remaining half they were not refunding even after calling so many times their call center. Mr nitesh Ajmera knows the issue but he is not helping in refund and also not giving refund reference number so that i can talk to payment gate way. Me nitesh looks like doing some fraud in this case....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — women shoe

 Manoranjan Chattopadhyay on May 22, 2019
I purchased a women shoe vide invoice no cm[protected] dated 01.03.2019 from your branch located at 124a bidhan sarani, kolkata, west bengal. The model is schroll massa210. But the strap of the shoe (Velco) has been torned up immediate after use and the same was reported to the respective shop on 18.4.19. The same was retained by the shop for repairing. After having information on 18.05.19 i took delivery the same on 21.05.19. But the same was torned up again immediately after use the shoe on today i. E., 22.05.19. Now what can i do now? Every time it will be torn up and will i go to your shop...
Complaint comments  Read comments Complaint category Products & Services

Bata India — online order issues

 Sneha886 on May 22, 2019
I have ordered a pair of footwear on 10th may 2019 from bata website, today it’s 23rd of may since last 13 days i haven’t got any update from bata india regarding my order. Even call centre numbers or mails to customer support are not responding i have already paid money online. Attaching receipt with this. Kindly update me and refund my money asap....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — I'm complaining about order number 12307124

 Trishie Sharma on May 20, 2019
I order for 2 pairs of slippers on 10th of may but received only one pair yet and the other order shows information under tracking section. It has been 10 days. Upon calling the so called customer support number [protected], it comes busy always. I've been trying to call for past 30 minutes now. I have also sent an email regarding the same but did not hear anything back. This is such a disgusting service....
Complaint comments  Read comments Complaint category Online Shopping

Bata India — placing return request since 24 apr 2019 for bad quality product

 Aryangarg198 on May 17, 2019
My order id is 12293209. I had placed a complaint regarding my order. The issue is that the product received is in really bad condition and i want to return it as soon as possible. I am constantly placing complaints since 24 apr 2019, each and every day, but the customer care service always says please wait for 48 hrs but nothing happens. I am providing some complaint ids that i have placed since 24 apr but all of them are pending. The following are my complaint ids-
1555827, 1559079, 1566318, 1559079, 1568210, 1571511.
And none of them are resolved till now. I am calling the m since...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Bata India — shoes becoming more uncomfortable day by day

 Kirti.d on May 17, 2019
I purchased a pair of bata shoe of rupees 2000/- from a bata store near kalkaji 110019 on 27/3/2019. The time i took them they are fitting me properly. But now they've become more loose, soles are highly pressed due to which my ankle is paining the most then my legs. It's price is slightly high according to the product. I've purchased shoes for the very 1st time from the bata store. Uptill now i've bought slippers. Now i met with a very bad experience help me out in this. Because for me 2000 is not a small amount. I purchased it cz i thought that shoe will not might get me in pain or any such thing.in...
Complaint comments  Read comments Complaint category Sports & Recreation

Bata India — charging for paper bags

 S.Viswanathan Iyer on May 16, 2019
The company was recently fined ₹9000/- for charging ₹3/- for paper bags. The judgement was delivered in apr2019, and it was expected to discontinue the practice. However, the company showrooms still charge the amount for paper bags. On enquiry the store in charge in baner, pune said that the company has not issued instructions for discontinuing the practice. Please investigative....
Complaint comments  Read comments Complaint category Unauthorized charges

Bata India — no loyalty points given as promised!

 anuvohra on May 16, 2019
I had gone to shop at Bata Store. I was told that I could only redeem in multiples of 50, which was incorrect. So, I called up the Customer Care and they promised me 50 Loyalty Points.

They promised me that i will be given lps but it is now more than two weeks and i still have not got any lps. Every time i call them they say that i will get the 50 promised loyalty points but till now i have not got any points. This is cheating on behalf of bata. Request you to please issue promised lps. This is very bad of bata.

I was told that I will get 50 Loyalty Points for false...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — charging for carry bags

 anantika on May 16, 2019
Hello,
My name is anantika and recently i purchased a shoe and two slippers from bata store in cp, delhi.
At the time of billing i was asked to pay rs 3 for the carry bag which came as a shock to me as we all have read the news about bata being fined for doing the same in a chandigarh store.
So i fail to understand why is it still being practiced in delhi? Why and for what am i paying while another customer living in the same country is getting a compensation for the same act.
I want a reason for this discrimination and if needed i can also provide a screenshot of the...
Complaint comments  Read comments Complaint category Products & Services

Bata India — regarding refund of returned naturalizer sandals with order id: 12295118

 Rashmi Singh 3108 on May 14, 2019
This is regarding my order no. 12295118 of naturalizer beige sandals which i bought on 22nd april 2019, they were small in size and i asked for the return of the product. I returned the sandals and asked for refund. On 3rd may they asked for my bank details which i gave to them on the same day. Today is 14th may and i am still waiting for the refund. They won't reply to the mails and when i called the customer care number i have given two reference numbers 1561305 and 1573879 since.
Now they're not picking up the phone also. I don't know how to resolve this issue. This has been my worst online...
Complaint comments  Read comments Complaint category Online Shopping

Bata India — complaint number 1571087

 Bhawna Nanda on May 13, 2019
May 8th 2019 first email sent : dear bata customer service team,
This is with reference with order number 12301169, black loafers for women. Pls note i have received the incorrect product. Name mention on the invoice shows ‘5546150 black women nat closed’ which i haven’t ordered. Appreciate return pick up and send the ordered product.
May 10th 2019 second email sent : dear team, this is highly unprofessional of bata team for not responding. When i called on your toll free number for status check today, your team was blank. As per them shipment is in transit wherein shipment...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — online order at bata site

 yogiji123456 on May 12, 2019
I have place a order on 5 may 2019 order number 12303225 @bata.in. And today it's 9th of may. But there is no progress in shipping the order.
I also had made a complaint on 7th of may reference number 1570714 on your website. But there is no reply from your side.
Your customer care number is not picking up the call.
What else i need to do?
You don't option of cancellation of order.
This is a perfect case of harrassment.

And finally when their customer care picked up phone he ensured me of cancelling the order on 10th may,. But its hasn't happened...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — charges for paper bag

 Kumar Gorla on May 12, 2019
Hi, My self Kumar G, just now bought Slippers from Bata showroom in Ameerpet they charges me 3₹ for Paper Bag. I asked them not charge because it was fined due this same issue in April. but still they charged me 3₹. Total 402₹ . If it want to give Eco Friendly service it should have give Paper Bag with out any cost.Even forum has already fined some amount but still these things are going on .could you please take the seviour action against them.Thanks.Kumar G [protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — wrongly changing and making customer fool

 Maneesh Sharms on May 11, 2019
Hi,

I have just purchased some pair of footwear from one of the outlet located in east delhi, preetvihar. And i returned home happily thinning they might have stopped charging fir the paper bag.

But i was shocked because they have included the same in the bill even before the footwear so that customer just overlooked and go away.

At least they should asked if i need the bag or not.

They are doing it deliberately.

Do the needful.

Thanks,
Maneesh sharma....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — complaint ref number 1567473 and 1571580

 rajendrabiliya on May 8, 2019
I purchased hush puppies shoe model number 824-6714. There is a shoe bit and inner sole colour fading problem. I had complained customer care and the reference number is 1567473 and 1571580. But no proper response. Each time when i call they ask all the questions and register new complaint reference number. Can look into this issue as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Bata India — poor quality sandal

 Swati4321 on May 7, 2019
I have purchased a sandal of bata from sgs mall pune worth of rs.899. The sandal look good in appearance but the quality is of very useless. Why bata keep high price when the quality is not good even then the price is so high. I brought that sandal to home and after wearing again to check i walked it got damaged from side. I want resolution on this or else i want refund back. Reply is expected....
Complaint comments  Read comments [1]Complaint category Products & Services

Bata India Limited — defective used pair of sandals sent with incorrect size number

 Manjulabharti on May 6, 2019
I placed order with bata india limited for two pairs of bata sandals, online, on 3rd may 2019 with bata order id 12301661. An amount of rs. 1778 was deducted from my account.

It is submitted here that surprisingly i received only one of them and that too in a very shabby condition. The box of the sandal was torn from all sides and the box used is not of the same product. Moreover, it was more disgusting when i noticed that the pair of sandal received had right leg of size 38 and left leg of size 39. The tax invoice no. Is dc[protected] dated 4th may 2019. The finishing of the sandal...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Recently Discussed

(0 minutes ago)
Flipkart
payment deducted but order not placed
(0 minutes ago)
Voltas
voltas ac poor service unskilled call center agents 9650694555
(0 minutes ago)
Kent Ro
ants regularly coming out of kent grand plus purifier
(0 minutes ago)
Big Bazaar / Futurebazaar / Future Retail / Hometown
koryo air conditioner 1 ton
(1 minutes ago)
Icici Lombard
horrendous customer service

Featured Complaints