Bata India Complaints & Reviews

To Whom It May Concern,

I wish to file a formal complaint against Bata India Ltd. regarding unfair pricing and non-compliance with applicable tax regulations.

I purchased three pairs of school shoes from the Bata store located at Preet Vihar, Delhi, at ₹899 each. Subsequently, I discovered that the same shoes are being sold online on Amazon for only ₹650 per pair. This significant and unjustified price difference...

At the time, while I was receiving my order on August 8, 2025, by mistake, I made a payment to Bata India Ltd. directly, And within few minutes I contacted them regarding the issue and even emailed them the payment proof but Ticket ID- 1235446 I have not received the refund yet and it has been a month. It's very frustrating. In the past few weeks, I have contacted them at least 5 times, but every time it's the same, please wait for 2 days...

Dear Sir,

I have been Bata india share for long time and was receiving discount coupons by post, but last 3-4 years i have not received any coupons . Can you please let me know how to get these coupons ?

Chandan...

Our order cancelled by bata our order ID[protected] BATA SERVICE TICKET NUMBER 1191300 PLEASE REFUND OUR PAYMENT 1199
JASWANT.[protected]@GMAIL.COM...

Dear Consumer Complaints Support Team,

I am writing to escalate my concern regarding the refund against 8244883 Brown MEN HP MENS BW[protected].mention the product/service, which has not been processed within the promised timeframe of 7 days

Bata assures that the refund amount would be credited to my account by 5 May. However, as of today, I have yet to receive it. also there in no response from BATA br...

Dear Sir/Madam
I have purchased a bata shoe from the kurla west one of your
distributor and same bill has been attached.
compliant is that while wearing the shoes my legs felling hot while
walking (hot inside the shoe) and the sales person told it is a
leather shoe check and help with replacement of shoe or Refund the
amount ASAP....

I have purchased a pair of BATA shoes but the required size was not available at BATA store at GHS mall pune. So the person at billing counter ( after full payment ) order the required size shoes online and promised that within 5 days the shoes will be delivered. But the order got failed/ and we didn't receive any shoes even after 10 days though full payment has been done and the amount got debited from my account, He didn't help us out and told to apply for refund I am trying to get back the debited amount for the past one month but there is no proper response from the BATA team I have attached the sample mail which I received from them. Whenever I tried reaching customer support getting the same reply from the BATA team and the issue was not yet resolved til date.
This is very very disappointing that a Brand company like BATA is causing so much trouble to customers. we went there believing the brand name and now we are applying at multiple places for getting the refund. Attached is the screen shot of mail Now the person Vasu who promised for refund has stop responding and when we call the Bata store store at GHS mall the person simply says he wont be able to help us out and we should ask for refund. But he is not assisting in getting refund.

I ordered bata men sandals from amazon on 2nd April 2024 and within 20 days itself the sandals got damaged with cuts on the leather .I am unable to place return on amazon .please refund my money.

I rcently purchase Hush Puppies shoes on 4th Oct 2024
Receipt No: CM[protected]
THe shoes had bad workmanship with the stitching coming out constantly. With this the shoe look bad to wear.
I have visited the store earlier, they had tried to fix ti by burning the thread, but still the threading comes out. When i recently visited again, for same problem, they told that the warranty is over and nothing can be done.

Request you to help resolve, pls.

I purchased men's shoes Rs.4499 on 30th March at Chrompet, Chennai showroom near MIT flyover and made UPUI payment. I was told at that time that I will receive bill on my phone but it is 3rd day today until now I didn't received my bill??

S M Krishnan
[protected]
[protected]@gmail.com

I am a regular user of BATA shoes but this time when i bought a shoe worth 2300 INR it was making a squeaking sound even on the carpet and it is very embarrassing in the office when i walk. If this is one of the reported case i am ok to have the shoe replaced but if it is a consistent issue please refund the amount.

I purchased bata shoes worth Rs. 2000 approx on 22/12/2023 vide invoice no CM[protected] from an offline store which is located in BATA SHOE STORE 29, NAI SARAK, JODHPUR, RAJASTHAN . I visit offline store on 18/03/2024 (4 days before warranty period over) for exchange of store but manager says we had not your shoes size pair in our store at present. Kindly visit 2 days later on our store. So i am sending an mail to bata customer service before 4 days of warranty period over in case manager says your shoes warranty period is over. Kindly take action if any deficiency occur from bata store located in nai sarak jodhpur. I have attached an photo of invoice and damaged shoes.

Very poor quality of products at BATA, Lajpat Ngr
The velcro over the arch stopped sticking soon after purchasing the scholl sandals from Bata. I had bought them from BATA showroom, Lajpat Nagar I, (opp. red hospital). when the sandals were returned to the store for repair, they kept it for two months and not repaired them even after that. the quality of the Scholl and Bata products has worsened . DONT BUY anything from BATA store at K60 B, Veer Savarkar Marg, Central Market. Block K, Lajpat Nagar II, New Delhi, Delhi 110024. their staff is not co-operative too.

I ordered a Bata Product and I received it on 20Th jan..On Jan21st, I raised a return request as it was small for me. The product is not yet picked up nor refunded.

I purchased footwear from Bata just four months ago. The sole of the footwear has inexplicably broken, and despite reaching out to your customer care both via call and email, I received unsatisfactory responses citing a rigid 3-month refund policy.
I urge you to reconsider your policies and take immediate action to rectify this situation....

I purchase bata shoe fom flip kart on 20th sep 2023 but till date my shoe is useless due to sole cracked and I also visit to local bata showroom no one listen problem and no one give any kind of solution so plz resolve my issue

Ankur mahajan
Near renuka mandir
Mission road Pathankot
Pin 145001
Mobil [protected]

Dear

I purchased bata shoe from flipkart in sep 2023 and today is 26 jan 2024. My shoe sole has been cracked and when I visited to bata store no One give solution and no one help from where I change my shoe, they are not interesting to change and discuss my problem, so plz resolve my issue

Thanks
Ankur mahajan
Near renuka mandir
Mission road Pathankot
Pin 145001
Mobil [protected]

I want to buy a product & same defective so many more to times complaint also HEAD to considering but till today my resolutions pending so today almost 15days. My money.

Ashish Bhavsar
[protected]

I had ordered a slipper from bata (costing 799) showroom in june 2022. When the product was delivered it was damaged and i immediately returned it the very next day.
However it didn't reflect on the app, and when i confronted the owner he assured me that he will process the refund. I even raised the issue with customer care but they also assured me of refund.
I am not a resident of Lucknow, and hence cant check up on him everyday....

I hope this email finds you well. I am writing to address an issue I have encountered with a recent purchase from your store in Vasai West, Palghar.
On or around August 30, I purchased a pair of casual shoes from your store. However, due to unforeseen circumstances and personal reasons, I did not have the opportunity to wear them until late October. To my disappointment, when I finally wore the shoes, I found that they were uncomfortably tight around my last finger of the foot.
In November, my mother-in-law sadly passed away, and as a result, I spent most of that month in Ujjain (M.P). Upon returning home, amidst the grieving process and various responsibilities, I regrettably forgot to initiate the return process for the shoes.
I kindly request your assistance in resolving this matter. It is my sincere hope that you can accommodate my situation by allowing me to return the shoes for an exchange with a more comfortable size.
I understand if there are any policies or procedures that need to be followed regarding returns and exchanges. Please let me know what steps I should take to facilitate this process smoothly.
I know the time has gone to return the same, but in good faith can we have some arrangement so that my investment in shoes not go in vein.

YOur cooperation is solicited.

My invoice details your will get through my Mobile no. [protected] (Anshul Bhatt)