Bata India Complaints & Reviews

I am writing to formally lodge a complaint regarding my Bata order delivered through your logistics partner, Shiprocket.
Instead of the ordered pair of shoes, the parcel contained torn clothes, clearly indicating tampering or serious mishandling during transit. At the time of delivery, the package felt unusually light, and this concern was immediately raised with the delivery executive. However, the parcel was handed over without any...

I purchased one pair formal shoe month in November. However, now the shoes has been torn and not in a condition to use. The quality of the shoes was not up to the mark.

Request you to kindly replace the shoes at the earliest...

Company Name: Bata India Ltd.
Brand: Hush Puppies
Complaint Reference (Company): 1405665
Date of Purchase: 22 October
Mode of Purchase: Store City Centre 1 Kolkata

I purchased two pairs of Hush Puppies shoes from Bata India Ltd. on 22nd October (bill available).

Both pairs are extremely uncomfortable despite minimal usage:

• The black pair causes severe shoe bite and...

Dear Bata Support Team,

I am writing to formally escalate an issue regarding my return request for Order BW[protected].

Despite multiple scheduled pickups, your delivery team has been repeatedly marking the pickup as failed with false reasons, without actually attempting the pickup even once. This behavior is unacceptable, unprofessional, and reflects poorly on the service quality.

I expect...

I placed an order on Bata online on Nov 10 2025 for three pairs of shoes. Full payment was made. No acknowledgement came. Only the delivery agent contacted, as and when the items were shipped.
Two items were delivered. One item is still not delivered item no3019866. Though I have emailed them on Nov 23, there is no response.
The item costs Rs 769. If they cannot deliver it, they should at least refund the amount, and communicate...

Very disappointed with @boAtInd.
Order ID:[protected], Invoice No: FBLC-6912, Date: 03/09/2025.

👉 Product not delivered.
👉 Refund not received.
👉 No proper response from customer support despite multiple calls, chats, and emails.

This delay has wasted my time, money, and peace of mind. I trusted Boat but this experience has been highly unprofessional.

⚠️...

To Whom It May Concern,

I wish to file a formal complaint against Bata India Ltd. regarding unfair pricing and non-compliance with applicable tax regulations.

I purchased three pairs of school shoes from the Bata store located at Preet Vihar, Delhi, at ₹899 each. Subsequently, I discovered that the same shoes are being sold online on Amazon for only ₹650 per pair. This significant and unjustified price difference...

At the time, while I was receiving my order on August 8, 2025, by mistake, I made a payment to Bata India Ltd. directly, And within few minutes I contacted them regarding the issue and even emailed them the payment proof but Ticket ID- 1235446 I have not received the refund yet and it has been a month. It's very frustrating. In the past few weeks, I have contacted them at least 5 times, but every time it's the same, please wait for 2 days...

Dear Sir,

I have been Bata india share for long time and was receiving discount coupons by post, but last 3-4 years i have not received any coupons . Can you please let me know how to get these coupons ?

Chandan...

Our order cancelled by bata our order ID[protected] BATA SERVICE TICKET NUMBER 1191300 PLEASE REFUND OUR PAYMENT 1199
JASWANT.[protected]@GMAIL.COM...

Respected sir
i have purchase shoe from your store bata india nashik a month ago date is 10 april 2025. But when i wear a shoe after 3 days my shoe was tear at upper side of shoe. I attached all photoes of shoe and bill also. Please resolve my issue urgrnetly if not resolve take shoe return and refund my money....

Dear Consumer Complaints Support Team,

I am writing to escalate my concern regarding the refund against 8244883 Brown MEN HP MENS BW[protected].mention the product/service, which has not been processed within the promised timeframe of 7 days

Bata assures that the refund amount would be credited to my account by 5 May. However, as of today, I have yet to receive it. also there in no response from BATA br...

In right foot shoe sole is damaged in few days. Date of Purchase[protected], Invoice No.-CM[protected]. Purchase from Janak Puri, C-1 Block, New Delhi-110058....

Hi,

I bought a pair of men's shoes from a Kolkata City Centre Bata shop on 8th February 2025.
My husband wore it for couple of days since then and the sole has already cracked and pieces are coming out from the shoes.

I paid a whooping amount of Rs. 2499 for this poor quality shoes.

I really did not expect that products of such poor quality are sold as fresh stock with 0 discount by a reputed...

Dear Sir/Madam
I have purchased a bata shoe from the kurla west one of your
distributor and same bill has been attached.
compliant is that while wearing the shoes my legs felling hot while
walking (hot inside the shoe) and the sales person told it is a
leather shoe check and help with replacement of shoe or Refund the
amount ASAP....

I had made an online purchase from Bata website for a pair of Bata Inuck loafers (brown) on 16th Feb 2025. The order was delivered to my address on 20th Feb 2025, however on opening the packet I found out that both the shoes were of different colour, one was Brown other was black. This is extremely disheartening since i have to leave for a wedding on 22nd Feb 2025 and now I’m left with no choice but to again purchase the same product from...

I have purchased a pair of BATA shoes but the required size was not available at BATA store at GHS mall pune. So the person at billing counter ( after full payment ) order the required size shoes online and promised that within 5 days the shoes will be delivered. But the order got failed/ and we didn't receive any shoes even after 10 days though full payment has been done and the amount got debited from my account, He didn't help us out and told to apply for refund I am trying to get back the debited amount for the past one month but there is no proper response from the BATA team I have attached the sample mail which I received from them. Whenever I tried reaching customer support getting the same reply from the BATA team and the issue was not yet resolved til date.
This is very very disappointing that a Brand company like BATA is causing so much trouble to customers. we went there believing the brand name and now we are applying at multiple places for getting the refund. Attached is the screen shot of mail Now the person Vasu who promised for refund has stop responding and when we call the Bata store store at GHS mall the person simply says he wont be able to help us out and we should ask for refund. But he is not assisting in getting refund.

I ordered bata men sandals from amazon on 2nd April 2024 and within 20 days itself the sandals got damaged with cuts on the leather .I am unable to place return on amazon .please refund my money.

I rcently purchase Hush Puppies shoes on 4th Oct 2024
Receipt No: CM[protected]
THe shoes had bad workmanship with the stitching coming out constantly. With this the shoe look bad to wear.
I have visited the store earlier, they had tried to fix ti by burning the thread, but still the threading comes out. When i recently visited again, for same problem, they told that the warranty is over and nothing can be done.

Request you to help resolve, pls.

I purchased men's shoes Rs.4499 on 30th March at Chrompet, Chennai showroom near MIT flyover and made UPUI payment. I was told at that time that I will receive bill on my phone but it is 3rd day today until now I didn't received my bill??

S M Krishnan
[protected]
[protected]@gmail.com