Catwalk — catwalk sandals base plate broken after first use

Address:

Thane, Maharashtra, 421302

I bought catwalk sandles in June 2018 from online paytm mall, sold by catwalk worldwide private ltd mumbai. I wore the sandles only one time and the steel plate inside the sole has broken. I have been a user of Catwalk products since last many years and have never seen such a quality issue in any of your products till now. I am enclosing pics of sandles and invoice with this complaint. Please provide a resolution to this issue at the earliest.