[Resolved]  Catwalk — low quality/ fake products

I had ordered a pair of catwalk heels from myntra.
The heels were extremely uncomfortable and the material was coming off. The place where foot is placed had a cheap old leatherite type skin which got peal off like those old materials which start coming off or get cut
And this was only after wearing it for some time to check size

I have already raised this concern to myntra but myntra has not even cared to properly approach me and resolve. They simply say they will not return and refund because it’s used. My concern is that i have to check my size and wear for a while given how uncomfortable the piece is to check it’s quality. It’s a footwear not a clothing material!
Myntra has stopped responding to my emails

Please take this up very seriously. I have also emailed catwalk at the relevant id