Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
COMPLAINTS Customer Care

Vector E Commerce Pvt. Ltd.

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bangalore Urban District
India - 560068

Customer Care Phone Numbers and Contacts


Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am related photos (604)

Complaints with pictures are more trusted and informative    View all Complaints & Reviews

Sort by: — money loss

 Vikasha Chaudhary on Apr 22, 2018
On 29/03/18 i made a order on myntra for Rs.15770 order no.107422061575289323501 i returned many products in this order but got refund of few of them but 5products are still pending to be refunded. Nd i made another order on 11/04/18 order no.107532684619624704973 nd in this also i returned 2sunglasses but i didnot got the refund. When i called the customer care nd even the escalation dept they have the same answer we have shared the payment reference number with you please check with ur bank and bank is saying we can't pull the payment details with the reference number i dont knw what to do my...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — clothing boxer

 sri5555 on Apr 22, 2018
I got wrong product but they are saying item and picture different..i am selected grey colour boxer but they sent me green colour and design also different but they are not accepting my order..Levis
Assorted Printed 200SF WOVEN Boxers, Placed On: 20 Apr 2018
Order No:[protected]-1859501, Tracking No: ML[protected].. myntra logistics.. 1st pictures what item myntra showing, 2nd which item they sent me.....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — regarding missing item

 Rajender naik on Apr 21, 2018
I ordered daniel klein men watch, order number:[protected]-2173403 via myntra on 12-apr-2018 and paid amount 3052.65/-. But i got an empty box (Item missing). Regarding this issue, i complaint to the customer care and registered my complaint. They addressed my complaint and after 3 working days replied me that they delivered the above-mentioned item properly meaning there was no mistake from myntra’s side and there were not going to exchange/refund the order. I am highly dissatisfied from the response and the way myntra has handled the issue....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — wrong product delivered loreal

 Bhavin d on Apr 21, 2018
I have ordered l’oréal balmain lipsticks pack of 3 the shade confidence 356, liberation 468 and power 650 but they have delivered 1 wrong lipstick which is urban safari 647 instead of confidence 356 so i did complaint for this they are not replacing the product nor refunding my money they are forcing me to pay extra money and buy again this is not the solution this is harassment shade which they have send will not suit me at all it looks like crayon on me, friends you will be shocked to know myntra take beauty product return which is opened and swatch also, amazon is way better than myntra if...
Complaint comments  Read comments Complaint category Cosmetics — delivery issue at aizawl, mizoram

 Jacob Lallungmuanpuia on Apr 21, 2018

Recently i have order 10 items from you (Through your apps, and i

Used to order before as well). One item was delivered at my home.

Today i received an sms saying some more items will be delivered to

Me. However, i received a call from your worker at aizawl, asking me

To come to their office and collect the items.

I told her that they are suppose to deliver the product at my home,

Which she said they cannot do. I am not very happy with this

Response particularly....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — non delivery payment done

 Vaibhav ' on Apr 21, 2018
I have ordered on 11th april 2018 and the delivery was scheduled on 14th april 2018 but till today i. E 21st april 2018 there is no status of my order and they are not available for contact also.

This very discusting and there is no update also from their side. I also complained on monday i. E 16 th april they said by friday your problem will be resolved but today is saturday but there is no reply from their side atall....
Complaint comments  Read comments Complaint category Online Shopping — the delivery guy

 Hannah Chang on Apr 21, 2018
I haven't received my orders yet, not only this one but also packet numbers [protected]



 which was suppose to be delivered today.

I got an email saying that the delivery guy could not contact me that's why it's undelivered but he never tried to contact me, his name is arjun acharee and his number is [protected]. I called him but his phone is switched and i didn't get a single missed call from him, and when i called him today he says that he's busy. My shoe has been undelivered for 2 days now and i need my package before...
Complaint comments  Read comments Complaint category Postal & Delivery Services — vendor service is rubbish

 NidhiKumar09 on Apr 21, 2018
Your third party vendor service for delivery is rubbish. They never come with the card payment machine and are so damn unprofessional and untrained. Myntra doesn't even have an on spot online payment system as said to me by you vendors unlike amazon and others. A brand like yours can easily afford that and i am saying so out of experience of working in the related sector. Such kind of service is eating away your customers like me. I was once a loyal customer to myntra but now you can track my shopping behavior to understand that your services forced me to drift to another online sites (
Complaint comments  Read comments Complaint category Online Shopping — return pick up not done

 nnkahera on Apr 21, 2018
I raised a return rqst fr a product, got msg fr pickup fr 2 consecutive days but no pick up attemt ws made and myntra itself cancelled my rqst. I raised a return rqst again same thing happened again and myntra again cancelled my rqst. I m raising it again. This is worst service one can provide to their customers. They are just ensuring me and giving dates... Pathetic service myntra....
Complaint comments  Read comments Complaint category Other — order cancelled automatically

 Sachin Saraswat on Apr 21, 2018
I ordered two products from this company and whose order placed without any problem but later when i checked about when they are going to be delivered it showed that one of the product is cancelled automatically and without even sending me a message or mail, so i thought i must have been a technical problem so i cancelled the other product too as i needed them both at the same time and again ordered the same two products and after which i again checked for the delivery time after 2-3 days and now it showed that this time the other product has been cancelled automatically without informating me through...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — defective t-shirt received - request for refund

 D P Chatterjee on Apr 21, 2018
My myntra order no is[protected]-9918903 which was placed on saturday, april 7, 2018 and contained multiple items. One of them was an 'arrow new york men white printed polo t-shirt'. The parcel was delivered to my office address on april 12, 2018 & i was on outstation official tour that time. When i come back to my office on april 16, 2018 & opened it i observed one t-shirt out of 3 items is perfectly ok in all aspects, one of them having fitting problem and i have raised a return request & the 3rd one is observed too dirty, a lot of mud spots/patches, and the t-shirt looking used one, i was...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — selling used products

 tinku chaudhary on Apr 21, 2018

Good morning, myntra

This is hemant kumar i want to inform you that i have placed my order on 17/04/18, i have believe on myntra i am regular buyer of myntra and amazon but i like more myntra and i prefer to my all friends go for myntra but when i placed my order i received 4, 5 month used pent they have color it and sell it again why why why, your faker seller don't know who is ordering how he can do it how dare he to do like this your seller is thinking we customers are fool if i am spending money only for used products or for new what is this fuking thing...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — hrx shoes quality //

 rahulchudgar on Apr 20, 2018
I have ordered a shoes i just wore that shoes once and the sole of the shoes has been rooted up from the side of both the shoes... I have just wore it once... I tried to return it on myntra... But as it was used once i did not proceed on myntra... I want to return it back and want my money back or i want the same shoes with good quality asap... Kindly resolve my problem asap within a week maximum or else i will have to take some other legal actions against the company......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — product is not getting picked up on time

 Vijaya Gunjal on Apr 19, 2018
From last few days products are not getting picked up on time saying customer reschedule the date also wrong item picked up for some other order. As the person doesnt know which item to picked if there are more than 1. I am regular customer Such incovinience is not tolerable for me.
Order details-
For exchange order no[protected]-8571103, order no[protected]-2043501 order picked up
And order no[protected]-9672301 is not yet picked up...
Complaint comments  Read comments Complaint category Online Shopping — kp-provide details refund amount = 104/18 - ms. arun kumar

 Kshetrpal Singh Knr on Apr 19, 2018
Notice under section 91 c. R. P. C.



The officer incharge,

Dc utility, billdesk, myntra.

Sub: - request to furnish registration details along with concerned ip address and refund amount.


Regarding co. No. 104/17 present time this case is being investigated by cyber crime cell kanpur nagar utter pradesh, india. Name of complainant ms. Arun kumar mentioned that fake transaction have made from hir state bank of bank gave the statement about the fake...
Complaint comments  Read comments Complaint category Banks — w. r. t order no: 1075223-5071995-3760001; un-delivery of product

 Deep Shikha Agrawal on Apr 18, 2018
An order was placed on myntra with three products. Two products are yet to be delivered. However, messages claiming "delivery done" have been sent to my number. Regardless of calling and complaining at myntra, nothing has been done. Myntra issue ticket number:[protected].

The rate of the two products is following: rs, 1331.68/- and rs, 466/-. I have requested to myntra for a correct delivery of the products or complete refund of the above-mentioned amount....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — empty product received

 jasmeen batra on Apr 18, 2018
Hello sir,

I have purchased two soundpeats headset from myntra and received only one as other box was empty i called delievery boy there and then and myntra customer care after few days they simply said we can't do anything and we have validated that it was deliever successful.

Myntra is such a fake company sending empty products at home and don't take ownership as well.

I don't have my money to waste....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — floyd sunglasses

 Shrutiduggs on Apr 17, 2018
Placed an order for sunglasses but only cover was there sunglasses was missing. Cover was teared apart.. Order number[protected]-7848601 floyd unisex aviators... When i received the product the teared part was not visible i have teared it from top i found cover was empty. Sunglasses worth rs.566. Please trace the order and signature who have received this product...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — dressberry sunglasses, order # 1073948-1920277-2662301

 ekta2992 on Apr 17, 2018
Never in my life, i have been so disappointed with myntra, i ordered this sunglass from dressberry, which turned out to be a complete disaster. We never knew quality was that bad, obviously have taken out the tag, and wore it, and both the lens came out.

Let me know if something can happen in ths case. I suggest that you either replace the product or get back my refund for the purchase.
This should be reported to dressberry too, that their product is of such a loq quality, that did not even survive a single day....
Complaint comments  Read comments Complaint category Online Shopping — delivery boys

 Vikashdtu on Apr 17, 2018
Na on apr 13 2018
I make order till date one for levis shirt order no 107548582470155906901and second one was 107471685297211845901
But regretfully, i want to say that it was very bad experience with myntra i wish that i would never do any business with myntra as your delivery boy representative causing harassment of myself and created chaostic situation by using policy personals
Your delivery boy was calling me since 14 apri and delivered on 16 april during delivery time he does not wish to come to my flat boz he told me that my address is wrong but this mistake created by...
Complaint comments  Read comments [2]Complaint category Online Shopping

Recently Discussed

(0 minutes ago)
miss behaviour with the lady
(23 minutes ago)
Dream11 Fantasy
my cash bonus is blocked
(31 minutes ago)
How will get registration ?
(58 minutes ago)
amount deducted but booking not confirmed.
(1 hours 0 minutes ago)
money refund problem

Featured Complaints