Myntra.com Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
1309
COMPLAINTS

Myntra.com Customer Care

Vector E Commerce Pvt. Ltd.

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Address
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India - 560068

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
191
down
127

Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
3%
Complaints
1309
Pending
1
Resolved
39
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Myntra.com related photos (358)

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Myntra.com Customer Care related pictures (358)

Myntra.com Complaints & Reviews

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Myntra.com — Refund not yet processed

 Swapna1806 on Apr 29, 2017
I bought one shirt for my brother and the size was not appropriate. So I returned it and till date I have not yet received my money in my bank. It has been 20 days and still money is not yet refunded. I have been chasing Myntra and my bank but then still no resolution I have got.. Plz help me out as I am feeling helpless now. Please please I beg you help me out of this...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Regarding to pick up order

 jony singla on Apr 28, 2017
My name is jony singla and my register mobile no. is 9315396979. Its very bad service for pickup order. I make a request for multiple then this request automatically cancel, i don't why. Its too much irritating service. Whenever called on customer care they said we will try to resolve your problem as soon as possible but still there is not solution for that problem. I am facing this problem for last 10 to 15 days. Still there is no solution for my problem. I suggest to everyone don't buy this website or app you can also prefer Myntra and Abof etc....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — No delivery yet

 Ayushi Shukla on Apr 27, 2017
My order was supposed to be delivered by 26th of April, '17 and also I am getting notification for the last 3 days that that day my order will arrive. I tried calling the person I was given contact of (delivery boy as in). At first he delayed by saying he doesn't know the exact location of my address and later on during evening when I called him he denied having my parcel.
Today is 27th already. Do you people have any sense of time? This was my first experience with Myntra and probably would be my last. Thank You so much for telling how good your service is!...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Refund money not received

 Supriya 16 on Apr 26, 2017
Sir
I had purchased three items from myntra Dt 22.02.17 out of which 2items returned by me (returned 🆔 21890253 and 21890155) for which I should have receive the return refund of rs 378.26 and rs 372.84 respectively but till date 26.04.17 myntra has not refunded me the above amount. Myntra has only provided me this reference number 706223007237 but I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several times through mail and over phone but there is no response from them.
Hence requesting you please look into...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Brown women feet in ballet shoes

 Chandan Jee Kalyan Jee on Apr 25, 2017
Dear sir/madam
I am writing to express my dissatisfaction with my recent purchase from myntra. I had placed an order of a ‘brown footin women ballet shoes’ size 37 from your website on march 29, 2017 for which i made a payment of rs.589.45 through my credit card, my order number is 1042679-8272412-6788801. My order arrived on 1st april, 2017, but when i unpacked it i found that the product was not in a good shape and it didn’t fit me as i had size issues, also it was damaged as out of the 28 metal studs on the shoes one of the small studs was missing already. Since the product was under...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — Empty box delivered for Fossil watch

 naveenarora99 on Apr 25, 2017
Hi,

I had ordered a "Fossil Men Black Dial Chronograph Watch FS5132I" pertaining to the order number 1044493-4315550-7883801 on April 19. I received the package on April 22nd which was supposed to contain Watch and 2 shirts as part of the order. As I opened the package, the seal of the watch box was broken and there was no watch inside. I was shocked and I immediately called the Myntra helpline to launch a complaint.

I received an email after few hours saying that they had sent the product and they can't anything about it. I again responded to them for escalation...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Myntra.com — Worst experience ever!!

 Anandvijay7015 on Apr 24, 2017
I order a product frm myntra
Order no.:1043695-6935611-8176301
Order placed:monday, april 10, 2017.
Still i dont got my product and today i received an email that order has been canceled due to some logistical issue.
Then i called them to enquire about the issue, and they apologize for the issue that happen from their side, and said they'll give me a coupon for reordering the same product. When i tried to purchase it shows the coupon is applicable only if i purchase another 1400rs item and i tried that also. After that it shows cannot use this coupon for that specific...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Regarding defective HRX by Hrithik Roshan's track pant

 Kamalkishor Kale on Apr 23, 2017
I had purchased brown coloured hrx-active by hrithik roshan's track pant from myntra.com after 1-2 uses i found 3 holes over back sieving of pant and i approached myntra's costumer care centre called 12-15 times and mailed several times now without examining product they declined return telling that it's not a manufacturing defect so kindly help me to sort out this problem....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Not returning item

 Saurabh Verma0012 on Apr 23, 2017
Hello i am saurabh. 8826538868.
I bought a kappa track pant and his brand logo came out while trying. I request a return and myntra boy was asking for approval. They sent a duplicate item and they are refusing to take it back. And i have all the things like tags barcode scanner etc.. But they are refusing because the string joining all of them is got detached.
Order no.- 1043640-4354076-3986303....
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Exchange

 Prince Scimad on Apr 22, 2017
I have ordered 4 t-shirts (3 roadster t-shirt and 1 adidas) and 3 shorts (2 undercolors of benetton and 1 nike dry fit) worth of 5504 rupees.
I have added all the photos of my orders.
I am satisfied with all the clothes except one roadster polo collor t-shirt the actually it is not fitting to my size, it's not properly fitting.

The problem here is that i have lost tags and packaging of t - shirt.
I want to exchange this t-shirt but myntra is not accepting because of tags
And packaging of t-shirt.
Please give seller approval so i can exchange it...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — Please refund the money to my yes Bank account! because i'm travelling within two days! please please! if you can refund the money!

 Lary-joyce Masudi on Apr 21, 2017
Heelo, i m very disappointed! Since the item has been picked up, i have not yet received my refund back! There is nothing who prooves that the amount has been adjusted in bank account! Please don't disappoint me! Please refund the money to my account! Thnxxxxxx! Waiting for the confirmation! The shoes is pinkand white! The return order no is: 2273765 4! Please i m travelling within 2days, please refund the money!!! Just contact me at 9873540181...
Complaint comments  Read comments [1]Complaint category Banks

Myntra.com — Damage Shoes within 4 months

 Singla1989 on Apr 25, 2017
I have purchased 1 PUMA shoes in December 2016. Company has given me a warranty of 6 months. But the shoes got damage within 4 months. Both the shoes has some cut at one side which I want to return it quickly.

I would request you to resolve this issues asap so that I will keep my trust in such a big companies.

Thanks,
Prateek
(+91-9986675083)...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Deliver your person Indrakumar

 rachit gaurav on Apr 21, 2017
Hi I would like to complain against Mr.indrakumar as he said his name he came for delivery of product and as I got information that we can pay through Paytm and as he was here and I was trying to upload money in paytm and tried paying him the transaction couldn't take place and showed awaiting transaction I again tried doing another transaction but in mean while this guy have created scene in from. Of my house by shouting here which is Nt accepted and Myntra should take some action as he insulted ur client. We are not begged who buy online if this kind insult gonna face then better we should not...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Complaint about delivery boy

 Preetiband on Apr 15, 2017
My product of order no. 1043718-3422631-7770401 was delivered on time. But i am very much disappointed with the behaviour of the delivery boy. He refused to deliver the order at our doorstep. He gave reasons about having goods with him and so he could not come inside. I even told him that there is no one available to pick the order. Still he refused. I order things so many times online but never faced such problem as yet. Then finally i agreed to come and pick the product but before our conversation could end he banged the phone on my face. Completely unexpected behavior and insult to me. I EXPECT...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Delivery persons misbehaviour [Resolved]

 Shubhra Nandi on Apr 15, 2017
The delivery boy tried contacting me on Tuesday via Facebook. I rejected his message request and blocked him there. I made a mistake there by ignoring this person coz I thought a mere complaint might cost him his job. But I was so wrong. His intervention into my privacy didn't end there. I was unable receive phone calls via myntra regarding my order delivery today. I called back only to know it was the same delivery person and requested another delivery the next day to which the delivery boy agreed. He then messaged me his contact number on WhatsApp. It was a little weird at first. I thought may...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Myntra.com — Regarding wrong charges in my account

 Meenakshi Sandhu on Apr 13, 2017
I have a account with meenakshisandhu@gmail.com.Today I have noticed they have add 149 delivery charge for each item.I used to think it's for everyone but when I saw the same item in someone's else account then there were no delivery changes. I have called customer care then they told me it's because I have returned more item then purchased which I knew was not true. Then he transferred my call to ibrahim Malik who said the same. Then i asked them to give details then they said we dont have any.Then I said I saw people around me returning things everyday still they have free delivery then he said...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — Offer not availed

 swati yerra on Apr 13, 2017
I have not availed Myntra ICICI offer- Get 15% cash back. Though my transaction was via ICICI debit card and the purchase amount was Rs2151 having Order id: 1043878-4946005-2612703 on 12thApril 2017(Wednesday). It was meeting all terms and conditions but still didn't get any message or mail or cash back to my wallet. Though the offer stated to purchase with 2000 or above and via ICICI debit or credit card and purchase on Wednesday. Kindly response to this....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Myntra.com — Concern pertaining to refund of the order ID 1042579-6377945-1498501

 Shirin Syed on Apr 12, 2017
Always loved Myntra until my concern pertaining to refund of the order ID 1042579-6377945-1498501 its been over 10 days and received a reply today stating refund has been processed whereas the refund screen shot sent by ul isnt even the correct order id!what kind of customer service is this! And how irresponsible if ur associates to not check before processing the request! If i do not get my refund at the earliest i will take this to the next level!...
Complaint comments  Read comments [2]Complaint category Online Shopping

Myntra.com — Shoes Exchange Issue

 Bhuvnesh Khanna on Apr 11, 2017
I have purchased the Numer-Uno loafers and made the payment in advance, then at the time of delivery as I have checked it, the size is large so I have ordered the 7 number of size, but at the time of exchange the delivery boy told me that there is one small point size mark on the loafer and even I have not open the tag and the packing, the shoes is directly com to me and the courier boy also told me that you did not make it in use its a fresh product it may be come from the dock point as in this condition... My query is "As a customer what is my mistake in it and I have purchased it first time and...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Delivery boy misbehave

 Deeptigupta on Apr 10, 2017
Please note on receiving the return product, delivery boy misbehaved ( Registration no HTSF13097)this was totally a very bad experience for me, product was in actual condition only the Kimble of price tag was detached which was obvious one has take out for trying as both shoes were attached together with it . Kindly take action on this matter thanks regards deepti gupta...
Complaint comments  Read comments [1]Complaint category Products & Services

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