Myntra.com Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
4140
COMPLAINTS

Myntra.com Customer Care

Vector E Commerce Pvt. Ltd.

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Address
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India - 560068

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
783
down
475

Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
4%
Complaints
4140
Pending
0
Resolved
175
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Myntra.com related photos (1331)

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Myntra.com Complaints & Reviews

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Myntra.com — fake nike shoes caused pain in foot

 [email protected] on Aug 24, 2019
Purchased Nike shoes from myntra(Order no[protected]-7093803) . When i tried the shoes they were ok. But when i started wearing them regularly i started feeling pain in my right foot. Then i noticed the shape of right shoe was improper. But it has been 40 days when i purchased so i am not able to replace the shoes now. So i want them to replace shoes as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — u100mm5660081(wrong & product)

 Asha Ritu on Aug 24, 2019
ISHNKASS34024097, U100MM5660081, i received wrong product on 17 august, i placed a return request but did not picked up yet...The message of return in gmail shown the return but the person who came to receive did not picked by giving reason that he cannot take the pick this product becoz the product did not match in the picture of dress mentioned in the return. if i did not got that product which i ordered & placing return to get my product then how it would be possible that the return procedure did not done yet.
kindly requested to please pick up the return & refund immediately...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — defective product received

 rohitrizki on Aug 24, 2019
I have ordered a table lamp...which has been delivered to me but in the application it's showing shipped...The product is defective and I want to exchange it...but customer care is not helping into it...I have been using myntra since years and haven't had problem till now...but didn't expect this tyoe of services from you guys...please have a look into this matter asap and let me know.
Order number[protected]-2417803...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — dressberry watch not delivered

 aakanksha dangwal on Aug 24, 2019
I ordered a Dressberry watch on 17th august and it reached dehradun hub on 20th ..the two warehouses in dehradun then instead of delivering the parcel started passing it to each other.. One day it's with warehouse 1 and another day with the other one.. Also the mentioned delivery date has passed ..So, it's a complaint about the two warehouses who did this not only with my this order but all my previous orders.. This shows how much apathetic and lazy these two warehouses are.. As this is there only job to deliver product's to their customers.. Also disappointed with myntra as when I called them they...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — missing product- reebok jacket

 Brendan Fernandes on Aug 24, 2019
I have ordered Reebok sporty jacket from Myntra on 8th August 2019 whose price was Rs 3905. I received the parcel on 15th August. I was out of town when the order got delivered. When I was back i saw that this jacket was missing . I immediately filed a complaint to Myntra customer care executive. I didn't get any resolution to it as I didn't filed the complaint within 48 hrs. I tried explaining them that I came back on 20th August the moment I saw that the product was missing I filed the complaint. they did a mistake by not delivering the complete order why do I have to bear this loss. (Order no:...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — order not picked for return

 parmeet randhawa on Aug 23, 2019
I requested return for order no.[protected]-1454803 purchased from Myntra. The request number [protected] was provided. All the tags and polythenes are intact but I discarded the card board box by mistake. Now, Myntra is not accepting the product for return although product is unused and unaltered. I am shocked by the behaviour of the such a reputed company that box matters more than the genuine product....
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — sonali ghadge

 Sonali Ghadge on Aug 23, 2019
I have ordered a top from your site on 13 august and did not get the product yet. It's been a whole week. It shows expected date is 21 aug which is sunday and i can not collect the order on sunday as the address on my order is my office address which is closed on sunday. Please resolve my problem and send my order on any other day and as fast as possible....
Complaint comments  Read comments Complaint category Travel Agents

Myntra.com — softrose bikini briefs

 Zebu on Aug 23, 2019
After contacting the customer care service 3 times and not getting any help. I want to raise a complain regarding my order. The product which I have ordered was showing small size with waist line 28 inches but the recieved one is mentioned small size with waist line 26 inches. This is putting your trusted customer into problem. Please check this and kindly help me to get either a correct size or return the product with a refund....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — refund money not received from myntra

 TiaS on Aug 23, 2019
Sir
I had purchased two items from myntra which I have returned on 10th August'19 with return number [protected] & [protected] for which I should have receive the refund of Rs 2943.36 but till date myntra has not refunded me the above amount.Myntra has only provided these reference number[protected] &[protected] but I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted Myntra for several times through mail and over phone but there is no response from them. Hence requesting you to please look into the matter and help me out...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — poor product delivery service, unprofessional delivery system, no info about delivery boy

 site.Kumar on Aug 23, 2019
Writing this about Myntra.com. I've ordered 2 T-shirts from Myntra one has to be delivered on Aug 16 and another on Aug 19. I've paid for both the t-shirts. 1 product which had to be delivered on Aug 16, was delivered on 19 when I raised the complain and talked to customer care and another t-shirt which should have been delivered on Aug 19 has not been delivered yet, today is Aug 23 and there is not update on the delivery date and time, no info about the delivery man that I can connect with him.

@Myntra.com you must look into this. If you can't deliver the product on time and can't...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — received duplicate jbl headphones from myntra and missing parts

 suvendu seal on Aug 23, 2019
Hi All,

I have received Duplicate JBL headphones E45BT with missing Aux and Charging cable. Headphone box was opened inside. Myntra has denied by refund, as per them it was good in the logistics department. I have raised the case just 5 mins after opening the box and shared all the images. Please help me.

Thanks
Suvendu Seal
Email : suvendu.[protected]@gmail.com...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — order not received but showing delivered

 Abhishek Sayankar on Aug 22, 2019
I have ordered maternity wear and myntra never delivered it but its showing delivered.there were other product which were delivered on the same day on which this order was supposed to be delivered but myntra delivery person simply signed himself and did not delivered the order.I have been trying to take help from myntra but they are giving excuses I am a medical patient and Can't tolerate this harrasment.please look into the matter and help me get my product or refund.I would also like to sue myntra for fraudulent activity.
Contact [protected]...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — unprofessional delivery system

 Niyathi Krishna on Aug 22, 2019
I have got notification yesterday that my order will be delivered yesterday itself. Nobody contacted me. When i contacted the delivery person through my order number, he said he may or may not deliver, and in the evening i got a message and mail that my order is unable to be delivered. What kind of an unprofessional service is this? I will never buy anything from myntra ever nor recommend it to anyone. I was expecting the item and there is no clarity on what went wrong. I am unable to contact any person as there is no number available. I have registered my query but no response. Why can't you stop...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — wallet policy

 Ashwin 20 on Aug 22, 2019
Myntra has a strange policy that amount in the myntra credit cannot be transferred to bank account. Forcing a customer to purchase only from myntra after return or exchange. This is exploitation. There must be a provision to transfer amount to bank account on return of a product.

I would like to transfer the amount to my bank account as i need it for other purposes...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — cheating with my money

 Vikush on Aug 22, 2019
My name is vimal kumar last day i return one thing id. [protected] on myntra now they credit my money in myntra credit and not giving my money in my account no. Now i hv to buy anything to use this money if i like other wise after some time they arrogate my money and when i call myntra they said we r sorry u hv to buy anything or we r not giving ur money back bcoz its locked its ur fault.. I m very much fed up from last 4 online shopping experience this is very bad pls do something i need my money back otherwise i will going for a legal action for this bcoz i need my money back you can, t lock my...
Complaint comments  Read comments [2]Complaint category Online Shopping

Myntra.com — #myntra #cheater : not received the product, worth rs 1032.15 neither got refund!!

 shellyg on Aug 22, 2019
I had ordered several times from myntra. But this time, in one of my order i had to suffer a lot. I had ordered a libas women black anarkali kurta (Order no[protected]-1428503) worth rupees 1032.15 on 9th of august. I had not received the product. However, it is shown as delivered to me. I had raised a complaint regarding that on 13th of august. I called customer care several times but they said we are checking, we are checking again and again. Then on 19th august i got a mail

Dear shelly,

This e-mail is regarding your order number 111724269738971428503.
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — unfair business practice & predatory pricing

 Andre Braganza on Aug 22, 2019
Request you to look into this.

These items were added yesterday, 21 aug and i made 4 attempts to checkout, all of which failed. The price at that time was rs.1415 and this morning the price has increased by rs.300 to a total of rs.1699. This is absolutely an unfair business practice. What assumption would you want a customer to reach? The answer and this practice will be published on all social media platforms and you will need to come up with a better solution other than just pawning me off with "prices can change anytime" as claimed by your customer service this morning.
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — my amount is not refunded of return of june month.

 [email protected] on Aug 22, 2019
I purchase 11 products from myntra in june. I return products 10 as they were not fit to me. But till date i didnt get my refund back. They are using customers amount and not refunding them. My purchase was of 7500 rs. After so much calls they said u have to ask from ur bank we have refunded it. Bt bank denies any this type of payment. I have send my passbook updation from the date i puchsed, is also send to them. But they are providing any reference no only....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — libas women black anarkali kurta (order no-1117242-6973897-1428503)

 shellyg on Aug 22, 2019
I had ordered several times from myntra. But this time, in one of my order i had to suffer a lot. I had ordered a libas women black anarkali kurta worth rupees 1032.15 on 9th of august. I had not received the product. However, it is shown as delivered to me. I had raised a complaint regarding that on 13th of august. I called customer care several times but they said we are checking, we are checking again and again. Then on 19th august i got a mail

Dear shelly,

This e-mail is regarding your order number 111724269738971428503.

We understand that you are...
Complaint comments  Read comments Complaint category Education

Myntra.com — not refunding for damaged product

 MeghaDuseja on Aug 22, 2019
I had ordered a hair mask and colorbar primer recieved spilled cosmetic items, when contacted customer care they told me they will surely help me, then after 48 hours i recieve a call again and they inform me that they refuse to take my return or refund me for the same.
This is highly unacceptable.
I am very disappointed as i am suffering and even when it is not my fault....
Complaint comments  Read comments Complaint category Cosmetics

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