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Myntra.com Complaints & Reviews

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Updated: Apr 13, 2025

Complaints 9857

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812

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9045

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Product & Money Not Received

Haute sauce bag

Myntra is not processing my return for shoes which are wrong size

amount deducted but no order has been created against it thus refund requested.

Exchange issue of shoes

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suddenly stopped delivering to my pincode

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

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Accessorize leather britiney faux wallet lousy material

Empty package received - Jewellery box

Payment/return issues

Myntra.com reviews & complaints(9857)

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I ordered a shirt from Myntra for 1, 200 Rs, it did not fit well & hence I requested an exchange, the new shirt was for 3, 000 Rs, so I paid an additional 1, 800 Rs. It has been a month now & Myntra has not delivered the shirt nor providing the refund. The order shows in “processing” status & multiple calls & emails have been futile since they come up with a standard response “please give us 24-48 hours”....

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I ordered a ready-to-wear saree but received a regular saree instead. While the color matches, the key feature—pre-stitching—is missing.

My return request was denied as the delivery agent refused pickup due to a missing brand tag, which was never provided. Despite submitting a new request with images, it was declined as the difference wasn’t clearly visible.

A customer review (attached) confirms this recurring...

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Address: 1/70-C sector 1 kamna vaishali ghaziabad UP

Website: Myntra.com

Order Details:

Order ID: #129036373290666556803

Product Ordered: ADIDAS Men Woven Design Ford-Fwd Running Shoes (Size: UK 8)

Seller: Flashstar Commerce

Delivery Date: 4th February 2025

Ticket ID: IN[protected]

Issue Description:
I ordered Adidas Men Woven Design Ford-Fwd Running Shoes (Size: UK 8) from Myntra. On 4th February 2025, the...

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Address: Buildings Alyssa, Begonia and Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103, India

Hi Team

This is with regards to order no: ‘1289619 [protected]’, Product name: ‘Anouk Peach & Grey Peplum Shawl Neck Top & Printed Skirt With Belt Party Co-Ords’ delivered on 29-Jan-2025. A return was requested by me on 27-Jan-2025 for the product and the product was picked up by Myntra executive [Name: Sagar, Contact: [protected]] on 28-Jan-2025 at 10:20 AM from the same address from my hand but marked as ‘Pickup...

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I ordered Annabelle by Pantaloons
Women Slim Fit Formal Trousers (product id:[protected] of size 36, but when I received it on 13/01/2025, it was too large for me. Now I want to exchange it, but the product went out of stock. I request you to kindly bring back size 34, as it is a little urgent....

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I have placed an order [el paso flats] in mynthra app on jan 5 around 3 pm.. And paid using gpay... The order was confirmed but after that there is no information about the order. I tried contacting the customer care no given in the website but it was invalid. I would like to know the status of my order and money i have paid

Myntra.com customer support has been notified about the posted complaint.

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Recently, I faced an incredibly frustrating and disappointing experience with Myntra that has left me questioning their commitment to customer satisfaction and integrity. I placed an order for a pyjama, expecting a quality product, but instead, I received two substandard tops that I never ordered. Shocked by the blatant error, I initially approached Myntra for an exchange because I genuinely wanted the product I had ordered. However, after...

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I ordered something from Myntra today but money was deducted from my account but my order was not booked. Then I ordered again and my money was deducted again and the order was booked....

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Hi,

I have ordered 3 park avenue shirts from myntra.com, only one delivered, 2 shirts are missing .

I have escalated this issue and it is not getting resolved. I want the refund of my money for the two shirts not delivered.

order number :[protected]-2906903

Invoice number : I2925MY[protected]

Date : 18 Dec 2024

from last 7 days issue has not been...

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Website: Myntra's

Ordered aldo size 9 – men textured round toe comfort insole textile slip on sneakers date of delivery of myntra consignment 24th october 2024. Total paid in advance rs.5940/-. Received a pair of damp old worn out canvass shoes. Issue created in[protected] return id [protected] issue reopened with ref no. In[protected].

When numerous calls, msgs with myntra customer failed i approached ceo vide my letter 16.11.2024...

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Address: India

Website: No response

Order Number: [#128357261336937282603]
- Date of Order: [15th nov 2024]
- Refund Amount: ₹ [9000]
- Original Payment Method: [credit card ******2435]
- Mobile Number: [ [protected]]

I have raised multiple complaints regarding this issue, but unfortunately, I have not received any response or resolution. My previous complaint numbers are:

- Complaint Number: [IN[protected]]br...

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This is regarding the wrong product
delivered.
I have raised the concern on the same day of delivery i.e on 14th dec. the product I have ordered is Octave men track pant but instead of it I have received a shirt of different brand .

I don’t know this mistake is done on whose end.
I got a response from Myntra’s team that investigation is done and we have delivered you right product.

But...

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Website: Myntra.com

I ordered Crocs Sandals from Myntra on 7th December and they delivered a completely different model, I didnt even remove the product seal and now the Myntra support is refusing exchange saying the product I am trying to exchange is different. This is not my fault and Myntra is not exchanging or replacing the product. The product price and already increased now and myntra is refusing to exchange it, give a coupon for the price difference or...

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I have purchased a jacket under Deewali Promotional offers. It was placed successful and tracking shows that it reached my nearest delivery hub, but all of sudden it was cancelled and being returned to myntra. Upon talking to customer care they said because of operation issues it is being returned, please purchase again with new price.
Price has increased by more than 5000. I want to know if you are cancelling without informing the...

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My name is Richa Kalyani and my contact no is [protected].Recently I ordered a dress from Myntra which was Aadat ethnic embroidered round neck mirror work cotton ananrkali kurta, size XXL having order ID #128417813621852020101 .But after delivery of the item I found out that the fitting of kurta was not good so I ordered an exchange for the kurta .On the day when my exchange was to be delivered the delivery boy did not came to my doorstep...

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Dear All,
I had placed an order (order ID:128434354697526136701) for two sweatshirts (Size: M & L) in Myntra by paying full amount of Rs 1281.
Expected date of delivery was on 30th Nov 2024. On 30th Nov my Myntra app showed that my order is delivered.
where as I didn't receive my complete order, I received only M-Size Sweatshirt the L-Size sweatshirt was missing in the packet.
I received packet on 30th-Nov-2024...

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Ordered bag thru myntra. Recvd it on 10th nov. Requested retun request on the same day as there wasn't any tag, brand name or price tag. They accepted the request n the person came to collect the bag on the 11th of Nov at 7.35 pm when I was nt at home n my minor son was there. The pick up guy rejected the product saying that it's a different product though it's the same product n also approved. After that it shows the pick up is on hold....

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I placed an order on myntra for the dress
The dress got delivered to me of anther brad and I wanted to return the product as I did not like the quality of the product
Upon requesting for return the pickup agent cam and refused to pickup the dress
I called myntra cxservice they said thati have to cancel the request and raise another request
I did as said, again the pickup agent came and did not pick up my dressbr...

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Address: Bangalore

I ordered Red Chief shoes worth ₹2000 on Myntra, but to my shock, received a cheap shoe valued at ₹400. Despite providing clear evidence of fraudulent delivery, my return request was cancelled .
My order id#Order ID # 1281231 [protected].

Thousands of customers raised complaints but still this fraud company operating smootthly and shamelessly in India. This can only happen in India....

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Address: lovely proffessional university BH1 Delhi GT road

My family got an unknown order of order id MYEP[protected] Do check and revert back the sender of the product....

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