Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
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COMPLAINTS Customer Care

Vector E Commerce Pvt. Ltd.

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bangalore Urban District
India - 560068

Customer Care Phone Numbers and Contacts


Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am related photos (549)

Complaints with pictures are more trusted and informative    View all Complaints & Reviews

Sort by: — not refunding my money cheaters

 Vishal Pandey39 on Jan 21, 2018
I order from one shirt of rs, 944/- he send me t-shirt of rs, 544/- after that i return that product and order same shirt & one more shirt total amount 2350/- he send again wrong item pant only one pic then i ask for return again he asking for two pic now how can we give two pic when i got only one pic, myntra company totally cheater online side, i want my money back please help me to back my money for [protected]...
Complaint comments  Read comments Complaint category Online Shopping — product cancelled twice

 Harshavardhan Salve on Jan 21, 2018

I have order product in offer time but they cancelled the order and refund the money, and again selling same product with higher price.
If myntra not able to sell the produce on given offrer then they have to stop making such offers/discounts, they making people fool. Aslo they negative inpact about there trust availability offers and customer satisfaction.
If they not able to provide the product then they have to compensate it. And the products is available then they have to deliver the product on given commitment.

Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — refund my money back

 tanmayees on Jan 20, 2018
Dear team,

Yesterday i have received from this no:[protected] (Myntra), they told me you are selecting our lucky drawer customer against your order made on 28th oct 2017, and they also verify my address. After that they told me to purchase rs.4000 for calming ur prizes. After 1st transcation they told me you won rs.75000, but you have to pay gst 10% so we have deducted rs.8000 from your account and rs.500 we refund to you. Then he told me as per myntra policy we have to deducted rs.5000 from your account.
Total amount deducted from my account is rs.17311. Now they don't give...
Complaint comments  Read comments Complaint category Other — refund of my order not processed [Resolved]

 Anushruti Sharma on Jan 20, 2018
I returned the order on 12 january. Its status was picked up and after 2 days it changed to return received. And once the return is received the refund is initiated. But these people are not inititating my refund. I called them multiple times, tweeted them but they have just one answer it has not yet been received at the warehouse. I ask why are they lying? If it has not been received why would my status have been updated from picked up to received?

I need my refund asap. I need a compensation from such fraud companies.. They have really poor customer service....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — cheating and refunding my money

 Vishal Pandey39 on Jan 20, 2018
This complaint against, first he delivered wrong product then i returned the product that time i order for men black & navy blue regular fit checked reversible casual shirt size: 40, and company send small size t-shirt, after that i return and order same shirt and one more shirt men green & khaki slim fit brushed checks casual shirt size : 40 and then send me one single packet of 01 pic trouser, after that i again request to refund my money in my bank account, they asking for two product now how can i return 02 pics when i got only 01 pic, this is clearly cheating with costumer,...
Complaint comments  Read comments Complaint category Online Shopping — online game and their prize issue

 priti dangwal on Jan 20, 2018
Sir mera naam priti hai me delhi me rehti hu mene nov 2016 me myntra memory game play kiya tha aur mera score 1 crore se upper tha aur jab mene mene is game ke result ke bare me costomer care me bat ki to wo aisa koi bhi game nahi hai aisa bol rahe hai oehle company ne apni is game k through publicity karvai aur ab prize dene se mana kar rahe hai aur ye bol rahe hai aisa koi game tha hi nahi ap plz company k agaist strict action lijiye aur mera is matter ko solve kijiye company ne mere sath bohot badi cheating ki hai sir mene apko isse related proof send kar diye hai ap plz company ke against scrict...
Complaint comments  Read comments Complaint category Online Games — 2 days I waiting but nobody came to pick up

 dharshaw on Jan 19, 2018
Hi, your item red chief men black & grey colourblocked derby casual shoes (Return no. :[protected] is expected to be picked up today by our associate pukar singh 2 (Ph no. : [protected]). Please keep it ready in an unsealed packet. 2 day i waiting but nobody comes to pickup the product i send massage social media and myntra team replay waiting dey end and today 19/01/2018 i wetting full day last time team myntra tell me pickup failed what is this today 19/01/2018 my full day west still nobody come to pickup...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — t shirt

 Pc1234 on Jan 19, 2018
Sir i have put my return request 2 weeks before and i have received two mails for the confirmation of about return that one is going to pick up the item on 16 and 17 jan 2018. But till now no one has came. And your respective associates are not interested to talk either. This is not acceptable from such a reputed company.
Kindly make my return as quick as possible. I have been facing the troubles for the past 1 week and no one from your company is able to atleast ready to listen me.
Given below are the required details.

Return number:[protected]

Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — supplied non working bluetooth on Jan 19, 2018
Please immediately arrange to pickup the nonworking product supplied by you
And arrange for refund
Arun khatwani
Mail sent
From: khatwani fateh
To: myntra support - do not reply mail
Date: tue, jan 9, 2018 at 12:21 pm
Subject: re: return due to not working[protected]
Complaint comments  Read comments Complaint category Electronics & Appliances — products not received yet

 Appaji Pagoti on Jan 19, 2018
I have booked two shoes, one is men navy & brown colour & another one is blur sneakers o 6th jan 2018.
The actual delivery date is 13th jan. It is showing by 12th it is received to kukatpally myntra. But still there is no updates
I have raised complaints nearly 4 times but not received the product till now.
I have worst experience with this. Please resolve my issue.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — myntra app game result and prizes money

 priti dangwal on Jan 19, 2018
Sir my name is priti i am resident of delhi, i played a game that game name is "memory game" this game is organised by myntra app on november 2016. I won won this game by more then 1 crore points, myntra customer care informed that they give result by march 2017, in last company postpone the result again and again, now myntra company says that there is no game in name of "memory game".
Myntra app raise their marketing through this game now they want to escape to give price money....
Complaint comments  Read comments Complaint category Online Games — received a defective product (fountain)

 Velenscia on Jan 19, 2018
I ordered for a mini fountain from myntra but i got a defective product. There is water leakage through the battery socket. So i placed an exchange request, the delivery person who came with the exchanged product said he needs some approval before exchanging so returned without exchanging the defective product. Now when i called cust care they are refusing to exchange saying the product was shipped after quality check, not sure what kind of quality check you guys do... How can a fountain have water leakage that too from the battery socket, i want the product to be exchanged or my money refunded....
Complaint comments  Read comments Complaint category Other — order received is not what I ordered and also not returning since last seven days.

 Chiraag_ on Jan 19, 2018
Order id[protected]-2584103
Ordered three products in this order id.
1 blue chinos, 1 watch, and 1 jeans. A cod order.
Now, first of all i have received a jeans a cod amount of 870 something. I paid and received the product.
The jeans which i received was not i have ordered. Now while placing return request asking for confirming your order delivery. Hence, it shows that you barcode is incorrect. Which starts from 100.
Now, the barcode i received is a changed one because the product is also change. And there in the app showing the order is not delivered...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — substandard quality

 Pratheek Suryadev on Jan 18, 2018
I ordered UCB shoes around 2 months ago and have been wearing it everyday. But since day one, the shoes have only been breaking and tearing apart. I stitched it twice but now it has started to come apart again. I wish to show you the shoes but I can't seem to find a single email I'd where in an send the attachments. Is this authentic or some cheap quality ### with the tag? Should this be a warning for me to not shop from you again? Please note I haven't worn it in any harsh weather conditions or for any outdoor activities. My email is
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — order no: 1067705-8311661-3334403

 Sanjay Gaikwad ........ on Jan 18, 2018
Dear sir,

I have ordered men black & navy blue regular fit checked reversible casual shirt on 01 jan 2018 order no:[protected]-5872303 but received different product after that we returned the product and received rs 944.37 in our myntra account after that we placed next order same shirt and men green & khaki slim fit brushed checks casual shirt placed on: 13 jan 2018 order no:[protected]-3334403 and total amount rs 2350.12 then received another different product and we pay rs 1405 in cash after that we open the packet and we received in this package only one product and...
Complaint comments  Read comments Complaint category Online Shopping — refund has not been given against the return of a product

 anubhaverma on Jan 18, 2018
I had bought an aldo pink handbag from myntra on 1st january 2018 and received it on 4th january 2018 but did not like it and had returned the bag on 5th january 2018. According to myntra they had initiated arefund of rs. 3, 881.64 which should have been credited in my bank on or before 15th january 2018 but till date i have not received the refund in my bank account.
The myntra people have also given me a reference number for the same but my bank is saying that the account has not been settled till date and its not reflecting in my bank statement also.
This is my worst experience...
Complaint comments  Read comments [1]Complaint category Online Shopping — return of the product

 Jagmeet johal on Jan 18, 2018
I raised a return request. I have been chasing this company from past 20 days to pick the stuff to be returned and specifically mentioned them on weekdays nobody will be available to handover the product. My money is stuck with them. Nobody from there so called customer care center ready to resolve. The most pathetic experience i ever had with a online site. I am surprised the parent co. Flipkart has flawless shopping experience for customers and on the other hand they own this kind of portal too....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — charging gst over and above mrp ; retain customer money and force customer to buy product

 Shruti Bhayani on Jan 18, 2018
I did shopping in the month of december from myntra, returned some of the product, which are of very poor quality, wrong product received, specification of product were different on website vs actual.

When i returned the product they provided credit to myntra credit saying its quickest but not specifying that later you cannot withdraw money in bank account. Now once they already credited the amount to myntra credit they mentioned their that money cannot be transferred you have to buy product to utilize the money which is fraud. They should have mentioned that information at the time...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — delay in delivery of my ordered stuff

 Rohitrwal on Jan 17, 2018
Dear sir/madam
I have been such a frequent buyer of yours and it is absolutely dissatisfying that many of my products are delayed at your end.
The last order no[protected]-8530501 was purchased by me on 22 dec which is yet not delivered.
There is no point of ordering when it takes a month to get it delivered.
Kindly cancel my order and refund asap...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — delay in return pick up

 prerna avijit singh on Jan 17, 2018
Complaint #[protected]

I have placed return request for 7 items which was supposed to get picked up on 16th jan, 2018.I also received message dated 16th jan, 2018 stating that the item will be picked up by an agent named Mohammed kaleem(phone number-[protected]), but no body turned up and also i did not receive any update on the same.I called the customer support, they mentioned that the delivery agent's bike broke down so he didn't turn up.They assured me that somebody will definitely pick the items on 17th jan, 2018.I received message from Myntra in morning that today the itemss...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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