Myntra.com Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
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1273
COMPLAINTS

Myntra.com Customer Care

Vector E Commerce Pvt. Ltd.

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Address
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India - 560068

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
3%
Complaints
1273
Pending
1
Resolved
35
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Myntra.com related photos (351)

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Myntra.com Customer Care related pictures (351)

Myntra.com Complaints & Reviews

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Myntra.com — Account suspended

 Love 123 on Mar 25, 2017
Myntra has recently suspended my account I m using from past 2 yrs without any reason.. I have called myntra few times in past couple of days however they are still working.. I have few items in my orders that needs to be return before 30 days period ends but I have no clue how to proceed it.

This is a fraud and someone has to take serious action against myntra for this.

registered account- loveaggarwal18@yahoo.com...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Myntra is not refunding my money

 Pratish123 on Mar 24, 2017
Order no- 1038842-9531975-8461001
Return no- 21954680
It's been almost 17 days since my product is picked up by Myntra and my refund is still not credited into my bank account. Whenever I called cs they said I should check with the bank, about the money. They had also given me transaction number saying that money is paid from their end and I have to go to bank. This absolutely ridiculous Myntra....
Complaint comments  Read comments Complaint category Banks

Myntra.com — Quality issue

 RBhugra on Mar 22, 2017
Ordered 2 pair of reebok shoes, same model, and after 3 days of wearing them, the net threads started to tear apart.It was worn by my dad and the other by my brother and both of them countered the same problem.
Ordered on 2nd Jan, 17
Complaint on 26th Jan, 17
Reached out to Myntra support but they declined to return as it was not the manufacturing defect.
Are they selling fake products?
The both pair were of around 6000 INR....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — Product not received

 srishti chaturvedi on Mar 22, 2017
Sir/ mam
i had ordered the items from myntra on 28th january 2017 the "order number 1037488 - 2436549 - 1810701" "item code - 1430924" i. e. Only women navy blue super skinny fit mid rise clean look jeans - Rs and "item code - 1661882 " i.e. Love Generation women black solid cuffed trousers" total amount - "Rs 1950.33" the items suppose to be delivered by 14 february but still i didn't get the product. i never get the product but in order status its showing that the product has been delived on 21st march.i had emailed myntra customer service many times regarding this and asked them to refund...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Product return - queued

 suchitrasuchi on Mar 21, 2017
I have requested for a product return on 6 march 2017.and still it is queued...today 15 days are over...myntra claims for 7 days pickup. . but still no pickup arranged...i have a doubt wether the product will be picked up or not...request for return is still pending...it is very unsatisfactory... Should i eait for 15 days more to lapse 30 day return policy.....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Short shipment of shoes

 vikram Audipudi on Mar 21, 2017
We ordered two pairs of shoes on myntra on the 20th of Feb 2017 and when we got the delivery of the product on the 1st of march 2017. When we opened the parcel we found that only one pair got delivered instead of the ordered 2 pairs. Intially when we complained to the myntra team via the phone we were told that both the shoes were shipped in a single box but on rechecking we relilised that there is only one pair. Again when we called the myntra team we were told there were two boxes shipped in a single polythene bag and this is not true as the polythene bag could barely hold one shoe box. I have...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Defective product delivered and refusal to return

 Ganeshan Venkatesan on Mar 20, 2017
This e-mail is regarding the product 'Sudarshan Silks Orange & Green Checked Traditional Saree' pertaining to the order number 1041027-0410838-7435703.

The product was delivered in defective condition there is a small tear on the saree but Myntra refuses to accept and provide return

As a regular customer of Myntra this is disappointing especially because no one has come to ask for photos or checked this in detail...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Return of shirts [Resolved]

 Naveen1307 on Mar 20, 2017
I have returned two tshirts because those were not fit to me and pickman pick them on 3rd march 17 but myntra rejected my return saying i have returned wrong product.i have given right product to pickman but they have done some kind of mistake at their end and thats why my refund is pending. My return no is 21821012 &21821058.i am calling myntra custome care from last two weeks but getting no response from them.please help me...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Order picked but refund declined

 Shubham Ashok on Mar 20, 2017
I ordered a pink saree from mynta "Order No: 1039716-0614707-8411503 "which I found was not as it looked on net.So, I appeale to return "Return No: 21932286
Placed on Friday, March 3, 2017 "and order was picked on 4/3/2017. But refund was not genrated rather a message came that your return request was declined(no reason was provided). I am left only with the return slip whose photo I've uploaded.Since then I've been continuously sending mails to the site but everytime they ask for a long gap of time. The have breached my faith. What shall I do now?...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Defective product received and return request denied [Resolved]

 Mukund Khandelwal on Mar 18, 2017
My myntra Order No is 1039805-8542045-6270901 which was Placed on Friday, February 24, 2017 and contained multiple items. One of them was a polo t shirt from Jack & Jones. When i opened it there was a hole on the backside of the t-shirt. I submitted the return request in the category of defective product received along with the detailed issue.Two days later pickup agent came, being a genuine customer i myself showed him that this is the cut due to which i'm returning this product. He was completely unaware of that. He said that he didn't knew that the return request of the product was for the defective...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — I didn't get my refund after cancelling the order

 Aditya Koundal on Mar 18, 2017
My name is aditya koundal i have placed an order of rs.2721.26 on 2/03/2017 order no. Is 1040352-7625015-3987903 then i cancelled it on same day but i did not get my refund. I kept on mailing and calling them but they keep on delaying the refund. They asked for my bank statement which i readily gave but still no refund received. Every time i approach customer service, a new person is there to acknowledge my refund problem who is unaware about the case and i've to explain him first and then the person says you'll receive your refund by the end of the day. But these days have passed but i've not received...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Damaged night suit received and decline of return (order no.1040075-3857473-7824701)

 Hardeep Sehgal on Mar 17, 2017
I have two complaints related to my order no.1040075-3857473-7824701.

1. Myntra.com sent a defected night suit (Claura-yellow floral print night suit) and declined to return the item. (Return no. 21935270)

2. I had returned the night suit (Claura - biege & red printed nightsuit) but myntra.com did not refunded the money (Even after 12 days). (Return no. 21935224)

I received my ordered products (3 night suits) on 2 march (Evening). Out of three night suits it was found that one night suit is defected and another is not fit. I created the return of these...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Myntra website does not open fully on my desktop

 Subhashree Acharya on Mar 16, 2017
Though myntra website opens on my desktop, but cannot see all the product of my chosen category.only first row of the product list displays in the computer, but the rest parts are invisible.i have tired a lot but all items of any chosen category does not displayed.Specially the clothing section .Please shot out the problem or suggest any method to see all the listed items of any category ....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Return Order Refund amount is not received even after 4 months.

 AnkuTarika on Mar 15, 2017
I returned the Puma Shoe on 5th-Dec-16 as its seems duplicate/copied Puma product even not in original box and Tags.
Myntra by mistake transferred the refund amount into HSBC debit card number instead of My HSBC account number. I raised the complaint on Myntra CC on
14th-Dec-16 with all info and account detail again on mail after confirmation from HSBC side.

I raised the complaint on mail and call with CC so many times.
[Total Mail Conversation : 39]
I shared the HSBC bank confirmation (amount not debit into your account or debit card) from Myntra through...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — Daniel klein watch return order not picked up.

 KasiViswanathan meiyappan on Mar 14, 2017
I placed for a return of daniel klien watch on 8th of march and my return order no was 22054856 and till today the e kart wisher didn't turn up to collect my product but he has updated that attempt to delivery was made. Finally after giving many complaints and fights with myntra customer care today i am getting a message that my return order request has been cancelled because the delivery guy has updated that i am interested in having the product, which is completely a false and fake information. If i call customer care today they are telling they will take a request and collect the product with...
Complaint comments  Read comments [1]Complaint category Online Shopping

Myntra.com — Refund not received even after 2 months

 Athiyak on Mar 11, 2017
Return IDs: 20586309 and 20267491 I've not received refund for these 2 orders even after requesting for 2 months. I kept on mailing and calling them but they keep on delaying the refund . They asked then for my bank statement which I readily gave but still no refund received . Every time I approach customer service, a new person is there to acknowledge my refund problem who is unaware about the case and I've to explain him first and then the person says you'll receive your refund by the end of the day. But these days have passed but I've not received my refund till now. I've to keep begging to them...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Not refunding my money

 Susmita1330 on Mar 11, 2017
I had made two purchases via online transaction. Which were of Rs. 477.38/- and Rs. 606/-. Later, I cancled the transaction. On 23rd of February, the online shopping company said that it has generated my refund which will be credited to my account in 7-10 days. And I waited for 10 days. But the refunds were not credited. Then on 9th of March, I called on the customer care number of Myntra.com, that is +91 8043541999, but all they said that they wanted mini statement to check if the money has really not been credited. I sent the scanned copy of my account's mini statement. It was a solid proof that...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Regarding my refund issue

 Dharmisha Mistry on Mar 10, 2017
I had returned one product a month back and i have been following up since 23rd Feb. I have returned the product but have not received money back in my account. Myntra people are just sending casual emails and casual answers about the refund and promising the time which they never followed.

It is just a matter of Rs. 800 and it does not take 20 days to figure out why i have not received refund and if done than ARN number.

They are not able to provide me ARN number nor any proper information even after 20 days. Customer team, manager everyone has casual replies but...
Complaint comments  Read comments Complaint category Products & Services

Myntra.com — Refund against UPI

 Hsinghrhce on Mar 8, 2017
Hi This is regarding my Incident number Incident: 170220-038305
I didn't get a solution even after of 15 days. My Bank confirmed so many time that amount has been credited to Myntra VPA address via UPI payment method. but you still not able to find the transaction details, This is real lost my trust in myntra. Very unhelpful support from myntra.

now i am really worried and upset from the response from Myntra. 2 weeks over and I didn't get any response. Where is my money. My Bank already confirmed that amount has been credited to Myntra. Please ask your finance department not...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Deleting everyday my delivery

 MonikaWasnikar on Mar 8, 2017
I have requested for exchange of my dress.The message came that it will be delivered within a week.even the messeges are coming that the product will be delivered today but they dont come.And at the end of the day messeges came that unsuccessful delivery.since last three days i am facing this problem.Please solve my problem ASAP otherwise please dont appoint this kind of employees.irritated i am becuse of your service....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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