Myntra.com Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
2562
COMPLAINTS

Myntra.com Customer Care

Vector E Commerce Pvt. Ltd.

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Address
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India - 560068

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
569
down
341

Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
3%
Complaints
2562
Pending
0
Resolved
87
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Myntra.com Complaints & Reviews

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Myntra.com — product delivery asap

 Shweta Bhosale on Nov 15, 2018
Hello Team Myntra,

Please be informed that i have placed the order for three products, Order NO : [protected][protected]

[01] Roadster Men Navy & Olive Green Regular shirt,

[02]Arrow Men Pink Slim Fit Checked Formal Shirt,

[03]Bella Moda Girls Blue& Pink Floral Print Fit & Flare Dress and as per the update given by one of your myntra champion i should have received it by 7 th nov'2018, but still i haven’t received the orders which i have placed.

Hence, it would be great help if you update on my order asap and deliever...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — delivery personal not delivering items.

 manuchirattolil on Nov 15, 2018
Delivery personal always ask me to come and get items where he is standing. Mynthra delivery boy is always present at a location about 8 km from my address. He don't delivery items at the address and ask me to come where he is presently standing. This is second time he asked me to go 8 km from my address. I have been complained to mynthra but poor response. When I questioned him, he told me that I cant collect it from office, if I wont collect it within 2 hours the items will send to source....
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — I return my product but I haven't got my refund yet.

 Bishal Hajong on Nov 14, 2018
I returned my two product which were Here&Now Men Black Regular fit faded casual denim shirt Priced Rs.565.95 and Ether women blue skinny fit mid-rise clean look jeans Priced Rs.872.88, order number[protected]-2979103, which I returned on 9th October 2018 and they received on 16th October 2018, and told me that I will get my refund after 7/10 days but today is 14th November 2018, and I haven't got my refund yet, when i call them they told me to send my bank statement and after sending my bank statement also my issue was not solved. I call them 10-12 times but then also I haven't got my refund,...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — return not accepting

 de99manu on Nov 13, 2018
Two days ago i received a product and now i want to return it but the return button is not accepting my return request. It's return validity is for one month. Please look into the matter as soon as possible. The return button is not taking the return request as after clicking on return the page is getting refreshed to the same page only instead of not to return request successful....
Complaint comments  Read comments Complaint category Products & Services

Myntra.com — product not shipped on time

 vvipull on Nov 12, 2018
I have ordered 4 products from myntra and promised me to be delivered on 12 nov but there is no contact i have my plans to leave for vacations with my family and friends but myntra spoiled everything by not shipping the products on time. I will not use myntra again and uninstalled the application. Just because of not taking care of shipment process i have to go local shopping.

Never depend on myntra and there bad customer service.

Vipul chaudhary
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — regarding amount refund

 Neha bandhani on Nov 12, 2018
I had returned a parcel on 26/10/18, containing a pullover and payment mode was debit card. It was mentioned that amount will be refunded within 7-10 days after date of picking up but even after so many days, my amount has not been refunded yet. I am providing some important details regarding that parcel:
Placed on: 25 oct 2018
Order no:[protected]-2867701
Item description - roadster men grey self-design pullover
Size: l | qty: 1
628.95

Return picked up/received
Please note: your return has been picked up/received successfully. Please...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — cash debited order didn't get placed [Resolved]

 VijaySanthosh on Nov 11, 2018
I placed an order on 7th nov on myntra of inr 2191, amount deducted from my indian bank account but myntra claims that they did not receive even though my transaction details show the transaction was successful. But they are not accepting that amount is transferred and continuously asking me to contact my bank. What is going on. I want my money back. (Contact no : [protected])...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — delay of delivery and no response from customer care

 Deb_neeraj on Nov 11, 2018
I made an order (Order no.[protected]-3270701) on myntra on 29.10.2018 in the name of neeraj through net banking.
When i ordered it they promised me on the app to deliver it by 7.11.2018. However till 9.11.2018 the delivery was not made so i called the customer care and they told me wait till next 48 hours. I did wait for next 48hrs. Again on 11.11.2018 there was no delivery i had to call the customer service again thry told me to wait another 24 hours for the delivery. I have been continuously asking to cancel the order and refund my money back but they are declinng it was...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — myntra customer executives are very bad in service and they laugh on hearing your complaint

 Ankita Amrendra on Nov 10, 2018
I have talked to myntra executives regarding the return of my w green white plazzo. Nobody is attending the service properly and they are very poor in behaviour. Two of them were laughing on hearing my complaint. Very poor customer service. They have not even worked to resolve my complaint. Every time they say we have registered your complaint kindly contact after 48 hrs. This 48 hr will never end as they are registering a new complaint every time.....
Complaint comments  Read comments Complaint category Products & Services

Myntra.com — myntra is not taking back the product, every time the courier boy comes and, says the serial number is not matching providing very bad service

 Ankita Amrendra on Nov 10, 2018
I ordered a green white plazzo from myntra. I received the product along with two other products from myntra. All the product were very old looking so i decided to return them. The green white plazzo even had stitching defects.
First they sent an old product
Then when the courier boy came for pickup he picked up only the two except the green white plazzo saying that he does not have the return request for that.
Third.. When after two days a courier boy came for pickup he refused the package saying that the serial number is not matching. All the stickers and tags are intact....
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — w green white palazzo

 ankita1949 on Nov 10, 2018
I ordered a green white plazzo from myntra. I received the product along with two other products from myntra. All the product were very old looking so i decided to return them. The green white plazzo even had stitching defects.
First they sent an old product
Then when the courier boy came for pickup he picked up only the two except the green white plazzo saying that he does not have that return request.
Third.. When after two days a courier boy came for pickup he refused the package saying that the serial number is not matching. All the stickers and tags are intact.
I...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — delivery executive misbehaved

 Gazala Mansoori on Nov 9, 2018
Delivery executive misbehaved. When i said to him its try n buy order wait for sometime he inapprpriately snached the product from my hand. My hand got hurt. And he ran away saying harsh language n bad words. I am absolutely disappointed from myntra. I didnt expect such kind f things coming frm such reputated cmpny. I want you to take strict action against such delivery boy. His name nda-mohammad rafique 3. His mobile number : [protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — worst experience talking to myntra executive. worst customer service!!!

 violet kiks on Nov 9, 2018
I placed an order on 29 october and i was supposed to get my package on 6th november and i even received message saying it was out for delivery but no attempts were made in real. I couldn't even reach the phone no. Of the deliver agent provided in the message. And the worst experience was when i talked with the myntra executive asking him to look in to my order status. I called from 7th nov till today nov 8th and they've only been giving me excuses saying there's "my voice is cracking, i can't hear your voice.", "there's technical problem call back later" etc etc... Not one time have they made effort...
Complaint comments  Read comments Complaint category Other

Myntra.com — complaints about product pickup - 4003239337, 4003239285, 4003239253, 4003239191, 4003239137

 Sweta Singh12 on Nov 9, 2018
I have placed return request for 05 nos. Of raymond curtains purchase from myntra.com on 01 nov.2018. Got message that return pickup will be done by 09 nov 2018 by courier partner delivery.
After so many follow-ups, pickup person of delivery said he will pick return on 5th nov 2018, but he didn't came to house i. E. Akhri varanasi - up to get the package. He asked us to come to his place and give package to him in - person. My father waited 3 hrs at his place to give that package but in last pickup person denied to take the package and he placed a return decline request.
Can myntra...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — wireless earphone

 Gagan _K_ on Nov 8, 2018
I have order a wireless earphone from Myntra website. When I have recieved the product there was nothing inside the box and the packing was done with tapes and Myntra packing box was also damaged very badly. I'm very disappointed with your services and I will never going to use this website anymore. I already raised the complaint on your customers service toll free number interaction is[protected] your executive told me to wait for 3 days so I will wait and if nothing will done by you guys then I'm going to take some serious action against your company. I want the new earphone ASAP, I don't neend...
Complaint comments  Read comments Complaint category Electronics & Appliances

Myntra.com — received 2go shorts in place of 2go track pants. (wrong product received)

 singh shivani on Nov 8, 2018
I have ordered the product 2GO Blue Track Pants (M) and placed the exchange for size (L). I have received the shorts in exchange product.
i am very old customer of myntra and placed order frequently. as myntra has very good exchange and refund policy i relied on it an have not checked the product as i was out of the town.
While contacting the myntra customer care i have not received any desirable solution and they disconnected the call.
I am very disappointed as i am not expecting this behavior from such a huge brand.
The product is no use for me. its a waste. i want...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — no one came to pick up return item and the request get declined

 vchandola on Nov 8, 2018
Hi, my return request is [protected].
I ordered a top that was too small to fit and therefore place a return request. I received a message saying it will be picked up but by eod i receive another message saying i have the rescheduled the request, although i wasn't even contacted.
This happened 4-5 times and finally the return request got declined from your end. I called the agent many times, he picked up only once saying he'll come and pick it up tomorrow but never came.
This is a very bad customer service, i had to place another return request, let's see if anyone comes to...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — returned the purchased item but no refund

 Karishma Jadhav on Nov 8, 2018
I had placed an order on 27th oct for three sarees for which i had to return two of them. I had requested the return of the sarees one from my office address (By mistake) and another one from my home. As it was a weekend and the office was closed and so i wanted my goods to be taken from home address. Firstly the number which is mentioned in the delivery message or any communication message from myntra has a number of their ex-employee. So the order was taken by the delivery boy on 2nd of nov from home. Since i had to return both the sarees and the pick up was for only one. I gave both the sarees...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — not picking up the product to be returned and denying refund

 Rajivyadu on Nov 6, 2018
I registered a return with you as the wrongn shirt i purchased was small in size. I prepared the product for the pick up but nobody attempted the same. Now i got a message from you that my return request is cancelled without my permission. I contacted your customer care many times but of no use. The courier ecom express man informed me that they wont pick up the product as they are busy. So please resolve my complaint at the earliest and refund my cash.
My ph. No. [protected]
Email: nairvijar@gmail.com...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — empty box received yesterday

 sanyash on Nov 6, 2018
I have ordered lovable pack of 3 full-coverage t-shirt bras on 5/11/2018.in pack of 3 items, received 1 empty box with no item inside. Also packed items is not in proper condition. All 3 boxes are opened.

Raised an incident for the same with myntra support. Incident reference number is[protected] but no update yet. Please check this as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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