Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
COMPLAINTS Customer Care

Vector E Commerce Pvt. Ltd.

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bangalore Urban District
India - 560068

Customer Care Phone Numbers and Contacts


Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am Complaints & Reviews

Sort by: — defective shoes delivered and not accepted as return

 rajat mehla on Aug 15, 2017
I ordered a pair of shoes from Myntra, which were defective. So after raising a return request, they provided me another pair of shoes in exchange for the defective pair.

The new pair looked good when I opened the box, but as soon as I tried the shoes and tied the laces, Black rubber part holding the lace snapped from one of the shoes.

I raised a return request again, but they are not accepting the return stating that they(Myntra) shipped the product after stringent quality check.

I have had more than 6 phone conversations, and a lot of email conversation...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — return done but refund not received

 preejain on Aug 15, 2017
I ordered a forever 21 black solid v-neck t shirt (Code:1621875) on july 29, 2017 paid for through cash on delivery.

Order no. 1053230-0116394-3499901

I created a return request for the same on july 31st after receiving the delivery of the product. The concerned person who picked up the product, did not give me any slip/acknowledgement for the successful pickup even after i demanded it from him.
However, i received a message from myntra that the product has been successfully returned and that the payment will be refunded in a few days.

Now after...
Complaint comments  Read comments Complaint category Online Shopping — I am complaining about return

 venkatkiran229 on Aug 14, 2017
Ordered a jogger in Myntra on 30th July. It was delivered on 4th August. It was small in size. I kept a return request on the same day of delivery. Two times I got message like your pick up delivery will be there today messages to me. But no associates dint called me. And I tried several times but there is no response by them. I think Myntra is cheating the customer by keeping a return process like this. This the second problem to me by Myntra....
Complaint comments  Read comments Complaint category Products & Services — refused to accept my return, product, exploited me wasted my time.

 Rimpz on Aug 13, 2017
Firstly they are not selling original product, when i returned the product, they picked my product even after 3 days of their specified time... And then after a month that too by making so many calls they said that product failed quality check and it was used... Someone please tell them how a used product can have all tags labels everything intact, even their customer care executive accepted that all the tags were on place... Total exploitation...!!!...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — regarding return cash in my bank account

 nidhisha rk18 on Aug 13, 2017
I had ordered 2 items from this site. One blue top from mast and harbour around 293 (Return numb : 203503605) and the other one from dressberry women black shoe which costed 884 (Return numb : 203503555) these items have been picked successfully but there's not result of the return cash in my bank account. Please help me out and put the cash back in my account. It's been...
Complaint comments  Read comments [2]Complaint category Banks — not received my refund amount

 Dharsh ArYa on Aug 12, 2017
To whom so ever is it cincerned I would like to complain about the refund by myntra.
I have not received my refund even after 12 working days.
I had cancelled my order on 30th of july only. And I hope myntra is not a cheat.

I must have refund if rupees 3, 128. 64
On my order number 1053269-2862949-2466703.
Refund on wildcraft rucksack of rupees 2, 303 and puma bagpack of rupees 825

Total of 3, 128 rupees

Please comply with this request and help me with the same....
Complaint comments  Read comments Complaint category Credit Cards — product didn't received still got msg saying product delivered

 manasi g on Aug 12, 2017
I ordered huetrap orange printed round tshirt on 31july2017. Order Number: 1053374-7208142-1878003. Of rs.503.i didn't received order at all but delivery got resecudule 3times and got msg on 12.8.2017 that product delivered.i called delivery person alex his number is 9869584215 provided by you through mail and sms. He told me its wrong number. I really don't understand how to contact myntra. Ph is constantly busy.i asked for return policy there also i mentioned that i didn't receive product. I want my refund. Still i didn't got any reply from myntra....
Complaint comments  Read comments Complaint category Internet Services — got poor quality of shirt

 Archie12 on Aug 11, 2017
I ordered a white style benetton shirt order number1053562-1626011-7869901 and i got a poor quality of shirt which seemed like it was already used. I had requested the return request the day i received the shirt but when the pick up arrived to collect the shirt he said that the shirt is dirty. I said to him that i received the dirty shirt that is why i returning it but he denied to collect the shirt.
This type of mistake is not forgivable in which substandard quality of product is delivered to the consumers. If defected product are delivered then company should be ready to take the product...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — order return not picked yet and not received refund after requested 4 times

 dil_60001 on Aug 11, 2017
I requested for return of my orders 4 times and that fraud company named myntra didn't pick my return i am suffering from this problem since 11 july.. Every time they create a new order number after 4-5 days. And contionuosly playing gimmick with the customers, if the company capability to solve the problem then why these type of companies are running business continuously. They rejected my request of return by asking that address is invalid but at a time when they delivered this product to me then the same address seems to be valid for that fraud company.
My return order no.
1) 202637076
Complaint comments  Read comments Complaint category Online Shopping — made a return request on 4th august, but still no one came for pickup

 @appy on Aug 10, 2017
I made a return request on Aug 04 2017 and I got msg that they accepted my request and expect to pickup on or before 07 Aug. Return no. 203623830. The most trouble they create for me that they don't accept email directly now, in response they telling me to contact them directly from all through 'Contact us' but there are no option to e-mailing but a customer care number but also that is not toll free. I never experience such trouble with myntra before, really very disappointed....
Complaint comments  Read comments Complaint category Online Shopping — return products

 Nikit Aggarwal on Aug 8, 2017
Myntra i belived on you.. But what are you doing this now..? U can deliver the products on my address but at time of return the addres is out of service area.. Why? Why you deceive customers like this.. My expensive order which are useless for me.. What i do of it.. And my hardearned money? Who is responsible??? Ok let se what you do for solving it... Last hope...
Complaint comments  Read comments Complaint category Products & Services — money deducted for an order that is not placed

 Sidhu Siddhartha on Aug 8, 2017
I have ordered roadster pack of 2 slim fit v-neck t-shirts of rs. 549 and mast & harbour navy single-breasted casual blazer of rs.2449 from myntra yesterday. I've paid a total amount of rs.3026.27 on 08- aug-17 01:02 am through sbi net banking. The money was deducted but the order was not placed. Kindly consider my complaint.
Name: amuloju siddharth
Transaction ref no igabuchqc9.

I either want my ordered items placed or refund my cash as soon as possible.

Bank: state bank of india
Ifsc code: sbin0001980
Branch: app mills

Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — complaint about cash on delivery

 Shivkumar Kashinath Prince on Aug 6, 2017
I am a regular costumer of and i am from jamkhandi of bagalkot district karnataka why is not providing a cash on delivery (Cod) to our pin code 587301 we need cash on delivery (Cod) previously service was available but nowadays the service has been discontinued... Most of our people used to get purchased but now they are not though jabong flipkart shopclues and all are providing the same why not myntra whats it problem...
Complaint comments  Read comments [5]Complaint category Clothing, Shoes & Accessories — did not receive the order.

 PinkuuGoe on Aug 4, 2017
I placed an order with myntra on 30th july 2017. My order number is 1053310-3884986-1060903. It got dispatched on 1 august 2017 and 3rd august was the date for delivery however till today i have not received my order and customer care executives are not helping. Now today i received a message stating it will get delivered by 7th august. But i need this order before rakshabandhan. It is really important to me. I need this order as soon as possible. Please help me. It's really important for me to receive it before 7th august....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — product delayed nearly one month

 irshad786noor on Aug 3, 2017
I need compensation and refund
they firstly attend my call, it is not toll free number, reduces my mobile balance wno response, atleast message
myntra cheat.
Courier Name:EKart
Tracking No.:MYNP0004185291
they give a complaint no:170728004333
they told that within 3 days, it must resolve, after 1 weak i have not get a response from them.they donot attend calls now, they always tell customer care execute is busy, , also its not a toll free number, my balance reduced.SO I NEED COMPENSATION AND REFUND FOR THIS CHEATING...
Complaint comments  Read comments [2]Complaint category Online Shopping — item is not dispatched yet

 Khushboo Vishen on Aug 3, 2017
Hello sir/madam,

My name is khushboo vishen.
It is hereby to inform you that i placed a order july 28, 2017 at myntra, but it is not dispatched yet. It is not possible that it can be delivered on time. The expected delivery date is august 5, 2017.
I need the top before this rakshabandhan.
My order no. Is 1053061-5448668-3762503.

Please resolve my issue soon.

Thank you in advance....
Complaint comments  Read comments Complaint category Other — delivery of orders

 Sadie DSilva Shillong on Aug 3, 2017
Order no1053187-3509183-502501your delivery person gautam halder called up stating that he had a deliveryand i had requested him if it could be delivered later itn eh day or tomorrow as i was not available at my residential address as i was in officed/ i had got a message from myntra stating it would be delivered during the day no time was given and the said person was extremely rude stating that if i did not take the package now it would go back. That is not expected when we people do alot of online purchase through myntra. I had requested him to come at a timing convenient to me or even call me...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — not received my product placed on 17th july

 HimaniM on Aug 3, 2017
Am registering here against myntra for the following issue:
Have placed a shirt from myntra app on 17th july and returned it back due to some quality issue in the same condition as received. But myntra declined my return saying it don't have the price tag. Although i provided it with price tag. Seems lost by someone who took the return. I was also ok with it but till now i didn't received my shirt. Its been more than 1.5 months. Myntra declined to give my money back and not returning my shirt also. Have several times (7-8 times) called myntra regarding the same issue but issue still persist....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — annoying service at patna

 Medha Nanda on Aug 2, 2017
I am regular customer at your site.. My order no. Is 1053119-6563797-1496403. Delivery date is on 2 aug 2017.. Due to your management it was going to be predelivered. I was not available at correspondent address till yesterday so i tried to manage with your delivery boy today but he was so rude. This incident had been happened with me eralier too.. One of my parcel has been returned without informing me.. This was not expected from such a online shopping site brand.. I am totaly annoyed with your service at patna...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — unethical behavior

 supreet91 on Jul 30, 2017
I am a regular customer of myntra and I ordered supra men shoes white shoes with order no. 1050286-9783058-9677301 and the shoes were delivered on 07/07/17. After that I opened the box and found the material of the shoes was not good, I didnt even try the shoes and I decided to return them. Later I requested to return them with return no. 202797845 on 14/04/17. When their associate came to pick the product, he told me that it is not passed in quality check and my return request was declined. I tried to contact customer care three times from my registered mobile no. +919569300060 but they just sent...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

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