Myntra.com Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
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1374
COMPLAINTS

Myntra.com Customer Care

Vector E Commerce Pvt. Ltd.

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Address
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India - 560068

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
215
down
137

Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
3%
Complaints
1374
Pending
1
Resolved
46
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Myntra.com related photos (384)

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Myntra.com Complaints & Reviews

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Myntra.com — Natio Cosmetics

 Roshini Lobo on Jun 27, 2017
I ordered Natio Cosmetic from online store Myntra. Natio is manufactured in Australia and imported to India, but the product I received is MADE IN CHINA!!! Natio cosmetics are purely manufactured in Australia and not in China. I have paid around 2400 towards this China product. Kindly stop selling fake products online and do not cheat customer. Myntra is not ready to take back the product and refund the money back. I do not want to pay for MADE IN CHINA product. Kindly take back the product and return the money....
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Not getting delivery in time

 Priyanka Vipul Gupta on Jun 27, 2017
Hi
My Order No.:1049508-3106958-5538301
Order Placed:Friday, June 16, 2017 and the predicted delivery date was 21 June 2017 but not delivere yet. I am concern about my order .Hope will get delivery in time.Please call me immediately or mail me regarding the status of my order. I look forward to hearing from you.
Priyanka Gupta
Phone number 8146943087...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Order cancellation after getting a confirmation

 Sonam_03 on Jun 24, 2017
This is to inform you all that i have placed an order for about more than 20 products. I have placed my orders yesterday and today. After spending my entire day on shopping i have been informed that my orders are cancelled because of the payment issue. First they said they are some technical issues in placing the order then when i objected that i got a confirmation message and email they said it is because of the cod issue. Now when i am trying to place order either my best of my products are out of stock or the prices have been hiked. This is highly objectionable as it is purely wastage of my time....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Refund not completed

 saheermuhmd123 on Jun 24, 2017
I self shipped men color plus shirt to below address 13 days ago, this is the third time i register complaint against this issue no reply from myntra executives. Courier partner: india post (Ordinary post) unfortunately refund not happen please check the product in your ware house and refund immediately, its urgent. Other shopping sites like amazon are very fast refund policies, in this time no reply from myntra executives.
Addres: myntra warehouse (Mumbai), ksquare industrial park, warehouse-44, before padgha tollnaka, nashik mumbai high way, near pushkar mela hotel rahul narkhede padgha...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Not providing the required details

 Keshi03 on Jun 24, 2017
Recently purchased an item (Nike men blue shoes) from myntra online shopping. When i was asked for exchange the item, they asked for a price tag of the shoes which i didn't receive at all when i unbox the item for the first time. When i asked them to provide details (Some sort of proof from their side) of the presence of price tag on the shoes before they dispatch the item, they are not ready to disclose any information of that. Can you please help me in this...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Not happy with the Myntra Service - Need refund

 sandymc on Jun 24, 2017
Team,

I am a regular Customer of Myntra. I have been purchasing from Myntra website/app from the past 2 years.

In recent days, their services are not up to the mark. To be honest, they frustrate the customers through their never-ending e-mails. I am wondering" Is it Myntra's service?".

Actually, I placed an order of two products (Daniel Klein, Celio shirt and Moda Rapido Jeans- worth of rs.6, 500 ) on May 12th, 2017. The products got delivered in next two days. It was the purchase for my Birthday. I really loved the products and placed the order.
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — Order aoutomatically cancelled.

 farhansidat on Jun 24, 2017
I was order a cloths on 17-06-2017 jeans from myntra.com, eastimated delivery date was 23-06-2017

On delivery day at 6:11 pm i had revived message for order delay and it will be delivered by 27-06-2017. After that on 24-06-2017 at 2:01 am i had received a mail for your ordered cancelled.

I call at myntra help centre but i didn't got positive response....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Refund not received till now

 Nishtha511 on Jun 23, 2017
I purchased two products from myntra on the date 25th feb 2017 and i still haven't received my refund after many requests. They are always telling me to check with the bank but the bank said that the claim entered is successful by them and the merchant bank rejected it afterwards. After this the myntra is saying again an again same thing to me that is to check with he bank. I'm fed up and i need my issue to be resolved at the earliest....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Money not credited

 saheermuhmd123 on Jun 22, 2017
I self shipped men color plus shirt to below address 10 days ago, courier partner: india post (Ordinary post) unfortunately refund not happen please check the product in your ware house and refund immediately, its very urgent
Addres: myntra warehouse (Mumbai), ksquare industrial park, warehouse-44, before padgha tollnaka, nashik mumbai high way, near pushkar mela hotel rahul narkhede padgha bhiwandhi, mumbai-421101, maharashtra india
Order no : 1048710-4840302-6491201
Return no : 201420206
Name: saheer muhamed
Mobile no : 9946332124...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Product not even despatched

 Amar Nath Ahi on Jun 22, 2017
This is to bring to your notice that i ordered puma unisex blue and black colourblocked bagpack on 17-june-2017.
The expected dispatch date was 20th june 2017 and is to be delivered by 24th june 2017. The order is not yet assigned and i'm worried the order might not be delivered. Also there was some problem after i ordered the product, the delivery status was not updated for a day.
I'll be glad if you look forward to it.
The details are as follows:
Order no.:1049596-2039132-4454803
Order placed:saturday, june 17, 2017
Thank you....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Shipment not delivered

 Nirnai Rai on Jun 21, 2017
I ordered a trolley from myntra and yet after many days have still not delivered it. Order tracking is also not good as they do not even update the order information and very little idea given to the as about where the item has arrived. The courier sevice called me and said they would come to the address at the given time but they did not come and called the next day but still no reply. On the phone they assured that they were arriving but still have not come. Then i get a call from the company saying that the order has been cancelled. I ordered and waited for the the order but at the last moment...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — No refund on returns

 pooja@gupta on Jun 20, 2017
To whom so ever it may concern
My order (1047238-9355448-5500001) to myntra of 2 items, dated 21st may '17 delivered on 25th may '17 worth rs. 4090/- had been return on 26th may (200956481 & 200956451) with a commitment of refund of the amount due (Rs.4090/-) within 3-4 working days.
With a time period of over a month dated 20th june '17 as on today there has been no refund and no response to the complains filed to the company 'myntra'....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Worst quality t shirts

 Yelav on Jun 20, 2017
My bad experience with myntra happened in 23/5/2016, i ordered 4 roadster
T shirts of xl size, usually ill wash before using. I checked the measurement and it was ok, so i washed it. Sleeves of 3 tshirts got shrunk half after the first wash and the length got increased and loosen. Worst poor stupid quality products they are selling, i ordered through a employee who is my friend in myntra. I never ever buy from myntra and never recommend to any one. Even i contacted through myntra facebook page, but got reply of can't help. Only thing i can say is poor poor poor quality in myntra and cheaters!!!...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — I received duplicate/wrong product and request declined by myntra even after several complaints

 sonu38 on Jun 19, 2017
To whoever it may concern :

I ordered nike air max ld zero shoes from myntra on june 9

It was delivered to me on june 13

Order id is 1048903-6325523-1887503

I received the product but i created a return request on the same day because:
1 box was torn.
2 color of shoe was different.
3 product delivered to me was nike air max 2017 and not nike air max ld zero
4 bar code on product and box were different.

I sent the same mail to myntra
I even called their customer care, they said don't worry...
Complaint comments  Read comments Complaint category Online Shopping

Myntra.com — Size they are providing

 Azhar Pangarkar on Jun 15, 2017
I ordered a 46 size yet they sent 44 size and i returned it and yet again they have sent the same size what the hell is this service. And this is not the first time happening. This is the 3rd time happening. It is really irritating. We buy new clothes to go out.. But if they send such incorrect sizes then its a total waste of time. They should not upload the size if it is not available. Its been a week now that m exchanging and the seller brings the same size like seriously whats the use of exchanging then are we fools? What # service is this? Check the images i've ordered 46 and they have...
Complaint comments  Read comments [1]Complaint category Online Shopping

Myntra.com — Product not delivered yet

 ratandeepsingh8013 on Jun 15, 2017
Hi team,

I would like to share my recent experience with myntra. I had a word with your support team on 9th june regarding an issues where i wanted a soft copy of an invoice for the 2 orders (Order number-1048416-3820833-9647301 & 1048885-0033350-9106901) one of which of delivered and the other one which was placed recently.

1. Initially one of your agent (Anand kumar) sent me an email on (09/06/2017 05.05 pm) stating that both the invoices are attached.
2. Attachment from that email was missing so i ended up calling you guys again.
3. I had a word with...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Myntra.com — Refund of 1199 rs. Not done!

 Mritz03 on Jun 14, 2017
Myntra is a #. An onlne disease that should be shut down immediately. Called them so many times to say that refund has not reached my bank. Such arrogance as if their fathers run the # place. So many excuses and thinks they are god that they never make any mistakes and that the customers are slaves who work for them instead of they working for us. Please

Myntra keep the money as somebloody charity money. "bheek" for # like you. Shame to harass your customers!

One day you will shut down and i will rejoice!!!...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Myntra refund has not been credited [Resolved]

 Roopali yadav on Jun 12, 2017
To whomsoever it may concern
I had ordered 2 products from myntra through my debit card. And since it wasn't upto the mark i had returned those products 10 working days ago. Still refund has not been credited in my bank account, amount rs. 849.15 & rs. 551.77.
Kindly look into this matter i would be highly grateful.

Name - roopali yadav
Mob-9810894480
Orders :
Return number: 201138825
Refund amount: rs. 849.15

Return number: 201049381
Refund amount: rs. 551.77

Details are attached below...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Order not processed and my money sitting in the account for 4 days

 MayaRH on Jun 11, 2017
Highly frustrated with myntras customer service and unacceptable with your resolution process and tat you follow for your own fault. Best part is asking the customers to bear the brunt.

Placed an order 1048733-3826125-4084203 on 7th june and made an online payment of 2477.75 for 4 items. (Was a surprise birthday gift for my husband as he shops with myntra only..)

Received one item on 9th fri, and there was no notification or any updates on the other 3 items. I call up to track my order and agent informs technical glitch and order is on hold, and option given to me (Inspite...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Myntra.com — Unethical practices of replacing the original content in package.

 Ram ydv on Jun 10, 2017
I bought a shirt from myntra after trying i got to know that it was loose so i returned but when i called them for a refund they said the package i returned having other product, not the original one.

And they will ship it back. But after some day i got the package what they returned. But the product inside the package is not the same one which i shipped earlier.
They have replaced original item with other product.

I have a courier receipt of the package which i returned, in which it is clearly mentioned that the package weight is 405 gram while the package weight...
Complaint comments  Read comments [1]Complaint category Online Shopping

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