Customer Care
Vector E Commerce Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
COMPLAINTS Customer Care

Vector E Commerce Pvt. Ltd.

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bangalore Urban District
India - 560068

Customer Care Phone Numbers and Contacts


Additional info
Returns Processing Facility
Survey Numbers 231, 232 & 233, Soukya Road, Samethanahalli Village Anugondanahalli Hobli, Hoskote Taluk, Bengaluru 560067

Bengaluru Office
Myntra, Maruthi Chamber Annex Building, Rupena Agrahara, Hosur Road, Bengaluru 560068

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am related photos (465) Complaints & Reviews

Sort by: — courier boy rejecting my product

 Lovetinnu on Oct 23, 2017
I ordered a Harpa Black top from myntra. but I received a yellow colour top so I requested a return request to Myntra after after describing my problem they agreed and accepted my return request but the courier boy is not taking my product back. I raised 7 times return request company accepted the request but the courier refusing again and again.
Please help me out....
Complaint comments  Read comments Complaint category Online Shopping — spam marketing sms being sent

 manoj75 on Oct 23, 2017
I purchased something from Myntra and after that they have continuously been sending me unsolicited marketing SMSes. This is a crime as per TRAI rules.

I called their customer service and they told me how to opt out of these SMSes. I did that but yet continue to get their SMSes.

I request Myntra to please take me and others like me out of the SMSes.

And such companies who don't care for others should be given strict punishment....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — red anarkali dress

 Abrar540 on Oct 21, 2017
The so called 50%-90% discount facade played by myntra is just a facade and not at all no event a consumer get discounts thay huge. Every big discount they talk about is false and disappears as soon as you try to checkout and involves unethical marketing schemes and complex structures so that common people are fooled with 90%! Discount banners are given just 5% in actual saying that the product is already on 85% discount.
So all that heavy attractive discount of items is false and is twisted and presented like a honey trap to people making a fool out of them. It has become...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — product wrongly delivered

 Janhavi Vi on Oct 21, 2017
I had ordered t shirt

Order no.:1059743-7901650-5380801
Order placed:friday, october 13, 2017

And the product which was delivered to me was d indigo roadster jeans bar code no 100203865511

I also called their help line but was continuous trasnfered to difffrrent voice messages. On their app i requested them to exchange the product but their delivery boy refused to take the product as they were expexting t shirt and not jeans (Wrong product).

This is really very annoying and waste of time...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — product not delivered as payment is already made

 shobha.1992 on Oct 21, 2017
Dear / madam

I hereby shobha gupta filling a complaints against ; as i have already made a payment of rs - 3347 & rs-2896.26 for two product.

Product order no - 1058110/8131155/4997103
Product order no - 1058112/2577118/3016101

Order date -24/09/2017
Delivery date -13/10/2017

Status of delivery - not delivered (21/10/2017)

As i am following since 13th of oct 2017, they told everyday your product will be delivered in next working day but product is not delivered till now, its almost 26...
Complaint comments  Read comments [1]Complaint category Online Shopping — return process not solve and myntra system chuthiya jesi hai

 deep savaliya on Oct 21, 2017
I have no good word about myntra. Return process is already close after gst. But application threw you can create return id but not result for refund. Myntra system cancel your return id so not return your product. I suggestion for any customer to know about myntra service to do not buy myntra product because 149 delivary charges and product is not recevied your time. Why this charges costly? I recevied product of wrogn t shirt useful....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — return policy for dress

 Amit ambasta on Oct 18, 2017
I booked some dress material vide order id no 1057116-8317949-321301 and a return was requested on 02.oct 2017. but without initating the return the request was cancelled and I got msg that - Hi, your return request for Florence Red & Black Crepe Unstitched Dress Material (Return No. : 205685023) has been cancelled. For any related queries, please click here ( to reach us.
Again I request for return but till date no action has been taken by myntra....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — refunds

 Aakriti_aa on Oct 18, 2017
I have initiated for the refund of the products but still hasn't got spite of giving the right bank information again and again you people are not returning my money back. There are seven items for which i haven't got the refund. You people are eating your customers money. I have provided bank details again and again last one was provided on 6 oct and then again today i have to call up you people again....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — refund not reflecting in bank account

 anooshetty on Oct 18, 2017
I have created an order in myntra website on laced on sunday, october 1, 2017 / rs. 1, 993.94 / 2 items. I did not like the stuff so i had returned the product. I have not received the refund for order no: 1058680-4220576-3249503. Return ids are [return no: 205708284 and return no: 205708253]. May i know why is this happening. I have seen like many complaints related to the same issue, though this happened to me first time. Can you please take a look at it and help me by resolving the issue....
Complaint comments  Read comments Complaint category Online Shopping — false promises in delivery

 richas155 on Oct 18, 2017
I have ordered a saree for my mom for diwali on 11th of oct.

At the time of ordering the product delivery date was 18th-19th oct 2017.

Which was okay as diwali was on 19th, but the message came as delivery date on 22nd oct 2017.

Inspite of multiple follow ups it was being conveyed that it will be delivered on or before 19th till today 1. E 18th oct and then they made the sorry statement that it will not be delivered on 19th.

This has not only spoiled the mood of diwali but i feel fooled and felt should have not made payment by my credit...
Complaint comments  Read comments [3]Complaint category Online Shopping — I have received used product

 Arif kha on Oct 17, 2017
Mujhe used product mila hai mufti jeans jis ki me complaint de raha hu myntra company se me kaheta hu ke aap customer ko used product na de aur jo dikhaya jata hai aap ki site par wahi product de mene parcel jaise khola mujhe istemaal ki huyi mufti jeans mili hai mene daboot ke taur par is ki pics bhi li hai taake aap ko bhi pata chale yahi meri complaint hai....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — t shirt roadstar

 guptalmg on Oct 17, 2017
My name is sahil gupta from lumding, assam. I have purchased roadstar t shirt from on dated. 01-10-2017, whereas the product i recieved from this website, i am not satisfied with the quality of the product. The price that i paid for the product was rs. 751/-. I then placed refund request. My product was picked up and believe me i was only refunded with rs. 567/- only. The remaining amount was not paid to me. I tried to contact the customer care no of which is 80161561999, the response is "this no doesnot exist". I then tried to write an email, but again horrible website, there...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — different order delivered

 deepdixit on Oct 17, 2017
I am deep dixit, recently i ordered puma helium idp sandals worth rupees 1400 and i received some puma slippers of 1099 rupess.

Order no. 1059446-8422655-7472201
Date of incident: 17/11/2017

The package has bill of sandals, i did payed for sandals and when i opened package it was puma slippers with open box.

They took 10 days to deliver my order and even after 10 days, such a disappointment from myntra...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — nike running shoes not delivered

 Monika Samant on Oct 17, 2017
I had ordered Nike Women Grey FLEX CONTACT Running Shoes from Myntra with below details.

Order No.:1059194-8375857-1148403
Order Placed:Saturday, October 7, 2017

The standard delivery date was : October 13, 2017.
The last update on the Myntra site was from 8 oct i.e Shipped to delivery center.
Today is 17th october

It was supposed to be reached Pune but there is no update and I have been proactively calling the customer care daily since 9th October and getting the same response saying that the product has not...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — wrong product delivered and return request rejected stating that i'm giving the wrong product for return

 Kshama Mahadevaiah on Oct 17, 2017
I had ordered a game of thrones 3/4th sleeves tshirt by kook n keech from myntra on oct 11th along with few other items. I was delivered a different tshirt (A random tshirt with short sleeves) on oct 14th. Pictures of what i had ordered and what've received are attached. I had raised a return request on the same day. The person who came to collect it refused to take it back claiming that i'm giving him the wrong product for return. He did not listen to what i had to say. I had even stated the reason as "wrong product delivered" while making the return request. Please resolve this issue. I'd like...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — regarding early delivery of the product

 Aditika on Oct 16, 2017
Dear sir/ma'am

This is with reference to the above cited subject i have placed an order for 3 products today early morning. Two products out of them of kids (Boy's tshirt & girl's dress) i wanted on 18th. I have just called your helpline too and he too has sent the request for my query however, he has not confirmed the same. I wish to receive the on 18th oct otherwise after that i will have to return them. I humble request you to please deliver these two products to me on 18th on priority basis. I will to grateful to you.

Thanks & regards
Aditika sharma...
Complaint comments  Read comments [1]Complaint category Other — not happy with customer service

 Vmann on Oct 16, 2017
Hi team,

I have placed an order order no: 1052359-9689238-0768001
Placed on wednesday, july 19, 2017 however after 1 week i received email that your order is cancelled due to product no good that's why we can not give if this was the case then why you have kept to buy when you did the quality check of product and if its not good no need to keep so my concern is i ordered before my birthday and was wating for it hence not received so im happy with the customer service so i want you to look into this matter and see how you can compensate me i tried to contact your customer care...
Complaint comments  Read comments [2]Complaint category Online Shopping — trolling customers about 30 day return policy

 Avas chatterjee on Oct 15, 2017
Utterly upset with myntra. First time ever i wanted to return a product because i didn’t like (Didn’t use and didn’t remove any tag) and i had to call myntra 4 times cancelling itself each time. Worst shopping experience. I would recommend to shop only when you’re confident with the product. It’s like a lottery. And card by delivery is a gimmick, you’ll always have to pay by cash as the delivery people will throw some excuse each time. All the best myntra. I’ll think twice before shopping from you now....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — online shopping clothes [Resolved]

 Niraj61 on Oct 13, 2017
I have order two boxer through myntra, i know these product they will not return or exchange.

What color i have ordered that i have not got from myntra, its different color.

Now i don't have any option to return, i don't know how to handle this.

My name: niraj kumar
Mobile no: 8904832498
Order no: 1057895-6498465-7951203
Invoice number: 1000000000169466
Shipment number: 1536593315...
Complaint comments  Read comments Complaint category Online Shopping — wrong product received

 Neel Kukadia on Oct 13, 2017
I am very much disappointed, i received wrong product and now it’s return is not able to or i don’t know...
I would never ever order from myntra now and will tell as many as possible not to order from here
No response from myntra, i receieved wrong product...
I have put return request bt no one is coming to take that off..
I order t-shirt of men and some ladies t-shirt of some brand i don’t know came to me.
Very bad costumer satisfaction myntra
Wrong product from myntra, it’s my 2nd time
Once before also i returned...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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