[Resolved] Catwalk Shoes — Torn surface

Priya Lenka

from Kolkata, West Bengal

Address:

Khordha, Odisha

Dear sir/s, I wish to inform you that I really like the comfort and design of your shoes. But unfortunately 2 pairs of a specific patterned shoes met with same fate... torn surface... making it un- usable... When the first one got battered very quickly I thought maybe due to some manufacturing problem... since I liked the design so much I wrongly brought 1 more pair thinking that This one surely hold... But in vain. Since these shoes are so expensive... it pinches if it becomes un-wearable... May I then sincerely request you to please check the attached picture and suggest next course of action. Thanking you in anticipation, Priya

+1 photos

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Complaint marked as Resolved

Catwalk Shoes customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2014

Catwalk Customer Care's response Respected Ms. Priya , Greetings, We hope you are well. This is in regards to your complaint. We at Catwalk take the utmost care to offer a product with the finest service. We sincerely apologize for the inconvenience caused to you after your purchase. Kindly email us your grievance at [protected]@catwalkworldwide.com Thanking you, Regards, Customer Care Team Catwalk Worldwide PVT Ltd