CC Avenue — amount debited but receipt not generated by ahmedabad municipal house tax

I have made payment through icici debit card for rs 1775 online via ahmedabad municipal corporation (Amc) web site for house property tax payment. Date of payment: 04-june-2020 at 05:07 pm.
Payment ref no: 1460709. Bank ref no:[protected]
Icici statement shows:
Min/utilitiescc/[protected]/110756 debit rs. 1775
After successful debit from my account, i was directed to amc site for viewing
Payemnt receipt. However at this stage it showed that failed status and hence no receipt for tax payment. I request you to see that amc paymenet is
Successful and receipt is generated or revert my amount rs. 1775 to icici
Bank account
My email: [protected]@gmail.com
Mobile: [protected]
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CC Avenue customer support has been notified about the posted complaint.
Jun 13, 2020
Updated by Ghanshyam Dholakia
Please attend to above complaint and respond at the earliest.
Complaint comments 

Comments

I have made payment through UPI - icici bank for rs 2412 online via ahmedabad municipal corporation (Amc) web site for house property tax payment. Date of payment: 25-december-2020 at 06:07 pm.
Payment ref no: 1969691. Bank ref no:[protected]
Icici statement shows: debit rs. 2412
After successful debit from my account, i was directed to amc site for viewing
Payemnt receipt. However at this stage it showed no records found and hence no receipt for tax payment. I request you to see that amc paymenet is
Successful and receipt is generated or revert my amount rs. 2412 to icici
Bank account. I also wrote to amc with cc to Mr. Mukesh Kumar ji, municipal commissioner - ahmedabad.

I have paid advance tax for year 2021 and 2022 with amount 1659 from Indian Bank debit cards on 20 April 2021

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