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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
Complaints 821
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144
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CC Avenue reviews & complaints page 19

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R
ranair
from Mumbai, Maharashtra
Jul 10, 2020
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Address: No idea

There seems to be something fishy with this site overall.
I ended up placing a order for pack of 3 leggings xl size for 1499rs order via gpay
It got delivered really fast bt its nt as requested the size is too small like kids leggings & quality too bad and not what was shown
I need a refund asap
All the sender number & customer care numbers are uncontactable...
Please take away your products & provide refund
Not worth single penny
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    D
    Durgesh Puri Goswami
    from Agra, Uttar Pradesh
    Jul 8, 2020
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    Address: 119/101 Neerav Nikunj fase 2 Sikandra Agra 282007

    My online payment rs 603.50 dated 01/07/202o is refunded by indane ganga gas agency same day,,
    Pl credited amount rs 603.50 in my bank account,,,
    Invoice no [protected]
    Rfrence i'd _[protected]
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      S
      Sumii44
      Jul 7, 2020
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      Resolved

      Payment got deducted by ccavenue but the merchant didn't recieved it.

      I made a online payment rs 200 using paytm upi. But it didn't recievedby merchant. The amount was deducted from my bank account.
      CCAvenue Reference no.[protected] 06/07/2020 21:00:36...
      +1 photos
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      Ramprasurisetti
      Jul 4, 2020
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      Address: H.No.7-9-63/1, Newgollagudem, Bhadradri Kothagudem-507101

      Please refund my money of Rs.1068/- for upgrading avast anti virus software, I have paid Rs.1068/- (Rupees ONe thousand and sixty eight only) regarding upgrading of avast antivirus through google pay on 02-July-2020, UPI Transaction Id[protected], but there is no upgrade my avast antivirus
      +1 photos
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        G
        Gundepuri
        Jul 4, 2020
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        Address: Boduppal Hyderabad

        I made a online payment rs:1787 using by phonepe upi. It is not rich to the marchent. The amount was deducted from my bank account utr:[protected]
        Transaction id: hdfbb8898b7eba64d3ebd72fbb4eec8ccbc
        Still have not received money back kindly resolve the complaint.
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          A
          Arun Kr Maurya
          Jul 3, 2020
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          Address: India

          I have order a short & t-shirt from Theluckymen.com for rs-714, the payment has done through CC Avenue, but there is no response about my order & no support from there site. There are so many persons who have purchased from this site but did not get any order. Please take necessary action against this site.
          +1 photos
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            K
            Kamalshar237
            Jul 2, 2020
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            Resolved

            I have booked bharat gas lpg cylinder on 02/07/2020 and made online payment using google Pay UPI. Amount ₹ 622/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction pending. Also, now site show server time request out.
            Jul 2, 2020
            Complaint marked as Resolved 
            Thanks. Resolved
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              A
              Ash Naidu
              from Bengaluru, Karnataka
              Jul 1, 2020
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              Resolved

              This is regarding my recent shopping from lifestyle app..
              I placed the order and choose to pay using google pay via ccavenue
              After making the payment also the order was not placed but my money was deducted
              So please refund my money.

              Phone number: [protected]
              Upi transaction id:[protected]
              +1 photos
              Jul 1, 2020
              Complaint marked as Resolved 
              Order not resolved Refund my amount ASAP!
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                A
                arpitaz
                Jun 29, 2020
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                Hi, this complaint is in regards to the call that my father receieved on saturday dated 27/06/2020 nad that money started getiing decucted, after updating the passbook i checked that you were one of the merchants amoungst the dedection . Please look into the matter 0n urgent basis.
                Account no-[protected]
                Name- Sabyasachi Bardhan
                DEbit card 1st 6 digit-759200
                Debit Card last 4 Digit-7549
                Tansaction Id[protected]
                Money fraudly Deducted;10000.00
                PLease look into the matter i know if you want you cant stop the transaction and credit back to the account.
                Please look in to it to the earliest.
                +1 photos
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                  D
                  Dr.Vigneshwaran
                  from Bengaluru, Karnataka
                  Jun 27, 2020
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                  I have booked bharat gas lpg cylinder on 27/06/2020 and made online payment using sbi debit card. Amount ₹ 606.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue on pos is[protected] at utilitiescc txn# i have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
                  +2 photos
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                    R
                    Rahul Verma Balc0
                    Jun 12, 2020
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                    Address: Balco Nagar, Korba (chhattisgarh)

                    I have booked bharat gas lpg cylinder on 12/06/2020 and made online payment using google pay. Amount of ₹ 677/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Later it's showing payment failure. Payment made through ccavenue.
                    I'm attaching the upi payment receipt.
                    Kindly look after this matter and do needful so that i get refund.

                    Consumer no - 1003
                    +1 photos
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                      Kumardip Chakraborty
                      from Pune, Maharashtra
                      Jun 12, 2020
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                      Address: https://www.ccavenue.com/

                      I have done upi payment using cc avenue on 22nd of may to oriflame merchant. And the payment was failed. I have registered complain with cc avenue support team immediately (Complain number: 253183). This has been more than 3 weeks now. There is absolutely no proper response from cc avenue and i did not receive my money back. I have tried to connect them many times without luck.

                      Transaction number was: upi/[protected]/upi
                      Merchant: oriflame india limited
                      Payment done via: cc avenue upi service
                      Date: 22nd may
                      CC Avenue customer support has been notified about the posted complaint.
                      Jun 27, 2020
                      Updated by Kumardip Chakraborty
                      What is the update on this ? This has been more than a month and I did not get the money back till date. CC Avenue sleeping or what ?
                      Aug 03, 2020
                      Updated by Kumardip Chakraborty
                      I still did not receive any resolution for this complain. Waiting for more than a month even after raising this complain.
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                        S
                        Subha006
                        Jun 11, 2020
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                        I recently tried to purchase a laptop from lenovo india website and using google pay for transaction. While the amount was deducted from bank account, the order placement was failed. I still have not received the money back. Kindly resolve the issue asap.
                        CC Avenue customer support has been notified about the posted complaint.
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                          Abhar Sinha
                          Jun 9, 2020
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                          I had made on order on khadinatural.com amounting rs 880, now the money got deducted from my account but order has been cancelled, please check and revert back asap.
                          Hope will get get the help from your end.
                          Tried sending mail to [protected]@ccavenue and you guys have blocked me from sending email over there.
                          Totally fraud company.
                          Request to every company who require payment gateway integration, please never trust ccavenue. It's a request
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                            L
                            Lingubheri Mahesh
                            Jun 8, 2020
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                            Address: Ranchi

                            Sir iam booking indigo flight flight booking not successful but any will debut ccavenue ref no is[protected] and order code is 62na-syf3eksf5j_j1ypjq please
                            Amount refunded early
                            +1 photos
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                              R
                              ramireddy sridurga
                              Jun 8, 2020
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                              Hi i tried to book bharatgas lpg cylinder through quick book and pay method. For payment i opted for upi and money was debited from my account but payment status showed failure on bharatgas website. I had to pay money while gas cylinder was delivered. Money debited was 633/-
                              +1 photos
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                                Sindhuja Kesavan
                                Jun 6, 2020
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                                I have booked bharat gas dated on:06/06/2020 payment through google pay. Amount rs.606.50 has been deducted from my account but in bharat gas it's showing payment as pending. Order no.29236. Kindly do the needful.
                                +1 photos
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                                  prashantk21
                                  Jun 5, 2020
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                                  Resolved

                                  This is to inform you that i prashant kannojia, on the date of 19 may 2020 was trying to purchase an online course from made easy institute worth rs 11800 by paying through sbi netbanking.
                                  Unfortunately, the money got debited from my account and but the payment gateway page was expired and transaction to seller was unsuccessful.

                                  After enquiring with the state bank of india and madeasy institute, i came to know that the transaction from source account to payment gateway (I. E inb avenues india private lim) was successful but unsuccessful further to the seller i. E its been stuck with ccavenue gateway.

                                  Its been 16 days from then, the money (Rs 11800) is still not refunded in the source account.
                                  I request you to provide assistance for the same.
                                  Transaction date : 19 may 2020
                                  Ref/cheque no. :[protected]igaiqfony8
                                  Mobile no.: [protected]
                                  Jun 6, 2020
                                  Complaint marked as Resolved 
                                  CC Avenue customer support has been notified about the posted complaint.
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                                    M
                                    Mahesh2107
                                    Jun 5, 2020
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                                    Address: 1-6-66 dattagiri colony zaheerabad

                                    Paid bharat gas booking but showing pending and they collected cash on delivery as the order is still how do i get refunded
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                                      I have made payment through icici debit card for rs 1775 online via ahmedabad municipal corporation (Amc) web site for house property tax payment. Date of payment: 04-june-2020 at 05:07 pm.
                                      Payment ref no: 1460709. Bank ref no:[protected]
                                      Icici statement shows:
                                      Min/utilitiescc/[protected]/110756 debit rs. 1775
                                      After successful debit from my account, i was directed to amc site for viewing
                                      Payemnt receipt....
                                      +2 photos
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