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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
Complaints 838
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144
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CC Avenue reviews & complaints page 19

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S
Shashimaya
Jul 26, 2020
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Hi cc avenue & home center,

I placed an order in the homecenter, payment was successful but never got a confirmation of the order. When i see the app i still see the cart with items but amount from my bank account has been debited. I have attached the payment confirmation with this email for reference.
I would request you to look into it and resolve it as soon as possible.

Regards,
Shashi
CC Avenue customer support has been notified about the posted complaint.
Hi, same thing happened to ne. was your problem resolved? Did they refund?
If yes, then what's the procedure?
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    K
    Kica
    Jul 23, 2020
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    I had placed an order in hime centre for rs 1350/- on 21/7/2020, the amount was deducted but the order was not placed. Kindly help refund the amount. Order was placed through google pay.
    CC Avenue customer support has been notified about the posted complaint.
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      R
      Rahul B.H
      Jul 21, 2020
      Resolved
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      Resolved

      I have booked bharat gas lpg cylinder on 21/07/2020 and made online payment using sbi debit card. Amount ₹ 599.85/- was deducted from my account but still it showing payment status as pending on bharat gas app.
      Jul 21, 2020
      Complaint marked as Resolved 
      CC Avenue customer support has been notified about the posted complaint.
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        Z
        zainmanishcktd
        Jul 19, 2020
        Resolved
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        Resolved

        Address: Mumbai india
        Website: www.ccavenue.com

        Order number of transaction-[protected]
        Amount of transaction-372.82
        Date of transaction-24 june 2020
        Bank name, bank transaction id, reference number-central bank of india (Ccahf2qpz604)
        Website name on which you performed the transaction-www.godaddy.com
        Email-address and name entered while performing the transaction-
        [protected]@gmail.com
        Manish singh
        First 6 and last 4 digit of the card if payment made by card-
        508963*2700
        Payment done by payzapp wallet by above card!

        If i didn't get reply by same working day
        I will raise a concern on cosumer forum 😒
        Order number of transaction-[protected]
        Amount of transaction-372.82
        Date of transaction-24 june 2020
        Bank name, bank transaction id, reference number-central bank of india (Ccahf2qpz604)
        Website name on which you performed the transaction-www.godaddy.com
        Email-address and name entered while performing the transaction-
        [protected]@gmail.com
        Manish singh
        First 6 and last 4 digit of the card if payment made by card-
        508963*2700
        Payment done by payzapp wallet by above card!
        Jul 29, 2020
        Complaint marked as Resolved 
        I revieved my money a after 1 month Thank you for your complimentcomplaint.in
        CC Avenue customer support has been notified about the posted complaint.
        Jul 24, 2020
        Updated by zainmanishcktd
        What are you doing i complained about 7 days ago and no response till now
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          A
          anandd6
          Jul 17, 2020
          Resolved
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          Resolved

          I have booked bharat gas LPG cylinder on 17/07/2020 and made online payment using Amazon UPI. Amount ₹ 610.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site and application as well. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction shows pending.
          Jul 17, 2020
          Complaint marked as Resolved 
          This can be marked resolved now as soon as i raised complaint over here, the status of booking changed to success from "pending" state in BPCL Site. Thanks.
          CC Avenue customer support has been notified about the posted complaint.
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            S
            shweta ingole
            Jul 17, 2020
            Resolved
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            Resolved

            Website: www.maxfashion.in

            I tried to purchase an item from. Max fashion online through google pay cc avenue gateway but the amount of 2134 and the order failed under order no - [protected] as deducted by cc avenue and was not refunded yet, transaction date -11th july 2020, 3.29 pm, google pay cc avenue transaction id number 8s[protected] and the order was not placed.
            Jul 17, 2020
            Complaint marked as Resolved 
            After the email i guess they refunded my money quickly... Goid work...Thanku
            CC Avenue customer support has been notified about the posted complaint.
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              R
              Rohan Swain
              from Bhubaneshwar, Odisha
              Jul 16, 2020
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              Have booked bharat gas lpg cylinder on 16/07/2020 and made online payment using upi payment method. Amount ₹ 654.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. Ccavenue reference no is[protected]. After a sucessfull payment it is showing payment is under process pending on bharat gas website. Please help me and please resolve my issue.
              CC Avenue customer support has been notified about the posted complaint.
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                R
                Rohan Swain
                from Bhubaneshwar, Odisha
                Jul 16, 2020
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                I have booked bharat gas lpg cylinder on 16/07/2020 and made online payment using upi. Amount ₹ 654.50/- is deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue on txn#[protected]. Ccavenue reference no[protected]. I have neither received any payment co infirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
                CC Avenue customer support has been notified about the posted complaint.
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                  D
                  Jul 16, 2020
                  Resolved
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                  Resolved

                  Address: Easy point , shop no.1,S.s public school, ratan colony karond, bhopal

                  My paytm account 106 rs deducted through csc wallet add money cc avenue through debit card but not add csc wallet the server is error plz solve my issue and i want my deducted money.
                  Jul 16, 2020
                  Complaint marked as Resolved 
                  My email adress [email protected] Mob no - 7898121989
                  CC Avenue customer support has been notified about the posted complaint.
                  Jul 16, 2020
                  Updated by [email protected]
                  My paytm account 106 rs deducted through csc wallet add money cc avenue through debit card but not add csc wallet the server is error plz solve my issue and i want my deducted money.
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                    S
                    Simi Shajahan
                    Jul 13, 2020
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                    I purchased some items from max bt the order is not confirmed from max and payable amount is debited from my account through ccavaneus... How can i get back this
                    CC Avenue customer support has been notified about the posted complaint.
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                      A
                      Aadya777
                      Jul 10, 2020
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                      I made transaction from google pay to home centre .i purchased online and i paid 2195 rs. But home centre says they have not received amount thats why no order id generated .google pay says they have credited amount in home centre. Cc avenue is fraud.theu have stolen my moneuly.
                      FRAUD FRAUD FRAUD CC AVENUE
                      CC Avenue customer support has been notified about the posted complaint.
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                        R
                        ranair
                        from Mumbai, Maharashtra
                        Jul 10, 2020
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                        Address: No idea

                        There seems to be something fishy with this site overall.
                        I ended up placing a order for pack of 3 leggings xl size for 1499rs order via gpay
                        It got delivered really fast bt its nt as requested the size is too small like kids leggings & quality too bad and not what was shown
                        I need a refund asap
                        All the sender number & customer care numbers are uncontactable...
                        Please take away your products & provide refund
                        Not worth single penny
                        CC Avenue customer support has been notified about the posted complaint.
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                          D
                          Durgesh Puri Goswami
                          from Agra, Uttar Pradesh
                          Jul 8, 2020
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                          Address: 119/101 Neerav Nikunj fase 2 Sikandra Agra 282007

                          My online payment rs 603.50 dated 01/07/202o is refunded by indane ganga gas agency same day,,
                          Pl credited amount rs 603.50 in my bank account,,,
                          Invoice no [protected]
                          Rfrence i'd _[protected]
                          CC Avenue customer support has been notified about the posted complaint.
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                            Ramprasurisetti
                            Jul 4, 2020
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                            Address: H.No.7-9-63/1, Newgollagudem, Bhadradri Kothagudem-507101

                            Please refund my money of Rs.1068/- for upgrading avast anti virus software, I have paid Rs.1068/- (Rupees ONe thousand and sixty eight only) regarding upgrading of avast antivirus through google pay on 02-July-2020, UPI Transaction Id[protected], but there is no upgrade my avast antivirus
                            CC Avenue customer support has been notified about the posted complaint.
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                              G
                              Gundepuri
                              Jul 4, 2020
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                              Address: Boduppal Hyderabad

                              I made a online payment rs:1787 using by phonepe upi. It is not rich to the marchent. The amount was deducted from my bank account utr:[protected]
                              Transaction id: hdfbb8898b7eba64d3ebd72fbb4eec8ccbc
                              Still have not received money back kindly resolve the complaint.
                              CC Avenue customer support has been notified about the posted complaint.
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                                A
                                Arun Kr Maurya
                                Jul 3, 2020
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                                Address: India

                                I have order a short & t-shirt from Theluckymen.com for rs-714, the payment has done through CC Avenue, but there is no response about my order & no support from there site. There are so many persons who have purchased from this site but did not get any order. Please take necessary action against this site.
                                CC Avenue customer support has been notified about the posted complaint.
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                                  K
                                  Kamalshar237
                                  Jul 2, 2020
                                  Resolved
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                                  Resolved

                                  I have booked bharat gas lpg cylinder on 02/07/2020 and made online payment using google Pay UPI. Amount ₹ 622/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction pending. Also, now site show server time request out.
                                  Jul 2, 2020
                                  Complaint marked as Resolved 
                                  Thanks. Resolved
                                  CC Avenue customer support has been notified about the posted complaint.
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                                    A
                                    Ash Naidu
                                    from Bengaluru, Karnataka
                                    Jul 1, 2020
                                    Resolved
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                                    Resolved

                                    This is regarding my recent shopping from lifestyle app..
                                    I placed the order and choose to pay using google pay via ccavenue
                                    After making the payment also the order was not placed but my money was deducted
                                    So please refund my money.

                                    Phone number: [protected]
                                    Upi transaction id:[protected]
                                    Jul 1, 2020
                                    Complaint marked as Resolved 
                                    Order not resolved Refund my amount ASAP!
                                    CC Avenue customer support has been notified about the posted complaint.
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                                      arpitaz
                                      Jun 29, 2020
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                                      Hi, this complaint is in regards to the call that my father receieved on saturday dated 27/06/2020 nad that money started getiing decucted, after updating the passbook i checked that you were one of the merchants amoungst the dedection . Please look into the matter 0n urgent basis.
                                      Account no-[protected]
                                      Name- Sabyasachi Bardhan
                                      DEbit card 1st 6 digit-759200
                                      Debit Card last 4 Digit-7549
                                      Tansaction Id[protected]
                                      Money fraudly Deducted;10000.00
                                      PLease look into the matter i know if you want you cant stop the transaction and credit back to the account.
                                      Please look in to it to the earliest.
                                      CC Avenue customer support has been notified about the posted complaint.
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                                        Dr.Vigneshwaran
                                        from Bengaluru, Karnataka
                                        Jun 27, 2020
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                                        I have booked bharat gas lpg cylinder on 27/06/2020 and made online payment using sbi debit card. Amount ₹ 606.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue on pos is[protected] at utilitiescc txn# i have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
                                        CC Avenue customer support has been notified about the posted complaint.
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