[Resolved] CC Avenue — Amount was debited but order was not initiated. | |
I go through Paytm payment, for ordering 2 customized cases for my vivo v20. The amount of rs 368 got debited and the order was not processed
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Aug 5, 2021 Complaint marked as Resolved CC Avenue customer support has been notified about the posted complaint. | |
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+91 22 6742 5555
+91 22 2600 0816
+91 22 3291 3622
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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This is with reference to your query.
To help you more precisely, we request you to kindly share the transaction details on [protected]@ccavenue.com
1. Order Number of transaction (if available).
2. Amount of transaction.
3. Date of transaction.
4. Bank name, Bank Transaction ID, Reference Number, eg (CCADA2BHF547 or[protected] Authorization number(6 digitAuth code) or trace number.
5. Website name on which you performed the transaction.
6. Email-address and Name entered while performing the transaction.
7. First 6 and last 4 digit of the card if payment made by card
For further assistance, please feel free to revert.
Regards,
CC Avenue Team