CC Avenue — failed transaction, account debited but not received by merchant.

Address:

K15 SONAL APARTMENTS 36 AN JHA ROAD GEORGE TOWN, Allahabad, Uttar Pradesh, 211002

Today as on 21.05.2019 at 12:02 PM I transacted an amount of Rs 2390.00 through SBI NetBanking, at following website to pay my property taxes:-

www.prayagrajsmartcity.org/dpayment/dpayment.php

Transaction didn't go through but amount debited from my account with the following SMS
"""""'
Thx for INB txn of Rs.2390.0 frm A/c X7181 to Avenues In... Ref#IGAGELVWM2 on 21May19. If not done, fwd this SMS to [protected] to block INB or call [protected]

"""""''
Kindly do the needful to track and refund the amount.

Thanks & regards,

Dr Manoj Kumar Verma
[protected]