CC Avenue — I've made payment using Google pay and from that the payment is successful and money has been debited from my account

I've made payment using Google pay and from that the payment is successful and money has been debited from my account
And when I check the status in this website, it's showing unsuccessful and asking me to pay again!
But I have a message saying that the money is successfully sent to the merchant.
What is this ?
Why is the cyber govt still encouraging this type of behavior even after constantly raising complaint.
Am so much disappointed by this.
I hope my issue is been solved withing 24 hours
Was this information helpful?
No (0)
Yes (0)
CC Avenue customer support has been notified about the posted complaint.
Nov 17, 2020
Updated by CS. Pradeep
Proof of the payment
Not able to raise dispute also

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CC Avenue
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    837
    Pending
    0
    Resolved
    144
    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all CC Avenue contact information