CC Avenue — payment done, but no product from vocab solution

Address:Pune, Maharashtra, 411057
Website:www.vocabsolution.com

I had make the payment of 999 inr to vocab solution, however the people are neither ready to provide me the serial key nor refund. These are the videos that i had ordered to improve my vocabulary, and to open them serial key is needed. As i ordered it online i was expecting instant reply from them.

However, they get offended that i was asking more information about product. Now they are refusing to give me serial key and refund.

Below is the order details.
Order# ccavenue reference # order date

1 [protected] 24/06/2018 20:38:50

Is there any way that you ban such customer, and help me get my refunct, or in worst case the serial key.

Regards,
Harshad
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CC Avenue customer support has been notified about the posted complaint.
Jun 25, 2018
Updated by Harshad06
I made purchase from https://www.vocabsolution.com website
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