[Resolved]  CC Avenue — Refund my deducted amount

Dear sir/madam,
Maine date(14/10/2020) 7:48 am RRN:[protected] maine paytm upi ke madhyam se admission ke liye amount pay kiya, amount kat gaya Lekin kisi wajah se admission portal error occurred ho gaya or mera
1434.03 kat gaya. Aur computer screen par error 4 ka massage aa gaya.

So please apse request h ki mera kata hua money, immediately mere ac me wapas credit kar diya jaye
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Aug 8, 2021
Complaint marked as Resolved 
CC Avenue customer support has been notified about the posted complaint.
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Dear Customer,

These is in reference to above mention complain .

Attached UPI statement is not visible.

Request you to kindly attach UPI statement /screenshot in PDF format, for further assistance.

Regards
Ccavenue customer care team.
CC Avenue Customer Care's response, Oct 26, 2020
Verified Support
Dear Customer,

Kindly ignore the above revert .

This is in reference to your below mentioned mail.

Your transaction for the order number JAGN-111180223920201014074512-2 Cavenue ref number 109988221055 for INR: 1434.03 has been successfully processed through CCAvenue and forwarded to your merchant.

We would like to inform you that CCavenue is an online Credit / Debit card processing Company for your merchant and we do not play any role in delivery of the products / services as assured by your merchant. ( http://admissionjkcprl.in )

If you wish to have further clarifications regarding the order, delivery we suggest you to kindly get in touch with your merchant.

Please note that cancellation/refunding of transaction is a process which is always initiated / carried out by your merchant and CCAvenue cannot intervene in it.

Regards
Ccavenue Customer care Team

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