CC Avenue — refund of money

I have recharged my jio no [protected]. Using myjio app upi mode through payment gateway [protected]@hdfcbank on 11 oct 2018 at 8:15 pm against reference id[828420]

Though money has been deducted from my bank account but my recharge has not been made.

I therefore request you to look into the matter

I have hereby attached screenshot of the payment made.
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I have submitted my fee for uptet on 11:23am but not able to print the final page and money is already deducted from my account.
ECOM txn of Rs. 500 was made on your account ending with XXX8374 on 07/10/18 11:23 at SEC EXAM REGULATORY AU

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