CC Avenue — ticket wasn't booked but money deducted | |
I performed a transaction in the Indigo airline mobile app while booking my flight ticket. After the process, I got a pop up message saying that the process was a failure and my ticket was not booked. However, the amount(8292rs) was deducted from my account. And I received a mail from ccavenue saying the order has been successfully placed. I also contacted Indigo airlines but they said that they did not get the money so they are helpless at their end. I would want ccavenue to respond since they mailed me saying the money was successfully transacted. Thank you.
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I’m also facing the same issue I didn’t receive the flight ticket yet
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performed a transaction in the Air Arabia airline mobile app while booking my flight ticket. After the process, I got a pop up message saying that the process was a failure and my ticket was not booked. However, the amount 14810 was deducted from my account. And I received a mail from ccavenue saying the order has been successfully placed. I also contacted air Arabia airlines but they said that they did not get the money so they are helpless at their end. Please solve my issue as soon as possible I want to travel urgently
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