CC Avenue — upi payment for 1905 failed and did not receive the money back

Address:https://www.ccavenue.com/

I have done upi payment using cc avenue on 22nd of may to oriflame merchant. And the payment was failed. I have registered complain with cc avenue support team immediately (Complain number: 253183). This has been more than 3 weeks now. There is absolutely no proper response from cc avenue and i did not receive my money back. I have tried to connect them many times without luck.

Transaction number was: upi/[protected]/upi
Merchant: oriflame india limited
Payment done via: cc avenue upi service
Date: 22nd may
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CC Avenue customer support has been notified about the posted complaint.
Jun 27, 2020
Updated by Kumardip Chakraborty
What is the update on this ? This has been more than a month and I did not get the money back till date. CC Avenue sleeping or what ?
Aug 03, 2020
Updated by Kumardip Chakraborty
I still did not receive any resolution for this complain. Waiting for more than a month even after raising this complain.
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