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CCOM Telecommunications Complaints & Reviews

ccom.in
1.5
Updated: Nov 24, 2020
Complaints 17
Resolved
5
Unresolved
12
So far, so good. CCOM Telecommunications is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CCOM Telecommunications will keep up the work and continue to help more customers with their concerns even better 🤝
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CCOM Telecommunications reviews & complaints(17)

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N
Nisha Alashe
Nov 24, 2020
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Phone not repaired for more than 2 months

I had given my phone to ccom telecommunications which is an authorised service centre of Motorola... As my touch screen was not working..Initially they said will check and let me know. I REALLY DON'T KNOW HOW MUCH TIME THEY TAKE FOR MERE INVESTIGATION.

Later after a month the guy at ccom said it has some water whereas my phone has not come in contact of water. THEN SAID WE NEED TO CHANGE THE Entire display.

I...
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A
Akash12016
Sep 29, 2020
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moto e5 plus mobile

Address: 7,ansari chawl, Pratap Nagar rd, Bhandup West Mumbai-78

Moto e5 plus battery change
But battery fast discharge only stand by 6 to 7 hours 5000 mah battery so i request to you please give original battery. I where disappointed your service....
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Bishanpal Bharti Kundalya
from Noida, Uttar Pradesh
Jul 22, 2018
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unnecessary scheme adopt.

Address: Chandigarh, Chandigarh

अब तो हद हो गई, भारत सरकार की कं० भी उपभोक्ताओं को ठगने लगी है ।
महोदय[protected] को फोन आया कि आपके फोन 221521 पर ब्राडबांड पर स्पीड बढ़ाने के लिए किसी भी मोबाइल से, जैसे हम बताएं वैसे...
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Shahid Ali Shaikh
from Mumbai, Maharashtra
Jun 25, 2018
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highly pathetic and disgusting customer service

Address: 400612
Website: www.ccom.in

Hi my name is shahid andy work id is (Xmi/ete13/ci/6/18/000652) and i have submitted my phone (Mi max2) for repairing on june 4th 2018. Initially, i got the delivery date of june 13, then june 15, then june 19, then june 22, then june 25 and now june 28. And mind you each and every time it's me who did the follow up. Those shameless people didn't even cared to inform me about all delays.

I met a guy named siraj. I dont no if...
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S
Sunil Shriwastav
from Umarkhed, Maharashtra
May 8, 2017
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Airtel tower

Address: Nashik, Maharashtra, 422004
Website: WWw.shivamtowerpvtltd.com

My name is ashok jadhav and resident of varvandi, tehsil dindori, nashik as per telephone i requested topaymore than 1190000/- in shivam patel bearing account insbi bank account number [protected] located at ahmedabad so far only engineer is called and asking me to pay 45000/- more as. Labour charges what should it's our responsible or company should pay this charges as per agreement received without signature...
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Nilanchal Sahu
from Mumbai, Maharashtra
Aug 30, 2016
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Bad service

Address: Thane, Maharashtra, 400601
Website: Mobile repair

I have complained thane intercity mall Sony service center because there was bad service.
I have came with my Sony mobile M2, there is only charger connector damage and all are good condition.on this month 2nd Aug 2016 .my work order no-000444, Nilanchal sahu.I submitted my mobile 2nd Aug 2016, they told me it will take three to four day for quotation after that we ll called you for quotation but I have not got call from there till...
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dassaumen
from Mumbai, Maharashtra
Jun 16, 2016
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Motorola moto g3 problem & not resolved

Address: 400072
Website: ccom.co.in

There was some problem in the charging port in the moto g3 handset it was under warranty, so i visited the service center to resolve the issue, they took the phone & sent for diagnosis, after 4 days they informed that it will take 2106/-INR to replace the parts, i said ok, on 28th April 2016 i get the phone after 10 days, within 2 months again same problem & i visited the service center with the handset, they took (8th june 2016) & sent again...
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Hasandottcom
from Mumbai, Maharashtra
May 24, 2016
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Redmi note 2 prime

Address: Thane, Maharashtra, 400612

I never got this kind of pathetic service from anyone, my work order # is pkd/xm/16/00963 and from thelast 10 days i am getting same reply from ccom that my mobile is pending for some parts and i dont know from which country my phone parts are delivered.
Worst customer service mi as well as ccom.. I wnt someone to take responsiblity from this so called service centre and let me know when will i get my phone back...
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K
Kin_joshi12
from Mumbai, Maharashtra
Apr 14, 2016
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No response from the service centre

Address: Thane, Maharashtra, 400610

To the concerned team,

What a pathetic service centre is this ccom telecommunciation ?
I had handed over my mobile to the service centre on 16th march 2016 but till date no update from their side.
In fact as customer for my asset i am suppose to follow up. True very true... Customer is a king & you service providers make them slaves infact worst than a beggar/slaves.

Events & what a mental stress...
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S
Sunny04
from Mumbai, Maharashtra
Dec 5, 2015
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Fraud while claiming warranty

Address: Thane, Maharashtra, 400607

I have given my Motorola Moto G3 under warranty and got a call next day saying its physical damage as sim 2 sim tray was broken but when I gave the phone under warranty it wasn't broken because I was using both the sim. Then I visited the service center and they were least bothered to give us the service as I was not ready to get it repaired for Rs. 2000/-. I have also spoken to Motorola customer care service center to Sudhir Kumar he was...
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A
Avinash Savardekar
from Mumbai, Maharashtra
Jul 7, 2015
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Sony Ericsson - Sony Ericsson Xperia L handset tempered by service center

Address: Mumbai City, Maharashtra

I gave my handset to Sony Ericsson service center CCOM telecommunications at Thane on 30/06/2015. Authorized Service Centre contact number and address: CCOM Telecommunications P Ltd, F-11, Eternity Mall, Teen Haath Naka, Thane (West), Maharashtra, 400601 Ph:[protected] service id:[protected] They have told me the repairing cost is 5708/- i refused to repair my handset and ask them to return my phone. but i m really shocked after...
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A
Ashish Uttekar
Apr 28, 2015
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Repair complaint against ccom telecommunications

Address: Thane, Maharashtra

Ticket No : 15INA120083
Job No : BOM[protected]
IMEI No : [protected]
Model : HTC DesireV

Dear Sir/Madam,

I had given my phone in htc service center (Ccom telecommunications pvt ltd, Thane) on 19th March 2015. Normally it takes 7 working days to diagnose the problem of phone and get a call from service canter regarding the status.
I never got any call from service center, so I...
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Ashish Uttekar
Apr 28, 2015
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Phone Repairing work going on since 19th March 2015 to till date without status of phone

Address: Thane, Maharashtra

Dear Sir/Madam, I had given my phone in htc service centre (ccom telecommunications pvt ltd thane) on 19th March 2015. Normally it takes 7 working days to diagnose the problem of phone and get a call from service canter regarding the status. I never got any call from service centre, so I called them on 28th of March, the answer was we don't have status of your phone, call head office for the status. Tell me one thing why should...
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M
mandharesa
from Pune, Maharashtra
Nov 4, 2014
Resolved
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Not giving replace of Battery

I have purchased new battery from Ccom Telecommunications Pvt. Ltd. They have give me 3 months warranty. My mobile battery get swell. When i went to shop they denied giving me replace even they behave very rudely with me. Person in office name is Rajaram and his contact number is [protected]. Regards Sachin Mandhare(Mob. no.-[protected])...
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N
njbhatt68
from Mumbai, Maharashtra
Feb 21, 2011
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Worst Services from Sony ericsson Service Centre

Address: Mumbai City, Maharashtra

I have given my w700i mobile to CCom Services - Office No. 113, 1st floor, Platinum Mall, Station road, Ghatkopar East, Mumbai for repairs on 16th September 2010.

Complaint was Two keys from keypad was not working. After lots of follow ups and mental harrasement - I got my handset back in the month of November 2010 - IN COMPLETE NON-WORKING condition. Work Order No.: SE310CST10071.

Again after lots of follow...
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njbhatt68
from Mumbai, Maharashtra
Feb 19, 2011
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Handset not repaired since last 5 months

Address: Maharashtra

I had given My w700i handset for repairs to CCom Service (authorised Sonyericsson Service Centre), Shop No 113, Platinum Mall, Station Road, Ghatkopar (E), Mumbai. on[protected] for repairs. Only one or two keys from keypad was not working. Work Order No. : SE310CST10071.

After lots of harrasement, It was returned to me after a month in complete non working condition.

Again after lots of harrasement and fight,...
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S
salgaonkar.priyanka
from Mumbai, Maharashtra
Nov 30, 2010
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MOBILE PHONE FAULTY ON VERY NEXT DAY, IRRESPONSIBLE BEHAVIOUR OF REPAIR CENTER

Address: Maharashtra

Hi,

I bought a new Spiro W100i on 02.10.10. The mobile was not functioning as expected.
I submitted the handset in service center-Ccom Services (Eternity Mall,Thane, Mumbai,Maharashtra, India) on 15.11.10.

Problems [censored]ed were as follows:
1. Ear speaker not working
2.On/Off

I was told i shall get my handset in next 2 days. But till date I have not received any reply from your...
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