Ceat Tyres — ceat tyre complaint

Address:

PURASAWALKAM HIGH ROAD

Sir,
I purchased three tyres for my vehicle (Xuv 500) from bm lal sales & service, mount road chennai, vide bill no. Lss/18-19/10983, dt.13.11.2018. The tyres were ok for nearly ten months from the date of purchase. Hardly the tyres would have run ten thousand kilometers. All the three tyres have three fourth button. The vehicle started to wobble and create an unusual noise which was unpleasant to drive. I thought it be a mechanical mistake and took the car to m/s. Mahindra dealer. After a complete checkup they informed me that all the tyres are have worn out and it is uneven throughout. I took the vehicle to m/s. Lal sales & service on17.7.2020, he immediately checked and found out one of the tyre was badly worn out at one side. The defective tyre is with m/s. Lal sales & service, mount road.

He immediately raised a complaint claim no. C[protected]dt.17.07.2020 and gave me a copy. I had to purchase one new tyre on the same date vide bill no. Lss/20-21/1782 dt, 17.07.2020. But the vehicles` complaint is still not solved. The balance two tyres are also defective. From march 2020 the vehicle was not used due to lock down.

My choice was only for ceat, but unfortunately this time i had to face huge problem. Kindly look into the matter and arrange for a replacement. The vehicle is at the above address for inspection.

For amanullah

Mob: +91 [protected]