Mahindra And Mahindra Customer Care
Mahindra & Mahindra Limited
Customer satisfaction rating: 4%
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1278
COMPLAINTS

Mahindra And Mahindra Customer Care

Mahindra & Mahindra Limited

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Address
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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367
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171

Phone:
Phone:
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189
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121

Customer satisfaction rating
4%
Complaints
1278
Pending
22
Resolved
46
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Mahindra And Mahindra Customer Care related pictures (119)

Mahindra And Mahindra Complaints & Reviews

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Mahindra And Mahindra — Problem with Central locking system of Kuv100 k2+

 B. Sahoo on Apr 30, 2017
I purchased Kuv100 k2 + in September 2016 and from that month onwards the car is having problem with its Central locking system it is not working properly at all and sometimes the key doesn't work due to which we are facing lots of problems i.e. door doesn't open sometimes. This is our first car and we are having this kind of problems how will we ever buy our next vehicle from mahindra and we will also recommend our friends and family not to buy vehicles from mahindra due to the experience we are having . The service is not good at all.
It will be good if mahindra will solve our problem...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Complaint Regarding maintenance of Mahindra Verito

 Monit Mathur on Apr 29, 2017
On 24th april 2017, i had given my car to the authorized service centre of mahindra (Ks automobiles pvt ltd, udaipur) with repair order no ro18a001341.
Till 29th evening the company is not able to deliver my car and still some work is left as told by the staff of the company

Firstly it was informed to me by sms that my vehicle will be ready by 25th april with the estimated cost rs4000+tax but there was no information for the delivery of the vehicle.
I enquired the next days ie on 26th and 27th but still vehicle was not ready and now today is 29th and still i don't get...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Scam & ripoff, lie

 virendertiwari on Apr 29, 2017
Sir, i have purchase mahindra tuv 300 on 7/10/16 from ci automotives pvt. Bhopal. I have paid rs.31363 and rto rs. 64482 & insurence respectively, but the insurence amount recipet was rs.21525 & in rto recipet 55502 and we have complain to costumer care (Complaint no. 1700279175) but we did get any response till today.
When i send my car for service center there we found no free service so we pay the service amount and we got my car registered on 16/03/16..
O please take action on mahindra & mahindra.
We have also send the notice mahindra & mahindra and ci automotors pvt. Ltd.
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — Mahindra first choice car dealer deficiency in service

 garrydilli69 on Apr 29, 2017
Few months back i decided to buy a pre owned car. Keeping in mind unscrupulousness of roadside dealers i decided to buy it from a so called reputable dealership like maruti true value, carnation, mahindra first choice etc because they boast of full mechanical check up of vehicles before selling and providing warranty for a certain period although one may be paying a little extra. After surfing on net and test driving a few i homed on to a skoda laura tsi 2009 regn no dl4cna 3075 which was available at mahindra first choice dealer garg automotives vijay enclave new delhi 110045. I contacted the dealer...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — Tuv300 amt t8

 Mayank Aggarwal61 on Apr 29, 2017
I purchased TUV 3oo AMT T8 last year from GSP Mahindra Motors, gurgoan.
from the day one i have lot of issues in this car bcoz of there AMT is not working properly. i complains several time to GSP Mahindra (authorised service station), they always told me we update software and we set their tuning system you will not face this problem again.
But the problem is repeat again n again, with running these few issues in AMT,
One Day I am on the way incidentally my car become break down, his AMT stop working due to which i call road assistant they took my car to nearest service station...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — Registration card not received

 prateek5878 on Apr 29, 2017
Dear Sir/Mam,
I have purchased Mahindra XUV in he month of October 2016 and did not receive RC card as on date.

Purchase date:- 28 October 2016
Registration date:- 23 March 2017
Registration No:- MP09CU5878
Its more then six months and the dealer M/S Somya Vehicles P Ltd, 8-13, Babji Nagar, Dewas Naka Indore, every time used to say that the card will be received in a day or two.

Please help.
Thanks
Prateek Yadav
9826028672
7, Shri Ram Nagar, Palda, Indore.
C/o Sita Devi School....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Bed customer service

 Navneet Hardia on Apr 28, 2017
Dear sir I am Dr Navneet Hardiya user of your Mahindra since 8 year.
My XUV registration no. MP 09 CN 9997
Is vibrating ur service provider Ahuja abhikaran Indore not able to resolve problem they are taking time and still not able to solve it plz do something I am not satisfied with them.
I have paid ₹42000 priviously plz help me out
My problem is regarding vibration bt they are not able to know from very and due to which this problem occurs...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Quanto

 Anilkumar.X on Apr 28, 2017
On April 14th, I took my Quanto vehicle for general check up as i have planned to trave to Bangalore along with my family.In CAI service centre in Coimbatore, which I regularly do service have scanned the vehicle and replaced 2 ABS censors along with Radiator to engine hoze and light and charged me around Rs.5707/- in which I got confident that my vehicle is 100% through to take to Bangalore.Next day early morning along with my family drove towards Bangalore in which found nearing Salem that there were some issue happening in Shifting of gears.As soon as I reached Salem, stopped the vehicle and...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — Bolero ZLX

 Muhammad Shafir K T on Apr 28, 2017
Getting rust on the doors and other parts of my bolero.
I have purchased it 3 years back. We have been facing this issue for around 1 and half years.
Already informed our dealers (Eram motors, palakkad & pattambi). Very poor customer service. Shame on you.
Whenever we go for any service related issues, they will cover it with some poor quality paints. After 1 week it will go off.
Please don't go for mahindra vehicles....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Very poor service at premier mahindra car showroom, in dehradun uttrakhand

 boooobs on Apr 26, 2017
I bought a w10 at xuv 500 which was delivered by your dealer in ahmedabad to me in dehradun.

In dehradun the premier mahindra show room staff had a very lackadaisical attitude when i wanted original mahindra accessories fixed. With no concern towards the customer. They said that for nearly 10 - 12 days they would not have a mechanic who can fix the various accessories. On coaxing they agreed to make some ad hoc arrangement. They called me and on reaching the show room i learnt that the ad hoc mechanic too was not there.

Even the driver who was detailed to drive my...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — TUV Car

 goutam2017 on Apr 26, 2017
Dear Sir,

I have purchased one TUV car from one of M& M dealer M/s Royal Motors in Kolkata by cash. I am having a very bitter experience.First payment was made on 5/4/17 but till date i am waiting for my car because all fittings are not fitted in my car as per my requirement though full payment was made.

Two key we received one key is with remote locking facility & other is standard key without remote locking facility.This not expected from a brand like M&M because maruti is offering this facility in Swift.

Thanks....
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — Mahindra KUV100 K8 Petrol

 Ashwin Ram on Apr 26, 2017
Hi,

I've bought a Mahindra KUV100 K8 Petrol (6 Seater) on 06-Apr-2016 from Anant Cars Bannerghatta Road, Bangalore. I'm writing this complaint regarding the mileage. I'm 200% sure you have received this feedback about the vehicle. Being a 1198CC petrol vehicle i think this is the only motor which gives the least mileage. I;ve never received more than 9KMPL ever i this last one year. First free service i had this complaint and they took it again for re-review and still the vehicle till date only gives me 9KMPL maximum in ECO drive mode. This is rubbish. Please stop advertising this...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Mahindra And Mahindra — Service centre Nagpur

 Prem Malik on Apr 25, 2017
I have your vehical XUV 500.
MH49 BM 2211
Prem Malik Nagpur Maharashtra.
Complaint is of your sales n service centre Provincial auto mobiles. MIDC HINGNA ROAD NAGPUR.
There is very poor co ordination between the two department's claim n service/ repairs.
My vehicle was given to them for repairs n claims. The job was to completed in 5 to 7 working days whereas it was not been completed in 20+ days.
And above all both the department's do not convey each other about the position of the vehicle nor they talk to the customer update him about the delivery of...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — Free servicing, company fitted central locking and rude staff "ravinder" from service centre of okhla

 mannuarora on Apr 25, 2017
My car mahindra kuv 100 was sent for first free servicing today on 25/04/2017. The car was dirty from inside. Pictures were sent to the service manager ravinder. However he replied that i should be happy that t he has sent the car back to me on time. Latter he got really rude and said that he has done a mistake by accepting my car for servicing. Very rude and careless behaviour. The car is dirty from inside. There is scratch on the car which is not present on the job card the guy gave to me when he came for the pick up of the car. The company fitted central locking is not working and the car is...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — Kuv100 doomed with mileage

 jack_jacob on Apr 25, 2017
Sir, with utmost disappointment i want to say that i have lost faith in this indian company which made bogus claim of best compact hatchback running on the roads by the name of kuv 100. With every unit being dispatched, your faith increases to consolidate your foot in the indian aoutomobile market, but believe me it can only be taken over by maintaining the faith of your customers in you. Bought this vehicle by my hard earned money of my mother who is the only sole earning head of my family invested in your car which claimed to be the best hatchback on the indian road, was taken back by the worst...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Mahindra And Mahindra — Regarding complaint of owner book

 amimit on Apr 25, 2017
Dear Sir,

I have purchased Mahindra Gusto VX on dated 08-03-2017 from Sitamarhi Automobiles, Sitamarhi. But the agency is not providing me any computer generated invoice alongwith owner book of my vehicle. The agency is demanding Rs. 1500 extra for the Registration Charge, but I have already deposited before the delivery of my vehicle. Due to unavailability of owner book I am facing so many Administrative problems. Please suggest me for the further action.

Thanks
Amit Kumar Sinha
# 9060848281, 9155729296
Sitamarhi...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra And Mahindra — Engine failure xuv500 w8 after 57000 km

 vikasbhardwaj16 on Apr 24, 2017
Dear sir,

1. I registered a complaint on your toll free number 18002096006 'with you hamesha' on 05 apr 17, i was assured redressal in 24 hrs but 3 days have since passed & no action has been taken on my complaint.

2. I am a serving army officer maj vivek rautela who bought xuv w8 on 05 oct 13 from punjab automobiles, ahmedabad in my wife's name maj sonika sharma.

3. We were highly satisfied & happy with the performance of the xuv & never faced any major issues.

4. Being a die hard fan of the xuv, on 03 nov 16 i bought the new xuv w10...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Delay is repair and service

 S.Murali Krishn on Apr 24, 2017
M'y car tuv 300 met with an accident on 31st match 2017, enroute to chitoor from Bangalore, thé véhicule was tord and taken to jain cars Service centre at vellore. Thé Service at vellore jain cars is very pathetic, thé havent received parts for the vehicle Toll saturday last week-end., never thought Mahindra such à reputed company is absolutely not comitted to its customers, worst Service, its been à month now tht m'y vehicle tuv 300 is drill in jain cars. delay in receiving parts shows thé incompétence of the service team and dealership, unacceptable delay by Mahindra. I would never recommend...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Poor customer service with you hamesha application

 Mandy Traveller on Apr 24, 2017
The level of your customer service is really poor. Your customer service representatives have no sense to talk, your customer service is useless. If this is the level of your service, i would never ever buy any other product of mahindra. I was planning to buy club mahindra membership, but now, i will never buy it. Cuz i already know the kind of customer service i will be getting....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Mahindra And Mahindra — Rexton-mt

 jps shishodia on Apr 22, 2017
Hi,

I J.P.S Shishodia a a regular 15 year client of mahindra and mahindra first i had scorpio 2 times and this time i am owning Rexton-Mt i am very disappointed with the service sector from six months i am trying to procure some parts my cars both front window are not working and from six months i am facing this. my car no. DL7CM 1424 service center SHIVA MOTORS SAHIBABAD GHAZIABAD (U.P) Rest of the parts are also not available if (it is not cured asap i ll be taking this to the media as i have paid a amount of 23(lac)

Please take it seriously...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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