Ceat Tyres — Tyre 120/90-17

Address:

mukkam tyres, thazhe chovva, kannur

I have bought a CEAT tyre for my bike(KL-13-AK-8524) from mukkam tyres, kannur district in july 2020.this product has mfg warranty till 26/07/2026 and unconditional waaranty till 26/07/2023. my tyre got worn down completely in 6 month so i contacted mukkam tyres, kannur where i bought the product. they gave me the conact of a person named mr.ghosh([protected]) who is in charge of the ceat tyres in this area. he told that their service engineer mr.vivek ([protected]) will inspect the vehicle. but no further action where took place. and today[protected] morning my tyre got burst, and i called the same people and sent the pictures and videos. but they denied to sanction my warranty and reasoned that the company does not allow the warranty for worn out and bursting. my vehicle has just done under 5000kms with this tyre. so this shows the poor quality of tyre and no warranty is providing. so i am forced to buy a new tyre in this short period.so please consider my complaint and do the needful.faithfully,
abhishek k
[protected]