Ceat Tyres — unsatisfactory response to complaint no 109869

Address:

176401

It is with reference to my complaint no 109869 that I brought metzeler me22 tyre on 21/10/2016 from ceat distributor the details is attached in bill. The tyre is completely torned off in less than 18 months. But when I buy it I was assured that it will last for atleast 3years. So kindly consider my Tyre in warranty period and refund me the money or give me new tyre.
Moreover when I visited ceat website I don't find metzeler me22 tyre . So please let me know whether tyre given to me is make of ceat or not. If not then is it possible that ceat distributor can sell other tyre on ceat invoice as done in my case.
As I am not satisfied with verbal response to my complaint so Kindly consider it again and give written response to my complaint.