Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
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4233
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000
[Head Office]
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+91 17 2278 0057
[Chandigarh]
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+91 17 2305 8077
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Fax:
Fax:
+91 11 4615 0275
[Head Office]
+91 11 4615 0276
[Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4233
Pending
35
Resolved
37
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (434)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — Mileage of CIAZ VDI + SHVS

 rpsingh1957 on Jun 23, 2017
I had purchased one CIAZ VDI+ SHVS car from your dealer in East Delhi om=n dated 16-07-016.All three services are done by your authorised workshops in time. It completed 18000 km run. But the mileage of my car is 16.5 Kmpl. It is against your co claim as 29.00 kmpl. It is not nearby .
Can anybody suggest me or help me so that we can achieve a good or reasonable mileage which save my pocket.
It reflects the bad image of your co. when the persons ask me it mileage.
Moreover I pospond the my idea to purchase the another vehicle from Maruti.
I hpoe somebody will reply my...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — News paper advt. showing discount but dealers reluctant to pass to customers

 Dr. Navneet Gupta on Jun 22, 2017
Just as a sales gimmick in all dealers advt. Showing discount on some models of suzuki cars in uttaralhand in june 2017. When contacted two dealers for the said advt., gave a deaf ear and telling they are ignorant about it.

How can they play such trick. It seems that all the dealers are hand in glove and formed cartels. This kind of response is giving a bad name to apni maruti suzuki.

Any brand name is built by the combined efforts of manufacturer and dealers.

This kind of attidue is never expected in a state capital. Now the culture and attidue of buniness...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Nexa - kharghar (Navi mumbai) fraudulent commitment and wrong delivery of vehicle

 Sujail Prasad on Jun 22, 2017
Team

At the time of booking and at the time of delivery it was clearly said that vehicle is not older than 1 month i. E may-17 manufacturing.

Herewith i am bringing into your notice that in the registration certificate it is clearly mentioned that motor vehicle was manufactured in the month of january-17

When the vehicle was delivered to me the interior and outside there was mud stucked the polish was dull at the same time i asked the response was our where house is 70km away from the nexa - kharghar show room that's the reason mud was stucked while travelling...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Defective swift dzire breaking system - a risk of life.

 Mukesh Choudhary2916 on Jun 22, 2017
Sir/ma'am

I mangilal choudhary, purchased the swift desire rj19cf-7377 on 21.10.2015, the said vehicle started giving trouble from jan 2017 and and again and again happened 4th time. It was 4th time brake failure in my vehicle. At last it occurred at the authorised service centre i. E. Lmj services ltd. On 19 may, 2017.

1. I am a senior citizen and i purchased the said vehicle to meet my and my wife’s old age needs but the very vehicle has now became bone of contention in my life. It is dangerous, highly unsafe and threat to my life, life of my family members and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Issue in headlight and suspension

 ketanvaidya on Jun 20, 2017
Issue 1
Date 18 june 2017

We had given our car gj 01 rk 4558 to kataria automobiles, makarba, ahmedabad on 08 june 2017 for service and also there was a severe noise coming from the right side front suspension. Which i had informed the dealer at the time of giving the car for service and also at times when it was given earlier than 8 june. The problem did not resolve. Further, the car was again requested to visit the workshop on 16 june and was delivered back on 17 june. At that time, i was assured that we are keeping the car for 2 days to resolve the issue and after which...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Side mirror right

 ravinderr on Jun 19, 2017
Having staigrey vehicle under warnty, its right side mirror was defective since purchase, i approached the maruti service centers at jammu several times but the service centers at jammu didn't pay any head till today and now today the mirror plate on its own detached from cover and fell down, since it was a manufacturing defect and i was avoided every time by service centres at jammu, as such it is requested that the mirror be replaced under waranty at an earliest
It is sorry to say that maruti has been dodging me since last 3 years...
Complaint comments  Read comments [3]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Regarding service and quality purpose

 chvipin148 on Jun 19, 2017
I am vipin chaudhary from delhi, my car was drained in a water, so i gave it to your service station, named maruti service master f-39, okhla indl. Area phase-ii new delhi 110020., for a changing of all car parts which were faulty so when i picked my car from service station they told me that your car is good as new and no other parts are need to change and my bill was of 87152. Mechanics near by house said that it will cast around 30 to 40k not even i have paid so much for my car but it's not even working properly how it was used and after a week car wiring was default and car was not able start...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — New swift dzire 2016

 Sohail Qureshi on Jun 19, 2017
I am from jhansi (U p). I book new swift dzire 2017 model. When it launch and bookings were open for all customer. The showroom salesman told me that ur car has been pre booked and the company delivered ur car within a next month. But he has not kept his word and when i reached showroom salesman says ur car delivered after 20 days but now when i reach he neglact me so there is no response on a customer....
Complaint comments  Read comments [4]Complaint category Business & Finances

Maruti Suzuki India — Staff demanding extra money for giving true value car

 RajendraSharma0703 on Jun 18, 2017
Dear sir,
I would like to inform you that something is going wrong in your truevalue section at guwahati (Beharbari), as a good customer of maruti suzuki i had visited your truevalue outlet at beharbari (Guwahati) and when i had selected one of the car to buy, the staff name rishab agarwal there demanded and he asked me extra money above the car value and when i had refuse to give him the extra money he didn't give me the vehicle and at the same time he sold that vehicle to another person below the price which i had given against the vehicle and taken extra r. S 5000 from that another person...
Complaint comments  Read comments Complaint category Unauthorized charges

Maruti Suzuki India — Car service related issues

 Kuldeep Vala on Jun 18, 2017
Dear sir or mam,

Today i service my car swift desire cxi
Gj 27 ah 3503
At uday autolink pvt ltd
They mentioned wrong milege in bill of services.

And also give air cleaner 225 rupee
But in my car already new air cleaner available they don't ask to customer and directly charges applying for this air cleaner.

Revese gear movment hard problem not solved again after servising already i informed him for that.

They mentioned chages for coolant and oil filter which i already changed before service
And informed...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Misbehave and harassment

 subhash chopra on Jun 17, 2017
They are not accepted loan amount of hdfc bank my loan approved by dma deepak singla for dass associates ferozepur cantt in favour of new maruti alto 800 but mr sanjeev sodhi didnt accept his approoval so i am very harrased by his attending and not deal proper sales manager mr sanjiv sodhi talking rough and harras me and not accept my old maruti car in exchange offer...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Ciaz pathetic product quality poor addressal

 Rupesh Tomer on Jun 17, 2017
Dear sir/ma'm,

Pathetic product quality and performance of nexa ciaz!!!..

My previous experience and faith with my swift led me to continue my journey with maruti suzuki's new product "ciaz" in-spite of ample trustworthy quality products the competitors like honda city, hyundai verna.. Still i purchased ciaz alpha on april'14, 2017 from your nexa rajsneh meerut dealership,

Currently the vehicle has tracked appx. 5100 kms...

As on a pleasant day with my proudly owned "so called ciaz" was on my way from dehradun to gurugram (Self driven)...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Service denied to me

 Soundararajan.p on Jun 16, 2017
I request your service centre to pickup my ertiga car tn 38 bp 0371 for water service. Sofar i gave my car to their service centre for all my services and repair works. But they refused to give pickup and drop failitis even i ready to pay for that pickup and drop services. And also they cut the phone without giving proper reply to me. Ppreviously they provide these facilities to me. Last three services they could not give proper reply to me for service done details but they forced me to give service mark 10 out of 10. Regarding these i argued with them. Because of these reason now they denied these...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Average

 Pardeep Jotder on Jun 16, 2017
This refers to the buying of new alto 800 lxi, bought 31st march 2017 from stan autos c 39, phase – 3, mohali.
Since i bought the car there’s an issue of average. Last time i filled 18 ltrs of petrol and only drove 165 kms which comes to less than 10 kms per ltr, so as a customer i am really dissatisfied with the average my car is giving at the moment
I would like you to give your concern to the matter on priority as i wasn’t expecting this kind of average from maruti product.

Thanks

Pardeep kumar
+91 911 56 96 475...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Baleno car' fender

 zraj on Jun 15, 2017
Hello nexa,
Hello maruti,
I rajan singh purchased a baleno car at krish motors showroom pitampura last year having registration no dl8cy 8020.
My car's left side fender is very mild, even a slight pressure with hand makes a dent in it which has to be repaired afterwards.
After inspection of my car in wazirpur service station mr. Aveg jindal (Maruti representative) and mr. Sandeep sharma general manager (Service &bodyshop) krish automotors they told me its normal your car's fender and maruti's all car fenders can be easily mild and dent if any body stand with your...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Wagen r vx1 bs4 giving trouble with wheel bearing just after 26000 km

 Venkata Rama Rao Medicherla on Jun 13, 2017
I have purchased a new wagen r (Regd. No: or 02 by 9341) about 5 years back. Recently, a month ago my vehicle was serviced at sky automobiles, patia, bhubaneswar. They have done wheel alignmnet. After servicing, i went to my native place with my car. Unfortunately, after running for about 400 km, it developed bearing problem and lot of sound was coming. After coming back i took the car again sky and they said bearing need be changed for one of the back wheels. I have driven it only about 26000 km sofar. How can maruti car gives trouble with bearing after just 26000 km. All our family family members...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Scratch of car

 saket73 on Jun 13, 2017
Sir i am saket from ranchi. I have claimed for insurance of my ciaz car in apr 16 and jan 17 two times. Both of time service center scratched my car and didnt accept their mistake and harassed me. I have contacted mr bablu mr mahto mr indrajeet in maruti premson workshop ranchi, kanke during the last 1 year they fails to sort out my matter and i got harassed badly for the last 1 year. Totally 4 scratches every time i visit service center. I want justice from your side. T
Thanking you....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Car repair work is delayed.

 vdivs on Jun 13, 2017
Dear sir/madam,

Before i post my concern let me highlight that below customer care numbers of maruti suzuki are not being answered
1800 180 0180
1800 102 1800
I tried calling on above numbers but the call gets disconnect after interactive voice response (Ivr).

I purchased maruti wagonr in june 2016. I met an accident near mumbai-pune expressway in the month of october 2016. The car is at an authorized service center/garage in narayangaon, pune.
The car was insured from royal sundaram. Insurance claim has been passed in the month of march...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Maruti Suzuki India — Car service issue

 Rakesh Dholiwal on Jun 12, 2017
I have purchase swift vxi in oct-16, on very first day i am facing problem in back gear and ac, my car's back gear ia working after 2-3 attempts, and ac is also not working properly same is raised many time to servuce center but every time geeting same reply that no issue with your car, plz do let me know one thing if everything is good why i am facing this problem.

Rakesh
9828069539...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Poor quality of vehicle & service

 avijitkhan on Jun 11, 2017
Dear sir,
I have maruti wagonr vxi 2014 july model. I bought it from m/s motor craft-sahibabad dealer. I have a had very bad experience of said dealer. Every time i did service of my vehicle from this dealer but never recitified problem first time. Recently i faced starting problem while drove with my family outside. Immediately sent vehicle as per advice of dealer. Two times the attended my vehicle then recified probelm but surprisely again same problem came after 20 days. I stuck with my family on road side, this was happend 4 times since last 2 days. I am fearing to take my vehicle outside....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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