Maruti Suzuki India Complaints & Reviews

Mera mobile number galti se kisi Maruti Suzuki vehicle ke saath link ho gaya hai. Mere paas koi Maruti vehicle nahi hai.

Mujhe baar-baar unwanted calls aur SMS aa rahe hain vehicle service ke regarding.

Kripya mera number turant apne records se remove karein aur future me koi call/SMS na bhejein.

Mobile Number: [protected]...

My name is Hasmat Ali From Pallia Kalan Uttar Pradesh India 262902 My car is Ertiga Vehicle number is UP 31 CT 4854 commercial registered. My car got an accident and car was damaged hugely. They were repaired and modified the body and then they try to start car it didn’t. At that point they open car engine without informing me. They should inform the customer before open the car engine now they want me to pay for repairing and the...

The issue started with an old car. After that, Asif, the salesman, sent me to the Pantha Chowk Nexa office. There, I was made to wait for 2 hours, after which I was introduced to a Sajad Ahmad, an accountant, who filled out another refund form and gave a timeframe of 5 days. However, the refund still didn't come, and after that, Sajad Ahmad stopped receiving my calls. I have proof of this, including call details and screenshots, everything....

Good evening,

I'm Srikanth from Sri Ranganatha Paduka Vidyalaya Trust. Our ECCO vehicle (TN 48BD 0513) was serviced today, but the general complaint wasn't resolved despite raising a complaint. The service centre raised a bill for ₹10, 156/- without addressing the issue. Our staff verified, and we're unhappy with the service.

The vehicle and bill are with the staff who delivered it. Please look into this...

Dear Sir/Madam,

This is my second reminder regarding the defective infotainment/music system screen in my Grand Vitara (Purchased on 07-Nov-2023).

I want to highlight again that a screen failure within just 2 years is highly unusual and does not match the quality standards expected from a brand like Maruti. This clearly indicates a manufacturing defect or poor-quality component, not normal usage wear and tear.br...

I had purchased a new Baleno Alpha AGS from Nexa Singla Link Agencies and had sold my old car VW Polo Petrol Regn no DL 3C BV 0398. I was given an undertaking that the old car will be transferred within 90 days. However, despite several followups the dealer/True Value Outlet is not providing me a copy of the new RC. I am being informed that this process takes upto 150 days. I then requested the Dealer to provide me with a copy of the new...

On 15th oct have paid booking amount and car was booked at condition of its availability at time of booking which was confirmed at time of booking by dealer lasjun staff Mr muddasir [protected] .post that once final amount was credited on 23rd oct he started saying there is technical issue we cannot allot you this car inspite of this will allot you other car which till date they have not given .on other hand staff muddasir and their senior...

Dear Concern,

I am writing to inform you that I have not yet received the registration certificate and the second key for the Grand Vitara (registration number UP 70 GK 3758) that I purchased from True Value, Varanasi, on September 1st.

The absence of these documents is preventing me from obtaining my car insurance policy. I kindly request that you provide the registration certificate and the second key as soon...

I am complaining about the vehicle number KA53ME1006 the vehicle driver has been drink when driving and hitted me physically....

I am registering my strong complaint regarding the steering stickiness issue in my Baleno, which I have been reporting since October 2021. This issue is already recorded in your database.

It is well known in the market that this defect was common in the initial batches of Baleno vehicles and was even subject to a field recall. Despite being a serious safety hazard, neither your authorized service agencies nor the OEM has acted...

Not responding properly...

This is to bring to your kind attention that Mandovi Suziki - Vijaynagar has charged me Labour charges 10 times for the consumables used Rs. 65/- which is not at all acceptable, when asked them about the pricing policy they asked to contact Maruthi Suzuki hence am mailing this issue with you to resolve it by on or before 7days from this mail i.e., 04.06.2025. For your convivence attaching the Bill copy as well. If not responded with in the...

Purchased New car but found fabrications done in new car, like hole in Boot door, misaligned right side rear door and Boot door., raised complaint but 31 days gone, there is no response.
Complaint no is A[protected]...

Maruti has very smartly decreased the smart hybrid option from LXI option which was supplied earlier in the new brezza model in all variants but it was showing in the catalogues i have purchased the car by seeing the brochure where it was showing smart hybrid option in all variants and the same has also supplied also by Maruti in lxi variants and if company has decreased the feature it should also decrease the price but Maruti has increased...

I bought new Beleno Zeta petrol model on dt 07th Oct 2021 from Nainital motors, parts Nut Bolt full Rust with wheel bearing .
Kindly see the attached photo for the same.
This is a safety parts, no plating or no surface coating on these parts.
Need respond on this mail in urgent basis.
CAR DETAIL AS PER BELOW:-
REGISTRAION NO UK01C8399
REGISTRATION DATE 23th OCT 2021
OWNER NAME RADHIKA MEHTAbr...

Dear Maruti Authorized Service Centre Management,

I am writing to express my extreme dissatisfaction with the service I have received at the Classic Motor Garage in Jassur, Nurpur, Dist- Kangra.176201 Himachal Pradesh. As a loyal customer since 2003, I have always trusted Maruti's authorized service center’s for their reliable and quality service. However, my recent experience has left me deeply disappointed and frustrated.

On 30th December 2024, I submitted my vehicle ( BALENO CAR HP 38F 9700 ) for repair and service at the afore-mentioned service center. It has been 23 days since then, and shockingly, the required part is still not available with the service center. This delay is utterly unacceptable and shows a sheer lack of responsibility and dedication from a reputed Maruti authorized service center.

In the past, I have never faced any issues with their work or behavior. In fact, I used to travel all the way from Delhi to Jassur just to get my vehicle serviced because I was always satisfied with their excellent work. However, it is disheartening to see the quality of service deteriorate to such an extent that I no longer feel confident in their capabilities.

The fact that it has taken more than 20 days to procure a small part, which could have arrived from abroad in this time frame, is simply inexcusable. Their complete lack o[censored]pdate on the order status or any concrete information about the part further adds to my frustration. This shoddy service is a disgrace to Maruti's otherwise stellar reputation.

I urgently request the top management to investigate this matter and take immediate corrective action. The reputation of your service network is at stake.

Time Frame for Resolution: I expect a resolution to this issue, including the arrival and installation of the required part, no later than Thursday 23th January 2025. Failure to resolve my problem by this date will leave me no choice but to cease using Maruti services in the future.

Please ensure that the part is ordered, and my vehicle is repaired without any further delay. I sincerely hope that you can restore my faith in Maruti's service standards.

Looking forward to your prompt response and resolution regarding this matter.

Sincerely,

Bhanu Pratap Singh
Vill.- Pacca Tiala,
PO.- Kandwal,
Teh- Nurpur,
Dist- Kangra.HP.176201
Mob- [protected].

First thing on 5th July I have seen all body sides scratches present, your team also seen that on same time.

Next not any discussion about again delivery, I have said to all of your team for cancel this car at the same time.

After that not your sale team visited for delivery, that team is coming for try convinced accept this car delivery and all time I have meet them, discussed about that and I am saying for...

Today in front of manglapuri dtc bus depot a car doing rash driving hit my friend the car number is DL 13T 0623
Wagon r.
Please take serious action otherwise i will register a f.i.r.

Dear Maruti Suzuki Customer Care Manager,
This is to bring to your notice- I undersigned Vishwajit Prakash More has purchases Maruti Suzuki Ertiga ZXI (O) CNG 1.5 L, MID NIGHT BLACK (GJ-06-PS-6655) delivered on date : 11.08.2024, just purchase & came to home staying 4.5 KM away from showroom -Somatalav Vadodara, I kept car covered in parking car cover was purchase from showroom amar car- on 3rd day i.e 13.08.2024 when I opened cover...

On 6th August 2024 we gave our car, swift vxi 2022 (amt) model to Maruti authorized service centre to fix the automatic gear box issue, further the centre informed us that the gear box has to be replaced .Since the car has warranty we were informed that we could claim warranty to replace the automatic gear box from the service centre's side, but after claiming for the same the centre informed us that Maruti is delaying the approval process for warranty claim because of this the service centre isn't able to fix the problem and deliver the car on time. Regarding this issue we have mailed to Maruti's customer care but we haven't yet recieved any reply from them and no action has been taken. Maruti has to speed up the process on their side and give an immediate solution for the same.
This is not the first time I'm having this kind of experience with Maruti, It's just been 2 yrs since purchasing the car and we have faced issue with the compressor which took Maruti 1 month for service. And the same is happening again for the warranty process which is very pathetic and needs a lot more improvement.
I don't know how Maruti could provide us with such a defective product and we are looking forward for replacement or compensation for the car from the company's side . I'm facing mental stress because of such a product, waiting for the next issue to arise. Also it's hard without this major mode of transportation for a family of 4.I know Maruti manufactures poor cars but hasn't expected such a worst quality car from them .This is a serious concern from my side for Maruti to look upon our issue and give some permanent solution for innocent customers like us who are tricked into buying such defective cars and I expect some assurance from Maruti that this kind of disappointment won't happen next time.