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Maruti Suzuki India Complaints & Reviews

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1.3
Updated: Jul 23, 2026
Complaints 6912
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1708
Unresolved
5204
So far, so good. Maruti Suzuki India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Maruti Suzuki India will keep up the work and continue to help more customers with their concerns even better 🤝
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Maruti Suzuki India reviews & complaints(6912)

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G
Gunupudi Anand Babu
Jul 23, 2026
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Need accountability

Address: 5th town, visakhapatnam

Worst car servicing done by Varun service center
*Complaints*
USB not working
Outside air is coming inside through AC
Milage problem
Back camera wiring problem
Reading Problem
They told all complaints are rectified but didn't...
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[email protected]
Apr 1, 2026
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Wrong mobile number linked with vehicle/Unwanted calls & SMS"

Mera mobile number galti se kisi Maruti Suzuki vehicle ke saath link ho gaya hai. Mere paas koi Maruti vehicle nahi hai.

Mujhe baar-baar unwanted calls aur SMS aa rahe hain vehicle service ke regarding.

Kripya mera number turant apne records se remove karein aur future me koi call/SMS na bhejein.

Mobile Number: [protected]...
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J
Javed145
from Palia Kalan, Uttar Pradesh
Mar 11, 2026
Mar 12, 2026
This thread was updated on Mar 12, 2026
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I am complaining about accidental car not repairing under insurance and open engine without asking me

My name is Hasmat Ali From Pallia Kalan Uttar Pradesh India 262902 My car is Ertiga Vehicle number is UP 31 CT 4854 commercial registered. My car got an accident and car was damaged hugely. They were repaired and modified the body and then they try to start car it didn’t. At that point they open car engine without informing me. They should inform the customer before open the car engine now they want me to pay for repairing and the car was...
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F
Faisal bilal shah 12345
from Srinagar, Uttarakhand
Dec 18, 2025
Dec 18, 2025
This thread was updated on Dec 18, 2025
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Refund issue

The issue started with an old car. After that, Asif, the salesman, sent me to the Pantha Chowk Nexa office. There, I was made to wait for 2 hours, after which I was introduced to a Sajad Ahmad, an accountant, who filled out another refund form and gave a timeframe of 5 days. However, the refund still didn't come, and after that, Sajad Ahmad stopped receiving my calls. I have proof of this, including call details and screenshots, everything....
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S
Srikanthvasan
Dec 4, 2025
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Ecco

Good evening,

I'm Srikanth from Sri Ranganatha Paduka Vidyalaya Trust. Our ECCO vehicle (TN 48BD 0513) was serviced today, but the general complaint wasn't resolved despite raising a complaint. The service centre raised a bill for ₹10, 156/- without addressing the issue. Our staff verified, and we're unhappy with the service.

The vehicle and bill are with the staff who delivered it. Please look into this matter...
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A
AASHIT SHAH
Nov 18, 2025
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Defective part

Address: FLAT NO.9,DILIP NANDINI CO OP HSG SOC, MALAD WEST

Dear Sir/Madam,

This is my second reminder regarding the defective infotainment/music system screen in my Grand Vitara (Purchased on 07-Nov-2023).

I want to highlight again that a screen failure within just 2 years is highly unusual and does not match the quality standards expected from a brand like Maruti. This clearly indicates a manufacturing defect or poor-quality component, not normal usage wear and tear.br...
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A
Ajay Baluja
Nov 13, 2025
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Transfer RC not received

Address: 30 Lajpat Nagar IV Main Ring Road New Delhi 110024

I had purchased a new Baleno Alpha AGS from Nexa Singla Link Agencies and had sold my old car VW Polo Petrol Regn no DL 3C BV 0398. I was given an undertaking that the old car will be transferred within 90 days. However, despite several followups the dealer/True Value Outlet is not providing me a copy of the new RC. I am being informed that this process takes upto 150 days. I then requested the Dealer to provide me with a copy of the new...
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Z
zeenat majeed
from Bhopal, Madhya Pradesh
Oct 29, 2025
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Vehicle not delivered

On 15th oct have paid booking amount and car was booked at condition of its availability at time of booking which was confirmed at time of booking by dealer lasjun staff Mr muddasir [protected] .post that once final amount was credited on 23rd oct he started saying there is technical issue we cannot allot you this car inspite of this will allot you other car which till date they have not given .on other hand staff muddasir and their senior...
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A
[email protected]
Sep 28, 2025
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request for registration certificate & second key - up70gk3758

Address: B 30/98 B, NAGAWA, LANKA, VARANASI

Dear Concern,

I am writing to inform you that I have not yet received the registration certificate and the second key for the Grand Vitara (registration number UP 70 GK 3758) that I purchased from True Value, Varanasi, on September 1st.

The absence of these documents is preventing me from obtaining my car insurance policy. I kindly request that you provide the registration certificate and the second key as soon...
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R
Ramesh b c
from Bengaluru, Karnataka
Sep 19, 2025
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Rash driving drink and drive

I am complaining about the vehicle number KA53ME1006 the vehicle driver has been drink when driving and hitted me physically....
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R
ravi.shirol
Sep 13, 2025
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steering problem in baleno ka03 na2293

I am registering my strong complaint regarding the steering stickiness issue in my Baleno, which I have been reporting since October 2021. This issue is already recorded in your database.

It is well known in the market that this defect was common in the initial batches of Baleno vehicles and was even subject to a field recall. Despite being a serious safety hazard, neither your authorized service agencies nor the OEM has acted...
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S
S. Perumal
from Dharmapuri, Tamil Nadu
Jul 23, 2025
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Scooter service time scratch

Not responding properly...
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S
S.S.Nadkar
Nov 7, 2024
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Not resolve my problem

Address: Plot no x38 near gole roadlines MIDC MAHAD

First thing on 5th July I have seen all body sides scratches present, your team also seen that on same time.

Next not any discussion about again delivery, I have said to all of your team for cancel this car at the same time.

After that not your sale team visited for delivery, that team is coming for try convinced accept this car delivery and all time I have meet them, discussed about that and I am saying for...
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A
anu1331984
from Pathanamthitta, Kerala
May 26, 2024
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Insurance denied

I hope this email finds you well. I am writing to bring to your attention an issue regarding my car, bearing registration number KL26N 4755, which was purchased from the esteemed dealer, Induz Motors, on June 22, 2023.

Since the purchase, I have been diligently servicing my vehicle at Induz Pathanamthitta, ensuring its optimal performance and longevity. However, during the recent 10, 000-kilometer service, a concerning issue...
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S
Sailesh.y
from Hyderabad, Telangana
Aug 5, 2023
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Worst service at Maruti at varun motors Begumpet

I have informed the staff that I’m coming for the service for my new Swift car and the person at desk booked the appointment. Now the service person not taking the vehicle for service and the reason they are mentioning is not acceptable. That authorised person saying that ‘we have more vehicles for today for service you please come tomorrow’. Contact me at [protected]...
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K
Krunal Panwala
from Surat, Gujarat
Jul 18, 2023
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Ecm failure in the in 3 years

Address: Amar Nexa Service , Opposite to Avadh Arena, VIP Road, near Sham Mandir, Vesu, Surat, Gujarat 395007

I have complain related that Why ECM was failure in maruti suzuki baleano in 3 years. Kindly give a prospectively answer related for ECM was failure.
Kindly support us for this....
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P
[email protected]
Jul 2, 2023
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Duplicate invoice

Maruti Suzuki — Required duplicate invoice copy

II bought the Maruti Suzuki RITZ VDI car . They did not provide an invoice copy. Kindly request to send a second copy of the invoice.
Manufacturing date - 03/2011
Chassis no. - MA3FDEB1S00276687
Engine no. - D13A1515612
Fuel. - DIESEL...
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R
Ravi Madhukar Birazdar
from Navi Mumbai, Maharashtra
Jun 26, 2023
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Fake receipt miss usse my payment sales partner

Address: 56 & 57, Rasulgarh, Bhubaneswar-751010

I am booking for Ertiga car for narayani motores odisha sales parson say sir car allowed ho Gaya hai payment required I was payment for car holding so I am pay 2.5 lach sales parson Miss used my money plz refund my money...
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R
Rubs333
from Chennai, Tamil Nadu
Jun 24, 2023
Feb 29, 2024
This thread was updated on Feb 29, 2024
Resolved
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New Spresso windshield glass crack

Address: Pratham Motors, Belandur

I bought a maruti Spresso vxi Plus on 2nd June 23, i see a crack in windshield glass without any accident, hit. When i visited showroom, they said once the out pass issued to vehicle they are not responsible for anything. And asked me to contact service centre and insurance company.
I have a question here, if the glass has manufacturing diffect and which cracked due to poor quality, is Maruti not responsible? What is the quality assurance...
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B
Badri9481
Jun 13, 2023
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AMT gearbox unit damaged during repair

Address: Delhi

My Swift AMT gear box unit demaged during repair and now asking to replace whole gear box unit and payment has to be paid by me. Also raised a complaint through maruti customer service but no one is bothered. My car is at Maruti service centre since 21 mar 2023....
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