Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4957
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4957
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — car engine total damage

 Govind215 on Jan 23, 2018
Sir mera naam govind rawat h mere pass swift dzire car h meri car on warranty h jiski purchasing date 15/02/2017 h car k engine m se oil aaraha tha maine usko authorised service centre par dikhaya unhone oil seal leak hona bataya mechanic ke dwara oil seal badalne par usme kuch mistake ho gayi jis ke karan engine camshaft timing chain system had baal rocker arms etc. Pura engine demage ho gya kripya kar mera engine badla jaye...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — jamming of driving wheel while taking turn right and left

 s k rane on Jan 22, 2018
22.01.18
Respected sir,

I had given my maruti wagon-r - cg-07-m-1044 to sparsh service center at bhilai. Because of new establishment and shortage of skilled man power and spare parts they have handed over to sparsh automobile pvt ltd. Pachpedi naka, raipur.

The problem in my vehicle is some time its steering wheel get jammed while taking turn either to right side or left side. This problem in my vehicle since last 2 to 3 months. This problem is not regular it comes after 2 or 3 days. Whenever your expert of service centre drive my car at that particular point...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — delivery pending for the past 2 months

 Radhika Narayanan on Jan 22, 2018
We had booked maruti wagon r plus on 24/11 at kalyani motors, bangalore by paying the booking amount. We were promised delivery within 2 weeks. We were planning to have this new car on the occasion of my kid's birthday and the new year. Till date we have not received the vehicle, nor the date of expected delivery is being communicated to us. There is no response to our complaints and no one is attending to it or resolving it, complaint id - [protected]....
Complaint comments  Read comments [2]Complaint category Car Dealers

Maruti Suzuki India — wagon r ka03na7386. dt of regn 30/06/2017

 sunithasrinivasan on Jan 22, 2018
My wagon r automatic stopped completely in the middle of the road on 20th jan 2018.
We were unable to shift the gear to neutral and therefore start it.
Service people from 2 maruti service stations came and tried to rectify the problem but were unable to do so.
Around 6pm we towed the vehicle to mandovi motors yeshwantpur service station. The vehicle was purchased from mandovi motors bangalore.
Until now there has not been a single update from the service station. I have no idea of 1) what the problem is 2) when the vehicle will be ready.
On speaking to the manager...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — insurance claim process / windshield wiper water not working after claim

 Yatin Chaudhry on Jan 21, 2018
Dear sir /mam
I bought swift vdi from modern maruti karnal, haryana... And i go to there service station, for 1000km service, as car windshield glass get broken, so i asked them to replace the same in iffco tokio zero debt bumber to bumber
Insurance, they asked me we don't have windshield it will be available after 3days. I said its ok, then they asked me to go karnal motors there they have stock of windshield with fasttag, but unfortunely karnal motors dignies as i bought car from modern maruti, then i came back to modern, then they said ok sir we will take the windshield from karnal...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — non activation of fast tag

 Amit Kumar Sriwastava on Jan 21, 2018
I had purchased maruti dzire vxi on 13.12.2017 from karnal motors, karnal in the name of amit kumar sriwastava and an amount of rs.600/- was paid by me with an assurance that rs. 200 will be automatically credited in your fast tag account. But i am extremely sorry to inform you that despite repeated request to karnal motors, karnal my fasttag has not been recharged with rs. 200 to start using the fast tag at toll plaza.

Therefore, i request you to ask your agency to resolve the issue or refund rs. 600 which had been collected by your agency towards providing fast tag facility.
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — delay by the dealer as promised after taking the booking amount

 Adil Imam 2019 on Jan 21, 2018
Hi. This is to inform you that i adil imam had booked a maruti suzuki dzire zdi plus amt with paramount wheels mira road east showroom on 27th november 2017 as promised by them my delivery date will be 25th jan to 29th jan 2018. But now onwards they are saying it won't be delivered before 15th feb 2018. I really very disappointed by there promise in im missing my wedding anniversary also. Before doing the booking there was a very good follow by thier side and after giving them the booking amount of 25000 they totally forget us. As promised by them that sir you make the booking amount and by next...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — maruti suzuki alto 800

 Murad T K on Jan 19, 2018
I am murad from aluva, ernakulam, kerala
I bought a maruti suzuki alto 800 from indus motors, muttom, aluva on may 2015
The vehicle has only covered a distance of 13500 km now
I normally give my vehicle to the same indus motors for service
But the problem is, after each service, noises r coming from the engine and shock absorbers
I even have a doubt whether these people are changing the vehicle parts during servicing because i am not using my vehicle much
I even reported the issue to the respective dealer but they r giving their ears into this problem
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — swift pb12 ad 0605 (punjab)

 mann mandeep on Jan 19, 2018
After the completion of repair of swift car you were delivered car to us n we saw your working...
Such a shameful thing for you
That u r not working efficiently
Like particles of dust n window issues you people weren’t cleaning properly...
N u r not working properly like window issues even your careless behaviour towards your work seen by us like scratch on front side of the car all because of your careless attitude......
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint id 172011184321...

 Draunak on Jan 19, 2018
Complaint id[protected]

Dear sir/ma’am,
I am sending so many mails but noone is responding but only ignoring. This is to make you aware that i have submitted my car n keys to mr. Rahul bamne as instructed by mr. Ranjeet pandey (Kalina workshop) on 15.01.2018.
Today is the 5th day my car is with you all and till now i hav not received any kind of response. Not even tried to call me back seems lik you all are least interested. If this is the matter then fine even i have all the legal documents to deal with you all.
My problems are getting worse rather then...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — not getting any response from maruti. taking my complaint for granted..

 Draunak on Jan 19, 2018
Dear sir/ma’am,
I am sending so many mails but noone is responding but only ignoring. This is to make you aware that i have submitted my car n keys to mr. Rahul bamne as instructed by mr. Ranjeet pandey (Kalina workshop) on 15.01.2018.
Today is the 5th day my car is with you all and till now i hav not received any kind of response. Not even tried to call me back seems lik you all are least interested. If this is the matter then fine even i have all the legal documents to deal with you all.
My problems are getting worse rather then getting it solved.
Everytime they...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — not satisfied with dealer services

 Haneet singh1984 on Jan 18, 2018
I repaired my car four five months back from Maruti . But I am not satisfied with dealer service I leave my car 5 times at dealer counter and tell the problems to him but they didn’t solve the problems till now. Every time I leave my car 4-5 days but everytime they give the excuses and misguide me. Denting, paint mismatch, new headlight front glass ....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — maruti nexa do fraud with its customers

 AMIT500 on Jan 17, 2018
If U peoole have little bit respect for the customers then do the needful at the earliest.
Ms. Deepti Shivangi as per telephonic conversation with you no response was received till date and time from the Showroom. Reallly it was one of the horrible and worst experience of my life. If U people cant take action against the bloody showroom fellows and no compensation was given to me then I must say one thing that you people have no self respect and no respect for the customers. Really its not good on your part if you people cant take action against that bloody fellows. My Complaint reference...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — delay for supply of gear box assembly for new vehicle

 Sukanto Panda on Jan 17, 2018
Dear sir, i have a complain that your mechanical engineers not inspection the vehicle properly and as well company also looking for their more products that's why this things are happened in the company, in which where we are suffering it is relay very very bad. I purchased the vehicle on 19/12/2017 after six day on 25/12/2017 the gear box totally damaged what can i do for it till today i could not received my vehicle...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — maruti suzuki india defect in high-pressure pump, 2nd time in 2.8 years

 vishnur473@gmail.com on Jan 17, 2018
I am a maruti suzuki swift (Vdi) customer from last 3 years. I bought my car on april 2015 from indus motors muvattupzha. After 1.6 years one day my car suddenly stopped in middle of the road without giving any warning or alert and i tried to start the car several times, after several tries my car started. Next day i took my car to maruti indus service center and told the issues happened last day, in the evening they have called me and said, the issue is due to damage of high pressure pump. Since my car was in normal warranty period they offered me a free replacement of damaged part.
Complaint comments  Read comments [3]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaint about the non-delivery of certificate of registration

 ka00mal on Jan 17, 2018
I am writing regarding the non-delivery of Certificate of Registration for the Maruti Ciaz VDI car with vehicle ID MA3FXEB1S00266831 that I have purchased from T.R. SAWHNEY MTRS.P.LTD in New Delhi. The purchase was make on 30/03/2017 with full settlement of required charges told by the dealer. The charges included on road cost of car alongwith Rs ~78, 000 as registration charges to my address in Faridabad, Haryana. I paid the down payment and rest with the loan from Yes bank.
Initially, car dealer told me that my certificate of registration will be handed over to me after 2-3 months but...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — swift pb12ad0605

 mann mandeep on Jan 17, 2018
Suddenly, we reached your cm autosales office in ropar to check the damaged accidental car. We are not satisfied with your service like your employees weren't working efficiently and not coverd the car with car-cover and they were using the car like a scrap material just like a bin. That's the main reason why you are loosing your loyal customers all because of your careless attitude toward work....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — my swift dzire

 Corrina Ridewood on Jan 17, 2018
About 15 days ago we had changed our engine at competent motors (Ghazipur) along with the engine other small parts were added and a bill of 125000 was paid to them. We were told that the car would be checked from a to z and no problem would be faced.. Just within 2 days there was an oil leakage.. Now when we went back to the company they are demanding 15000 more for parts regarding the leakage.. This is too much! Kindly contact me asap on [protected]
Mrs kiran kapoor...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — insurance claim rejection

 RamdayalYadav on Jan 15, 2018
Hi All,

Very good eveing sir/ Madam,

I am writting this after hearing revert from insurance team of royal sundaram. Last thusday on 04th Jan 2018 i meet with accident. when i put car is service centre under insurance claim insurance agent clearly denied for considering some part of car which is damaged stating this are good and this are old we cant consider in to insurance while picture clearly shows that it is damaged.

i just want to know whats is the zero dept polcy and what is the purpose of car policy i think as per company its only mean that calim...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — complaining about my car

 Akhileshwar singh Singh on Jan 13, 2018
Sir my car maruti suzuki ritz no. Jk14d 3719 met woth an accident on 1 oct 2016 and i submitted my car in jk vehicleads udhampur yard on 2 oct 2016 and asked for its repair all those things that needs to be done to repair it. Firtsly they took more than 3 months to repair it and handover me on 4 january 2017 but when i checked out my car they had done all incorrect work no proper body parts are fitted. Car's bonut wasn't painted with proper finish. Bonut was not fitted properly. Ecm signal continuously shown and so many other problems. Now i have my car in other workshop to get the reqd. Workd done...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

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