Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4906
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 40 6672 9999  [Hyderabad]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4906
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India Complaints & Reviews

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Suzuki Motorcycles — new suzuki access 125 - rear brake drum worn, out after 2 300 km!

 Sheetal_pr on Sep 22, 2018
New suzuki access 125 - rear break drum worn out after 2, 300 km!
Along with hard break shoe. Just had 1 servicing in authorized service center.
I am expecting a replacement of the drum & break shoe, as suzuki motors had passed poor quality product.
Company must investigate and trace the lot code and check the drum quality used for production.
I am thinking to circulate this on social media depending on the response from company....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Suzuki India — suzuki access 125 silencer rusted and denied replacement

 Mohammad Riyazuddin on Sep 22, 2018
This is very disappointing that new suzuki access 125 2016 model's silencer is rusted and became hole in more the three place within a two year. I never expected such a third class low quality material, suzuki is using. I visited the show room #heerasuzuki but they totally denied replacement saying taht we are servicing more than 500 scooters in a month and we never noticed this type of issue earlier. "this may be any chemical problem", thus is their statement....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — service related

 RK Bhardwaj on Sep 22, 2018
Dear sir,
I had serviced my car (Hp40c5599) at your goyal motor paonta sahib (Hp) jun2018. Replaced some parts (See service history) but after replacement of parts a new problem came which were addressed to your service centre goyal motor baddi and nalagarh, during my last service but till date no exact problem diagnosed. This is very surprising. My concern are bellow

1. Why problem come after replacement of spare (As per my current observation it is due to bad break pad) as these break pad replace from your service centre?
2. Why this problem seriously not attend...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti baleno alpha automatic petrol high end - dealers cheating the customers

 sureshkavuru71 on Sep 20, 2018
I have purchased Maruthi Baleno Automatic Petrol High End model from Varun Nexa Showroom - Vijayawada in Dec'2017. At the time of buying, showroom executives insisted to take the insurance policy from the showroom itself and they informed us the insurance will cover for everything (Full Insurance), under compulsion i have paid all the total amount to around Rs. 10.10 Lakhs to showroom only. Recently on 11-Sept-2018 my vehicle was stopped in the middle of the road in Hyderabad and as per the advises of the workshop people we have handed over the vehicle by toeing van help. For our surprise the workshop...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — request for copy of the bill or duplicate bill

 Gururaj Kothwal on Sep 20, 2018
I have purchased a car make of maruti suzuki, model breeza (White), year 2018, by name momo media creatives, bangalore, (Reg. No. Ka 04 mu 6364). From mr. Umang srivastava, from: pratham motors, queens road showroom, bangalore

Original invoice of the vehicle is missplased.

It is requested that, due to audit our ca authorities are asking invoice copy of the vehicle for booking the expenses.

So please arrange to give a duplicate invoice copy of the vehicle my contact no. Is [protected], mail id gururaj@momomedia.in...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — bad management and poor quality of work.

 Gaikwad TD on Sep 19, 2018
I have drop my car marito suzuki swift, vdi for servicimg and some dantong, paontong work through insurance amd the rest of work woll on payment, i have deposted my car at ace kudale manjri pune on 06 sep 2018. After 13 days theu have called me for collection of car and i am surprised that the door finishing, painting work was not acceptable. When i was check my car the required work was not compled. Rhe paint drops are clearly visible on the door including the air bubbles on lower panel. I have facing transport problem to carry my childern to school and also to me for goes to office last 13 days....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti suzuki super carry

 Ankit Nichani on Sep 19, 2018
We had bought this vehicle to increase our business and income
but this vehicle is giving us too much of problem.

in past 2 months the vehicle has visited service station for repair for 2 time and each time they are taking about 4-5 days to repair it giving reason that it is new for us to repair and parts are also not available.

and every time they are giving huge bill. which is now getting out of our budget. and still vehicle is not performing perfectly.

i am getting same complain that our fuel is not correct. i am getting my vehicle refiled from...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — I'm complaining about pathetic mileage of my new car ciaz

 sidhiraj.p on Sep 19, 2018
Dear sir,

I bought a new ciaz car with registration number ts07 fw 6573 and recently its giving a pathetic drop in mileage i. E., 10 km/ltr.

I give regular service at 'sai service maruthi' in sanath nagar, hyderabad.

Till date after several complaints issues is not resolved. Pathetic service.
Please solve the issue.

Thanks.
Ph: [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India Ltd — maruti suzuki swift zxi amt

 Anupam Priyadarshi on Sep 15, 2018
Dear sirs,

It is to bring to your notice that i have booked a new maruti suzuki zxi amt car (Petrol) with your authorized dealer, m/s automotive manufacturers private limited, nagpur on 25th august 2018, which has been recorded to have been booked on 27th august 2018.
The details of payments made prior and subsequent to approval of car loan from sbi, belapur bhawan branch, mumbai, are indicated below:

Date amount (Rupees) remarks

25/08/2018 10000 recorded to have been received on 27/08/2018.
25/08/2018 1000 recorded to have been received...
Complaint comments  Read comments [3]Complaint category Car Dealers

Maruti Suzuki India — regarding service cost

 pr tanzeer on Sep 14, 2018
I had given my maruti suzuki celerio for 3rd service. The car had run a course of 20, 500km and i had given it in an official authorised service centre in bangalore (Mandovi motors private limited/ near d-mart, hennur). After the service, they charged me a bill of 8269 (Tax included). The following are a list of all the things which were serviced:
1 : engine oil
2 : coolant
3 : ac air filter
4 : wheel balancing and alignment
5 : front wheel brakes service
And labour charges.
I feel that i was charged more for only my 3rd service (Also, i've always...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — engine stopped during driving

 Hyder Vazhayil on Sep 14, 2018
Sir,
Few days before when iam driving maruti swift (Kl18 q 1221) suddenly engine stopped on road. Then i went near service station of maruti. I said to them but they donot clear my complaint. Today when iam going calicut with my friends the same thing happened, engine stopped on mainroad. So it cause difficult to my travel.
Sir, i think the same thing happened twice because when i complained this to the workers of that maruti service station donot take it serious. So this happened again. So iam upadating my difficulties to you.
I hope that you will solve my complaints....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — non-satisfaction works in the the works-shop of kataria ahmedabad.

 dmpargara@gmail.com on Sep 14, 2018
Sir, i have purchased the wagon-r as on 05.03.2012... Then after made cg in the works with the guarantee warantee of katriya giving more 10000 than the market for getting the guarantee warntee... But after the fitting of the cng in the kshatriya works at maninagar ahmadabad not a single day the run of satisfactory on cng.. For that i have shown all the time for the problems of the cng... But not attended satisfactory... By the works... Than after the complain of cng the works has advised me to repair for the head which costing about rs.14000 and now the technicians of katariya has given me instruction...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — car registration

 veer tomar on Sep 14, 2018
From the date of purchase 18 july to till 14 august 2018 i haven’t receive my car ragistration of wagon r. They been making fraud so long time by saying that it will coom soon within 4, 5 day 4, 5 day but no action been taken from there.
We have given all the money regard for commercial ragistration and all.
Now they’re making fraud by saying to contact rto nd so n so but problem remains same...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — repair of accident car

 sivakumar bonthu on Sep 14, 2018
Sir,
My car ALTO LXI been subjected to accident on 24.08.18 and on 25.08.18 given in Maruthi body shop in Bhargavi Automobiles Tirupathi Andrapradesh.
Till today nothing been done and saying spares not available and spares yet to come.
every negligible reply saying that no idea and complaint numbers are available if u want u can call .
we are not expecting this type of attitude from Maruthi Suzuki India. Please support us
Vechicle Number AP03 CE 4369...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — asir maruti suzuki dealer, tuticorin

 JEGADEESAN . A on Sep 14, 2018
M sir,

I pleased to bring to your notice that I have purchased a Maruthi swift new, Regd. No. TN 72 BD 4034 on wife name V. Ramalakshmi, through Asir outlet in April 2016. Till date the service and body repair were taken through your work shop. Whenever I have pointed out the problems on the car body repairs they have not rectified the problems /repairs/replaced to my satisfactory.The reply given by the staff also not satisfactory. Hence it make me to think other Suzuki Dealers for servicing and body repairs in future. This is for your information and necessary action please.
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — power steering is not working

 bverma001 on Sep 13, 2018
Had purchased Wagon R VXi from PASCO motors on 8th July'16 ( Invoice no : VSL[protected]. Since day one, the power steering is very hard and does not turn. On 23Aug '16 a service complaint (ref no: [protected]) for North-1B region was generated. 2nd service done on 9th Oct'16 from PASCO (Invoice # BR[protected], 3rd service was on 18th Feb'17 but the problem persists. Since then I have been writing to CCM Service and ATM Queue but no response received. Please get the steering column replaced as the car is under warranty. Please refer attachments....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — alto - service center shah car care

 Nikitha Raju on Sep 13, 2018
Hi i had given my car alto for repair earlier they said different set of problems and we paid 18448. After that we could hear some loud noise while driving which wasn’t there when we had given the car.
We have the car again to be checked they said 5000 now they say more 10000.

Why wasn’t all problems explained at the outset only. Very poor service.

We are truly depressed and agitated by the kind of service provided....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — cheating on vehicle registration process

 Manas Jhankar on Sep 12, 2018
Dear sir/madam, i have been advised by the dealer of the company to avail the preferred number.in view of it, i have given the auction money rather rs 2, 000/- extra as required by them. My name was published and available on auctioned portal with - od17p0707. However they have allotted me od17n7770 a different number instead of the auctioned one. It’s indeed the fact that i have been cheated and mentally harassed by the inconvenience. Please accord priority and do the needful....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — very bad service from gem motors hyderabad, hydernagar

 Sridhar Addala on Sep 12, 2018
Hi, i was not getting the replaced parts of my car from gem motors, hydernagar, hyderabad. I am willing to pay insurance salvage value for the old spares but the work shop management is not giving my old parts after replacing them

I am very upset with the way the body shop manager behavior in this regard

I believe i have full ownership of the replaced parts.
My car no: ts08fk3065, wagon r...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — delay in delivery of product

 kent ramesh on Sep 12, 2018
We are submitting our complaint on delay in delivery of maruthi suzuki dezire (White) that we have purchased in the first week of august 2018 from maijo showroom palarivattom, kochi, kerala. We paid the whole down payment and the first month emi too. As the product is purchased for our business process, the delay in it's delivery making us so inefficient. We are feeling very bad on your services. Please deliver our product without delay.
We kindly request your proper response to our complaint....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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