Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
5137
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
2%
Complaints
5137
Pending
0
Resolved
78
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (618)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — complaint against the jamkash sangrama

 Butt tanu on Apr 21, 2019
Dear sir i want draw your kind notice towards the fact is that i have purchased a car alto 800 lxi on dated 18/03/2019. So if the concern authority is delivered a car to the customer with out any temper number plate they are just written chaises no and the alsaid amount rs 600 is taken advances second thing is that the said car is not working properly but i visited your service centre both the accousion but unfortunately the said person is not working properly it's my humble request plz taken back my car and refund my amount as soon as possible it's is your goodness

Car chaises no:...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — delay in delivery of maruti suzuki -dzire zxi petrol (oxford blue)

 Rahul Vasantrao Deshmukh on Apr 18, 2019
Dear sir,
I m Rahul Deshmukh from IPSEN Technologies Pvt Ltd customer of Maruti Suzuki Dzire-ZXI-Petrol-Oxford blue. I booked Maruti Dzire in the name of M/s.Ipsen Technologies Pvt ltd on date 07.03.2019 from MYCAR Pune c-11, Wakad, Maharashtra.
I booked car by of Rs.5000/-(Five Thousand only) through net banking favoring MYCAR Pune, Mycar team has promised me to deliver will be 4 weeks max.
I am tried to reach them but still date they do not have any answer on delivery date. They told me that Maruti has delayed the delivery of car.

My company CEO(IPSEN) is...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — service and body work

 vipin das022 on Apr 18, 2019
I handed over my car to sarathy automobiles last week for bodywork. After the service, the strobelight, silencer and muffler in my car was damaged. The vehicle was again handed over to them for fixing the complaints. But there was no use. I also lost my car charger there. I am totally disappointed with the irresponsibilty of the team there. Ranjith, who is the work manager is also not taking any responsibilty. They dont even know how to handle a customer properly. I want an action to be take against the team there and also to fix the complaints in my car. Please take this as a request from a customer...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complain no.2165272775, prime car dewas ke sambandh me

 [email protected] on Apr 16, 2019
मेरि गडि alto 800 14 december 2018 को प्राइम कार शजापुर से खरीदी गयी थी, गाडी नम्बर mp42 c 4767 मनमोहन त्रिवेदि के नाम से रजिस्टर्ड हे, मेरि गाडि का 17 fed को एक्सिडेंट हो गया था जिसकि fir भि मेरे द्वारा 17 फरवरी को करवाइ गयि थी मेरे द्वारा 20 feb को गाडि सर्विस के लिये...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — ac compressor

 KSMJagan on Apr 16, 2019
Car AC Compressor has become one of the most unaffordable things. I bought a Ritz and it really worked fine for the first 6 years. After that the compressor got worn out and the AUTHORIZED SERVICE CENTER replace the compressor, condenser etc., for a value of around 27, 000(including labor). Within two years the compressor gave up and now I am asked to replace the same again. There is no service that can be done on compressor by MARUTI or its GENUINE PARTS manufacturers.

The issue was reported by me to MARUTI 6 months ago and neither MARUTI nor the AUTHORIZED SERVICE CENTER take the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — post service complaint of maruti baleno rs petrol

 Ajeeshkumar Vrindavanam on Apr 16, 2019
Maruti baleno rs petrol 2018 model 30241 km mileage met with sound in the front portion. The vehicle has been send to service centre (Hercules automobiles int'l p ltd, vazhayila, tvm on 05.04.2019. After servicing and repair still the sound persists. The matter has been informed to the service centre, but they responded nothing can be done from there side. Please note that the vehicle is cared through authorized dealers only.
One of my friend working in another authorized centre informed that the problem is with stabilizer and bush.
However the service personnel cannot recognise the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — faulty ciaz car

 I Syed Moheimeen on Apr 15, 2019
I purchased ciaz alpha car from pillai and sons chennai and service been given to popular motors porur chennai, they have changed my car parts, like 1. Power button knobs for windows, windshield wiper, car seats, ac controller knob, wheels, car milage 9km/liter instead of 21km promised by maruti. I gave my car for service 4 apart form 3 regular free service with running repair. They have not taken any intiative till date
Even higher authorities are playing game with showroomanagaer etc. Doing water wash and returning my car backhand lot fights with verbally nogo. Am unable to drive me car....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaint to dealer

 Mahaveer Mangawa on Apr 15, 2019
1. My car baleno accident normaly but dealer extra seen accident to insurance company and get extra claim to insurance company
2. During free service bill and accident bill same parts and same price both accident bill and service bill
3. Local tayer and gear problem, wheel alignment & wheel balancing are bed. My car is very bed

4. Rj23cc2661
Mahaveer prasad
[protected]
5 bill.- prem motors, vki jaipur

Service job card no. - jc[protected].02.2019)
Service bill no. 067/br/[protected].02.2019)
6. Accident job card. -...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — not received a car after getting the commitment

 Kamal murjani on Apr 15, 2019
Hello,
I had booked a car ertiga vxi grey colour on january 21 2019.
I have a written confirmation of giving the car in 8-10 weeks and a verbal confirmation of giving the car in six weeks by vijay bharwad and jay shukla of kataria automobile makarba branch.. But 12 weeks have passed but i have not yet recieved the car & nor any of the commitment when will i get it or any reason for delay... I am very much upset and surprised that how can maruti do this..
And it was said please divert to any other colour or any other model in ertiga... As company is not giving us grey ertiga...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — no extended warranty of 5 years provided in respect of access 125 and engine repair.

 om_gupta on Apr 13, 2019
The vehicle was bought on october, 2015 and since then no extended warranty has been provided of the access 125 also in respect of same complaints were reported to the dealer and form was submitted through this forum on 22.10.2018.
There were multiple defects in respect of engines for which the vehicle was given at the showroom on february, 2018. To remove the defects. It was stated by the company that approval of extended warranty will be provided to the owner, then the claim can be made forth. But, neither the approval has been provided till the date nor the defect of the engine has been...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Maruti Suzuki India — vehicle drive quality and overall

 sandy1481 on Apr 12, 2019
Nothing major against service. Some issues during repair here and there and have been closed.
Main concern is the vehicle itself... I own a ciaz zdi shvs. Mh 14 fx 4299
The vehicle is disappointing.
Below are issues related to vehicle quality.
1. Heavy engine noise... Its a tractor from outside.
2. Pick up and acceleration without the turbo is pathetic... Have to push acceleration pad so much on 2nd gear to get it moving.
3. At top speed... It feels i am taxing the vehicle too much.
4. On road average is not even crossing 16kmpl. Purchased diesel...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — suzuki ignis - power steering not returning to its original position

 Baranee Tharan on Apr 9, 2019
I have purchase suzuki ignis 1.2mt at nexa in chennai on 22nd october 2018.
Very seconday itself i have face issue with steering. Its not returning to its original position after turning to some radius. (Even after pickup) its struck's at same position which i turned. I have raised complaint to service center. They said wait for 1st service. Because it may be tight.
But after servicing the vehicle also same issue continues. I have raised same complaint after 1 service. After completing second service also same issue i'm facing. (Almost i have driven 9000kms). If i ask the service...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki — car services

 Paul Clinton Davis on Apr 9, 2019
I have got a problem in my ertiga (Kl 08 bh 2343) like it shows engine check symbol always, and i had contacted service center at angamaly for this and at the 1st time they said the complaint was due to senser issue and they replaced it and after not too long it again apperathe same issue and again i had visited the service center for the same and they said it was due to some technical error in cip side and they had cleared the memory or something and cleared the issue and same after some days the same issue appered again and i had visited the service center for 5 times continuously for the same...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — new ertiga - delivery

 vijayeendra on Apr 6, 2019
I too have a similar problem. I had booked the car on 11th dec 2018 (Booking no: sob[protected] & i was promised delivery in 4-6 weeks time. Later in jan 2019, i received a letter from mandovi motors (Bengaluru) that there is a delay & waiting time is now increased to 22 weeks & i can expect the delivery only in june 2019. I shot off an email to maruti, but there was no response. The dealer called me & said that since mine is the 1st booking in mandovi for at, i could expect the delivery by end march.
In feb last week, i received an email from mandovi again saying that the vehicle will be...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — exchange bonus

 Sulaiman Mk on Apr 6, 2019
I have purchased a maruti alto 800 from am motors, malappuram, through vengarq unit in august 2018. I was assured the exchange bonus of rs. 6000, since my tata indica vehicle was at workshop at then, soon after it is okay. And the tata indica was sold, but till yet, the exchange bonus didn't credit, evenhough the sales staff assured it will be credited within weeks.

Hence please clarify the matter, it's a case of more than gain or lost....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — delivery related

 Babu Moni Axom on Apr 5, 2019
Dear sir/madam,
I had booked a car, new wagonr zxi (Brown color) on 25th january 2019.
It was told that i will get my car within 2 months max.

But, i didnot recieve my car till now

When i went to the dealer last week they told that my prefered color is not available on their dealer.

Now i give them two color choice brown and grey.
Even if they are not able to deliver my car.
Hope you will concern this and let me have my car asap.

Dealer r. D. Motors, nagaon, assam
Booking number - sob18002506...
Complaint comments  Read comments Complaint category Car Dealers

Suzuki India — not giving refund of token amount

 Subhramoy Sarkar on Apr 4, 2019
Hello sir
My name is subhramoy sarkar i planned to buy a suzuki gsx750s from kolkata animesh suzuki they told me to give a token amount of anything for the bike, i asked them whether i will get back the money if cancelled they told me yes anytime without charges but in 1 month so i gave them a token money of rs – 10000/- on february 3rd 2019 for the bike and they said the bike will come to our showroom in due time but after that they didnt even call me or messaged me about my availabilty of my bike and later on when i asked them they said its not yet delivered to our showroom. After then...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — lack of commitment to the customers.

 Sriramoju Sachinder on Apr 4, 2019
Dear editor,

This is to seek your attention and help, also want to bring to your notice - my 1st visit to the Adarsha automotives pvt ltd...Chandrayanagutta, was on 19th March 2019 to purchase Breeza and exchange my current vehicle.My current vehicle(volkswagon Vento) was given a exchange value of 270000/- on negotiation is was agreed to 290000/-.On 29 March 2019;when I visited the showroom to book the vehicle to my surprise I was told the valuation of my current vehicle was wrongly communicated to me and now the value they quote after a long discussion with various people in the...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — regarding the forged insurance provided by your company [Resolved]

 Sonu20009 on Apr 4, 2019
Respected sir,
I have a vechical registared with number rj10ca4496 a swift ldi. Which is purchased from your churu showroom in rajasthan in 2014. Its insurance expires on 30th march2019. I contact your branch and ask for the insurance they send me a photo copy of new insurance and payment was taken by them. When i ask foe the original copy of insurance they are just missleding me regarding that. I checked my insurance status on the offical website of parivhan nigam of rajasthan which is vahan.com where it shows insurance expires on 30th march 2019 till now the insurance is not updated and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — refund of money

 Ramesh Kumar Mohapatra on Apr 3, 2019
I had claimed insurance in the month of december at orbit servicing center rourkela. Total bill was 7000something but they told me to deposit 2036 rupees which includes the processing fee. Now after three months elapsed but till now i have not got the balance rupees to my account. The people of orbit motors are playing with me like a football. I can share their names if required. I am being harassed by these people saying that you will get your money one day... And they are laughing. Please take my case and resolve the issue as soon as possible....
Complaint comments  Read comments [1]Complaint category Insurance

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