Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5273
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

TwitterFacebookGoogle+Youtube
Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
953
down
382
up
379
down
201

Phone:
Phone:
+91 11 4678 1000  [Head Office]
up
801
down
329
+91 11 4678 1000  [New Delhi]
up
801
down
329
up
142
down
66
up
99
down
46
up
99
down
46
up
112
down
60
up
80
down
36
+91 80 2212 7385  [Bangalore]
up
83
down
53
up
64
down
37
up
57
down
36
up
57
down
36
+91 79 4003 6660  [Ahmedabad]
up
22
down
14
up
25
down
19
up
8
down
3
+91 36 1234 0140  [Guwahati]
up
6
down
2
+91 17 2278 0057  [Chandigarh]
up
11
down
7
up
5
down
2
up
6
down
3
up
3
down
1
up
3
down
1
up
3
down
2
up
1
down
2
up
1
down
2
up
3
down
4
+91 80 4112 0018  [Bangalore]
up
12
down
13
+91 80 4112 0017  [Bangalore]
up
1
down
2
+91 36 1234 0850  [Guwahati]
up
3
down
4
+91 17 2305 8077  [Chandigarh]
up
4
down
5
+91 80 2212 7384  [Bangalore]
up
1
down
3
+91 40 6672 9999  [Hyderabad]
up
14
down
16
up
15
down
18
up
6
down
17

Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5273
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (563)

Maruti Suzuki India Complaints & Reviews

Sort by:

Maruti Suzuki India — poor service response

 Vikas Kharb on Jul 22, 2018
I purchased Baleno (ZETA) in May 2016. From day one, I have two major problems with it. First was its poor visibility and second was poor pick-up. Before reaching to any conclusion I tested other baleno car having same model. There was a clear difference of pickup. When I complained about this, I was told that poor visibility is due to its design and can not be rectified. Two years and three services have been passed and nothing has been done to improve the pick-up. Every time assurance is given to rectify the same but all their assurance are good for nothing. In spite of this terrible experience,...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — prakash auto dealer

 mohammed arshad hanif on Jul 22, 2018
I am very much dipressed with after sale service of Prakash auto...they are least bother about there customer..they are helpless...m got stuck in the middle of the road, and those people are just completing the formality..I am suffering from last 20 days...i am tired now, if they do not give me quick response than it will be a big news for Maruti.i am very much frustrated now..i never thought about Maruti like this before..but now this people are forcing me to go another way.....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — swift dezire hr10t6885

 Kuldeep Ashok Luke on Jul 22, 2018
The above car was given to Maruti authorised workshop at Murthal Road for repairs after an accident on 13th July 2018 under Maruti Insurance. Body shop manager forcefully changed the head light even when it was not asked for by surveyor.

Also during repairs they damaged rear bumper which when pointed out they did not change it. Also the painting and finishing job was done very poorly. I demand that all my above complaints are addressed to and rear bumper changed free of cost by them....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — dzire vxi amt

 Vineet Deshmukh on Jul 21, 2018
Hello,
My new Maruti Dzire amt is giving problems lately. My car is 8 months old and clocked 9000 kms. I am facing serious vibration issues during take off. It is happening very frequently now. Yesterday night July 20th while coming back home from office, my car got stuck in heavy traffic in Mumbai. The drive mode refused to engage gears and gear indicator was showing 2nd gear only and it was really hard to get the vehicle moving. Some how I managed to reach home by using manual mode as it was working fine. I already complained about the vibration issue during 2nd free service but it is...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — regarding service quality of maruti dealer

 diwank on Jul 20, 2018
Sir
my self Diwank Bhardwaj has visited Maruti dealer ( fast track sector 63 noida) for my car swift repair and contact person Vivek chauhan - [protected] has attended me and taken responsibility of my car repairs, my car is standing at their service station from last 10days and regularly iam calling them to repair and mr vivek chauhan told every thing will be done do not worry but now he denied that work can not be done collect your car back now this type of service i was not expecting from no1 dealer in india.

kindly need help in this matter and behavior of Mr vivek chauhan
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — about my brezza ldi- heavy clutch sound & wiper -poor performance

 Anil.G arappurayil on Jul 18, 2018
My brezza 2016 Nov.Engine no-D13A5337844.chassis no-MA3NYFB1SGK165247.Engaging /changing 3, 4, 5th gear, clear heavy clutchsound was there. since 2016.So Iwas driving &changing gears very slowly to avoid clutch sound.So what SUV?! ! get it replaced immediately or will be approaching consumer court (aaasurveyor@gmail.com

ANIL KUMAR.Gmob:[protected]...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — repair and service - reg

 Cpbalaji on Jul 17, 2018
My vehicle no AP03CJ5924 given in n bhargavi automobiles TIRUPATI maruthi dealer in tiruppathi, CHITTOOR district long back and the entry in their register was made on 16th June and one of their rep send my vehicle photos through WhatsApp saying that the damage will take 20 days to get repaired. I waited for 20 days and started follow up but no body was answering. My mob no [protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — manufacturing defect in vitata brezza

 anurag12210 on Jul 16, 2018
Dear Team,

This is with regards to one or the major manufacturing defect in my Vitara Brezza. I have purchased Vitara Brezza on the dated 29th May'17 from Bagga Link Patparganj. My all three free service has been completed but recently I observed that in heavy rainfall there is a huge leakage from the roof and waterlogging somewhere on the roof due to which whenever we press break or any uneven road entire water comes inside the car and damaging AC and Stereo.

That's a big fault in manufacturing, Kindly help me as Maruti Team is not responding at all.
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — misbehaving and first service

 Nikhilup on Jul 15, 2018
I have purchased a new Ecco from madhusudhan motors firozabad.Afer one month I bought my car for first service then they refused to give us a appropriate service and the staff members are misbehaving to us .They says you are not the one who buys the car from us go and do whatever you want.and the main of staff is head is dailogue is" gaadi Leni h toh le humpar koi farak nahi padta jaa".so I makardhvuj Upadhyay is requesting to taking a action against this.
Mob-[protected]
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti vehicle wagon r vxi 2012

 Deepak Sam on Jul 13, 2018
Vehicle purchased in April 2012 from Sk Wheels Maruti showroom located in Navi Mumbai
just 18000 kms vehicle running and all 4 tyres are flat.
All 4 tyres are the original tyres provide by the maritu along with the vehicle.
Tyres are never replaced.
Reaching SK wheels they say tryes needs to be replaced.

Need to understand how even in 18000 kms running tyrs are gone.

Pl look into this matter urgently & provide a solution....
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

Maruti Suzuki India — wrong electrical work resulting in damage of alternator invoice no. 029/bc/18002581, chowgule industries pvt. ltd

 S_Adi on Jul 11, 2018
Dear Sir,
My Car Wagon R, GA01 R 7122, was serviced on 05.07.2018 at Chowgule Industries Workshop, Mapusa. During the servicing the service adviser informed that the electrical work had to be done as horn and side lights were not functional. Also there were other routine servicing to be done and I had requested delivery end of the day.
Later on I was informed that there are other issues, like wheel bearing cylinder head cover gasket for which I told him to complete the possible things on the day and I can get the vehicle next week for the jobs to be completed.
I collected...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — engine seized

 Nandu@867 on Jul 10, 2018
I have Waganor model 2014 LXI CNG, I got my car serviced on dec-2017 at 48000 km and next service is due on 58000 km and currently it is running in 57000 km and suddenly engine got seized and when I get it check from maruti dealer, they are saying that water enter in the engine and hence seized and they are blaming me for the damage as their is no sign of misuse of car and all services are done in the agency itself
why customer has to face this? is this your design ?
please help me to get proper justification of the problem and provide me the solution and as agency wants me buy new...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaining about the quality of spares provided by your authorized service center

 Gautam Parikh on Jul 9, 2018
I am having a Maruti ZEN Estilo Reg. No-GJ6 CB 6150of 2007 model. I always get my car serviced at your authorised service center "KATARIA AUTOMOBILES" located at Surat.

Recently on 6th July, while travelling on Surat-Mumbai Highway the left hand front tire got completely damaged & I had to replace the tire in emergency. I lodged a complaint with Kataria Auot.. They checked the car and informed me that the front suspension needs to be replaced & the tire also got damaged due to the same.

I got both the front suspensions last year & after that my car has been run for...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — poor built

 Gurvinder Singh Rai on Jul 9, 2018
The build quality of car is not good enough. You should improve the quality of material otherwise sales of car may decline. And now its up to you. As other car companies taking advantage of this thing they advice customer not to buy suzuki cars because of poor built quality so please take action on it.The bumper of car is so soft the metal of car is also very thin it gets dents easily....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — unnecessary/extra charges

 slngolwara on Jul 8, 2018
I have bought celerio from one up moters Alambah Lucknow on 18 Jun 18.The following issues need to be clarified / explained;
1.Is it mandatory to get insurance done by same company as desired by owner other wise they will ensure problems.
2 Extended warranty is forced other wise delibery will delayed at will of owner.
3 Is purchase of Auto card mandatory I do not find any utility of same in place like Lucknow.
I am ex service officer & has bought the car through CSD .The Amt of harrasment one has to face is too much since veh is through CSD & the do not there cuts they...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Suzuki India — suzuki access 125 front fork broke

 Yogeshteju on Jul 7, 2018
Hi Sir.
My complaint about the week frame of Access 125 vehicle which I brought in 2010 the front fork broke. I was riding the bike and just stopped the bike I was shocked to see that the front fork broke and the front wheel came apart & the body went down.

By God's grace it happened when I stopped the vehicle if it would have happened while moving my life would have been in risk.
I have not seen in my life that even in accidents​ case the front part Bent but does not break so easily.
I want the damages to be bared by the company....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — annoying repeated calls from insurance branch

 debtapas2004 on Jul 6, 2018
My family and I have been getting repeated calls from your Kolkata insurance desk, +[protected]. While I mentioned I can take care of my payment and I don't need their reminders, the lady and others staff from same desk are kept on calling and bothering me. I am facing lot of issues during client meetings fue to this during peak hours and my old parents are also facing botheration due to this repeated annoying behaviour. Please stop calling me. I am one of the senior delivery manager of a reputed IT farm and this is my 3rd car in last 12 years. I really do not your reminders and know how to get...
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Suzuki India — complaint regarding undue delay in rc

 Nazir Ahmad Najar on Jul 6, 2018
Sir
I am Nazir Ahmad Najar From Ganapora Handwara
On 8th April I 2018 Purchased Maruti Alto 800 from one of your showroomsite Located in Handwara .Till date I e 6th July I haven't received neither RC nor registration number of my car which creates a lot of problems for me as I az m unable to venture out in my car . So your kind self is requested to look into the matter .
With regards
Nazir Ahmad Najar
R/O Ganapora
Handwara...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — swift ldi servicing issue for 40000 km at pune camp - wonder car division

 Tushar Surve2709 on Jul 5, 2018
Please help! I was given a classy treatment at wonder car service point chinchwad when i serviced my car for 20, 000 km, well trained advisor vaibhav.

Later, for 40000 km i received a call from pune camp wonder car division, stating it needs filter change and 40, 000 km servicing. With agreeing to service it under 40, 000 kms the car was taken at 11 am on saturday and then returned at 4pm same day stating the car doesnt need any servicing and was billed 2880.

Soon the next very month i received a call from the same front desk executive for servicing the car for 40000...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — gear shift issue

 t.k.ravi on Jul 5, 2018
I own a maruti suzuki ertiga zdi model purchased during july, 2013

The problem i am facing is of shifting the gear from 3rd to 2nd which
Does not get engaged and only my first, 3rd, 4th, top and reverse are
Getting engaged. However, i have not taken the vehicle to an authorised
Msil service centre but i sincerely feel that since this issue is persistent with the ertiga the company should come forth and offer free of service to all of its customers facing same or similar issue at least as a remedy and value the interest of the customer....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Recently Discussed

(4 minutes ago)
Maple Fly Services Pvt. Ltd
Online fraud /scam
(45 minutes ago)
Kent Ro
High Maintenance cost
(59 minutes ago)
Shop101.com
Has not refunded the entire amount of money
(1 hours 6 minutes ago)
Samsung India
double security seal one above other on the samsung note 8 kit box which indicates cheating.
(1 hours 6 minutes ago)
Inox Leisure / Inoxmovies.com
service at inox cinema.

Featured Complaints