Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
5073
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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+91 80 2212 7384  [Bangalore]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
2%
Complaints
5073
Pending
0
Resolved
74
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — alto 800 defaultive service provided by jamkash vehicleades srinagar kashmir

 HilalAhmad on Feb 16, 2019
I took my maruti alto 800 std for general service to jamkash vehicleads kashmir on 04/02/2019. I paid rs 6237/= as service charges and received my car back. After service i complained about coolant leakage and i was asked to visit the centre once again which i did. They changed some pipe first but when i complained once again about the leakage they are demanding rs 1500/= as labour charges + charges for some part to be changed. They have just damaged my car and are wasting my money. If the part was to be changed why they didn't change / inform me at the time of service. The job card is enclosed...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint regarding service and claim settlement of seemanchal motors (maruti suzuki arena)

 CA Ashutosh kumar on Feb 16, 2019
Dear sir /madam
This is to inform you that i have taken double claim from your company on 25.01.19
On my vehicle (Maruti suzuki ciaz sigma) registration no. Br11ah 2877. Firstly the claim work is done that is wrost. The denting work is tempered with no proper finishing. Painting done on my left running board and left back panel is scattered on tyres and back light. After repeated complain to customer care no [protected]. They picked the call once and then they did not pick the call and did not resposd to my queries the vehicle is submitted on 15.01.19 and delivered on force on 25.01.19...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — car delivery delay

 Arnav Sawant on Feb 16, 2019
Dear sir,

I have book my new ertiga zdi+ on 10th dec2018, dealer told me he will deliver me at the end of dec, after that he gave me date of jan15th 2019, when i ask for delivery he gave me another date it was happend 6 to 7 times always they are giving me new dates, i register a complient against them in maruti call canter but i have not received date and now they are forcing me to cancel the booking there is no solution for my problem, i have book my car in paramount weels mira road mumbai,
If i will not get the delivery till 22nd feb then i will cancel my booking and i...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — noise in front of my dzire car

 Adv.sandeep kumar on Feb 16, 2019
I have a maruti suzuki dezire car i visit 4 time in karnal arena motors for noise in my car but they not perform their duty proper the noise was same as it is. They are irresponsible
Their car
Service was very weak. Workers and owner are very rude. I humbly request to you plz provide me a good service other wise i send a legal notice to all of you l...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — ciaz engine failure and demand a new car instead

 Rupak66 on Feb 15, 2019
Dear sir,

I had taken a new delivery of ciaz alpha at nexa blue having regd no od02bb 4567 in the name of mr rupa kumar satapathy thru a dealer (Jyote motors, patia branch, bhubaneswar, odisha) today i. E 14th feb 2019 at 9am at my house. After driving for some time, engine broke down and went to service centre at their nayapalli service centre. It is found to be defective. Lot of my emotions attached for this day and this car as gift. Now i refuse to take this defective car and demand a new car to be delivered tomorrow i. E 15th feb. Kindly help me sorting out this issue for me...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — manufacturing defect of new ciaz

 Dr'Mehboob Rahman on Feb 14, 2019
I bought maruthi suzuki new ciaz from dealer nexa palakkad, kerala (Indus motors) on november 2018. I have found two manufacturing defects in the car.
1. Asymmetrical appearance of car from back side of the car. There is an un identical appearance of car on comparing right and left side of car in the back
2. The paint is peeling off in one part of the car.
I contacted the local service centre (Indus maruthi suzuku service centre, kondoty, kerala) and they cant solve the issue. I have very bad experience from maruthi suzuki's premium car. They are selling low quality products....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — defective car sold by the company - ciaz alpha petrol

 Indogenous on Feb 13, 2019
Date of purchase: 31st january, 2019
Invoice no: 047/vsl/18001723
Company providing defective car: maruti suzuki india limited / nexa

We purchased a ciaz alpha petrol from atul motors pvt. Ltd.in india in january 2019. We were given the delivery on 8th february, 2019. However, we discovered that the car had two severe manufacturing defects:
1. The smart hybrid system was not working
2. Navigation/maps were not working

The dealer sent me to their workshop, where the team drove the car for 2 hours and ran tests. They could not find the fault,...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — service and repairs at bhargavi automobiles pvt ltd

 andychris on Feb 12, 2019
Dear Sir,

I had given my car on 23rd Nov 2018 for repair. Bhargavi Automobiles gave it back on 9th Feb 2019. Their response was very poor. 4 to 5 Manages resigned and it was a night mare that no one would give a clear answer. Even GM Sales SM Chowdary tried to help but since he was helpless he also stopped taking my calls. Finally a GM Service Vijay Kumar joined and he given on war footing. But there is so much of rattling. The head light has so much of scratches. For this two and a half months i have been traveling by train to Chennai as we travel every week end. Now i would like...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint about booking

 anujsingla on Feb 12, 2019
Sir,

We had done booking for maruti eartiga vdi white dated 9 th jan 2019 with delivery date of 31 st jan 2019. We have to give car in marriage. But now modern automobile in karnal is telling to deliver car after 2 months. We had taken delivery date in written due to marriage urgency. But from some outside sources we came to know that they are taking some extra money above then company rates and same they need from us. Sir we request you that pls arrange our car as soon as possible because its necessary for marriage purpose and marriage date is 19th feb 2019. Either pls provide me...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — nexa ignes

 Smruti Bhave on Feb 12, 2019
I am having problem in my ignes auto. From last more then two months. When driving car the camera of reversgiar is not working sometime. I contacted to workshop and put my car for solution. But the problem is not solve. It is so risquely to drive in cities without camera. I got small accident yesterday. So please look into matter and solve it as early as possible. Thanks....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — new car keys not delivered

 Sowmiya Ramanan on Feb 11, 2019
Maruti ertiga car keys were remote was not working so i had ordered for a new set on october 22nd 2018 in popular maruti vehicles and service ltd, keelkattali, chennai for which i paid an advance amount of Rs.3000. four months have gone by and i have still not got my new keys. and the service center is not responding to our calls properly. unfortunately now my old key has started malfunctioning and I am unable to use my car. i have sent the Job sheet copy for reference. please help me in getting new car keys...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — fraud, corruption and worst services

 Lawyershubh on Feb 10, 2019
#help
Mere pas maruti ki dzire car h jiska no up 38k 5651 hai. Jo 24oct 2018 ko etah ke pass damage ho gyi tha to mene car repair ke liye maruti ke service centre madhusudan vehicle pvt ltd etah me di or unhone mujhe 14 dec 2018 ki date car delivery ki di but jab mene phn kia unhe to unhone kehna chalu kardia ki apke car ke parts nhi aye h abi or time lagega or me phone karta rha lekin wo utna hi delay karte rhe actually wo log mujse paise chahte the jo mene nahi diye to unhone meri car pe dhyan hi ni dia. Mujhe apni mum ko har hafte car se dr ke pas dikhane moradabad jana hota h kyuki unke...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — cheated by maruti franchise

 Sandeep.Dwivedi on Feb 9, 2019
We booked ertiga with pratham motors, hsr, bangalore on 25 dec, 2018.
While booking we were promised and told in extreme confidence that the vehicle will be delivered by 2/3 week of jan.
We told to the sales team and management that how were they promising the delivery date of 3/4 weeks when every one else was saying 8 weeks but the cheats kept on repeating that they will deliver the vehicle by 2/3 week of jan.
Till 10 jan, manju (Pratham motors) reaffirmed that they are on track to deliver the vehicle by 2/3 week of jan.
From 11 jan onwards, the "thugs of maruti" stopped...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — maruti oddisy motors sambalpur is only providing cashless benefits to the customers who are doing insurance through maruti auto

 Bibekanand on Feb 9, 2019
I have visited oddisy mark to auto showroom sambalpur today for repairing of my swift car today. My swift cars bumper was damaged due to an accident. I have register a complain in icici lombard customer care till free no. I have asked the showroom personal that this is a cashless benefits policy but they have denied to provide such service to me and confirmed that they are only providing cash less service to that customers who are doing insurance through maruti only... This is totally illegal and i am totally harassed by getting such reply... When my policy is having cashless benifts that why i...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Maruti Suzuki India — used car delivery

 Amirsultan on Feb 7, 2019
Hello sir.. I recently bought a brand new maruti alto 800 lxi from competent vehiclades delhi... The car is alredy 600 to 700 kms on its odometer as it is suposed to be 50 to 100 kms on it... I was unawre of this fact but just came to knw about it... It is not acceptable at alll... I came to know about this when i had my 1st service of the can... Please look into this as it is kind of a fraud...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — nippon secure

 Amar2606 on Feb 6, 2019
Maine Nippon ka panic button lagay tha 18 january 2019 ko .aapke taraf se Dims ki recipt aane the wo abhi tak nahi aaye .jis karan mare gadi pass nahi ho rahi.mujhe isse pareshani bahut ho rahi hai.aap itna time kyu laga rahe hai Dims dene mai
mai itna pareshan hu ki mai khuch bhi kar sakta hu kyuki mai khadi gadi ki EMI Nahi de sakta.
contact no-[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — offer letter from maruti suzuki office

 Kaushal Arya on Feb 6, 2019
Sir my name is kaushal from Ranchi Jharkhand. I received a interview call letter from Maruti Suzuki Direct Recruitment Officer through Quikr.com.
I received a interview call in which i was selected, after that i received offer later and training later by mail from maruti Suzuki office

Sir i want to know weather it is correct or fake and iproceed or not.please tell me immediately on [protected] or Karya433@gmail.com...
Complaint comments  Read comments Complaint category Job & Career

Maruti Suzuki India — delay in registration of vehicle by cm auto rupnagar punjab

 Jagmail on Feb 5, 2019
Dear sir,

I, jagmail singh, r/o ropar has purchased alto k10 on[protected] from cm auto, rupnagar. I have paid all the charges on the day of purchasing. I have also paid rc charges to cm auto on the day of purchase of vehicle. But the agency did not submitted the documents and fee on time in rto office for my vehicle. Due delay by the cm auto i did not get my vehicle registration certificate even after the 2 and half month later. I have communicated so many times in cm auto but they did not give any proper reply for not apply of rc. I have been financed my vehicle from sbi bank....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — purchase a new car but after full payment maruti dealer has denied for delivery

 trp.ashish on Feb 5, 2019
Dear sir,

This is to inform you that we have booked a car maruti ertiga vdi grananite gray at oneup motors india pvt. Ltd. Balaganj, lucknow by[protected] in the name of mr. Ashok kumar pandey and dealer assured for delivery till[protected] but fail in delivery after full advance payment then we have requested for delivery of vehicle latest by[protected] as the date of pre wedding function of my son/daughter.

We have to present the car in the function but dealership is denying from giving delivery of the car. Booking related paper are attached herewith for your reference.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — booked maruti swift dzire tour

 Subhash3188 on Feb 4, 2019
I have booked maruti desire tour on 27 dec 2018 from Maruti T.R.Swahney, nehru place. Also paid 1.63 lakhs as down payment, just because they said they will deliver the car in 4-5 day with all the approval and registration. But its been a month now i am chasing them on call everytime they say there is a delay in RC registration passing from athourity we will deliver the car in some days. I have also paid first EMI but i have not received any confirmation till now i have called manager he is also not giving any clarification. I am a driver and it is not possible for me to pay EMI's without earning...
Complaint comments  Read comments Complaint category Car Dealers

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