Cell Point — Delivery the wrong product and didn't take replacement process

Address:	Gate no 5 Abdul Hamid marg near malwani police station mald west, Mumbai, Mahrashtra, 400095
Website:	www.srstoreglobal.com

I order oneplus 7 replica products in this company. He delivered basic vivo model phone. Then i call him and they said sorry for this problem and my company take replacement that mobile. They doesn't respond and rare reply my call. Then they said you courier the wrong vivo phone via speedpost paracel service. Then i paracel that product to that company address. They didn't respond to me and didn't give my money 12000 rupees or oneplus 7 product.
Please take action.