Cellbuddy — product price slash

Address:Mumbai City, Maharashtra

We buy phones for such expensive price and they are just slashing down prices and because of that we are unable to sell our old phone in real price kindly stop them to sell phone unofficiallly that breaks the market totally. I am not opposing you giving phones earlier then the actual market thats difference apple company should take action on it.
Iphones are so costly when we buy it and cellbuddy is a platform and it is situated in mumbai and they are selling that iphones in really cheap price and because of that our cellphones which are 100% genuine their rate is cutting down so i want that unofficially iphones sold should stopped
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Respected sir/madam
I ordered iPhone SE from cell buddy and paid 13999 INR for product as COD
On 28/12/2020 Monday I got product but its battery was performing very very poor although health was 100%
Also product was not receiving network bars as per expectations
At the same place my iPhone 11 Pro max (which I am using already) was showing full network bars but iPhone SE was only showing one bar and even sometime it kept on searching network
So overall I was not satisfied by the product and then I talked to your customer care number [protected] and [protected] and they asked me why I was asking for refund and I told them the issue.
Their behaviour was not a professional one and then I got a call from Haider from cell buddy and he heard the matter. He offered me new sealed product and I asked him to give me some time to think. Then I agreed to pay more for sealed iPhone SE. But after sometime my opinion was changed and I finally asked for refund.
I have already returned your product in same condition as I received. 13580873 is the tracking number of the courier through which I returned your product ( Trackon courier). I was charged 700 INR for this courier.
So as I have safely returned your product and I am not further interested in any of your products so please refund my 13999 INR and if possible 700 INR courier charges
Anil kumar phone number [protected]
H no 12, block no 1, near govt high school sheogarh, village sheogarh urf Surjakhera, Narwana, Jind, Haryana pin code 126116.
Please confirm that you have received product and start my refund asap please.
My mail id Anil.[protected]@gmail.com

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