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Cellbuddy Complaints & Reviews

J
jrxext19
from Guwahati, Assam
Feb 15, 2024
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Address: RN 48 PL 18, floor-, GT NO 7, NCC MALWANI COLONY, Mumbai Suburban, Maharashtra, 400095, Mumbai, Maharashtra, India, 400095
Website: Cellbuddy.in

I bought an iPhone 13 pro 1 year warranty and with insurance from cellbuddy at ₹77000 and they provided me a defective piece and I told them to replace it they said me to send it I send it and gave ₹500 for the delivery after that they send me another one then after 3 months the screen gone blank and I reached them again they said u have done physical damage it was not at all scratch thereafter they told me to again send it, I did it and gave ₹500 for the delivery again thereafter they said that I have to pay ₹24000 for it's replacement i asked them why they said as it was physically damaged, not a single scratch and they charged me that I paid it once again after that when I received the iphone the iphone it was more damaged it screen was popping out, camera defects it was a defective iPhone., , i reached them once again they said me to send it again paid more ₹500 and send it ... I am frustrated with them i reached there soo called manager Haider +[protected] he is not at all educated he doesn't know to read too ... After that he said that my matter will be solved and now they have received the iphone and took my apple id and removed it from my iPhone and now telling that they didn't received my iPhone ... That's nonsense I have the POD of the shipping too and they are telling lie...
They r just spamming people through there Instagram handle, Facebook, WhatsApp they sell defective products
Today 15/02/2024 i didn't got my iPhone still trying but they are not responding to me...
Wasted my ₹1, 04, 000 my earnings
Please help 🙏🏻 anybody...
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    M
    Muzammil Abrehani
    Aug 18, 2023
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Address: Malad malvani

    Wasted my money by buying a iphone from cellbuddy.
    Now when I am complaining about the product they are not at all interested in solving my issue or refunding my money back.
    They really have cheap and mannerless staff they basically have no idea or maybe they are not educated well so as to how to talk to the customers.
    Really the worst vendor shop ever I have come across in my life.
    This is true, same was done with me in 2024 and not this they are saying they lost my iPhone and they have removed it apple id too that's a fake spamming website and the WhatsApp numbers too
    This is the soo called managers number +[protected] who can't manage any thing they are not educated too... I lost my ₹100000 from them...

    Defective iphone - Comment #4137764 - Image #0
    Defective iphone - Comment #4137764 - Image #1
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      S
      Swapnkiran
      from Mumbai, Maharashtra
      May 14, 2023
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      I purchased a iPhone from cellbuddy in feb in april it got some network issues which was a manufactured problem i submitted phone for repair they took a month to repair my mobile and then after a month with so much arguments they returned it with fake camera fake display and battery even my phone i getting heat if inuse of 5 min too
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        J
        Junaid FAJRUDDIN
        from Raipur Rani, Haryana
        Dec 15, 2022
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        Address: Satguru dairy naryangarh road Raipur Rani 134204 Haryana

        My tracking ID [protected]

        मेरा ऑडर देने नहीं आया ना ही कॉल किया जबकि मेरा पता तीक है
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          Asif Belim
          Nov 19, 2022
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          I ordered apple airpods pro
          When i asked product is new or refurbished they said its open box
          And then when I receive the product it was full of scratches and dents
          Then i called them to return this product
          And there team members don’t even know how to talk with customer
          They were abusing
          All please beware of cellbuddy
          I got cheated with 10500₹
          So please i would suggest you all not to buy anything from cellbuddy
          When I bought from cellbuddy i thought website bhi theek hai instagram pr bhi ache followers hai trusted laga but trust me ye log chor hai aur jab mene complaint ki inse to mujhe hi phone pr gaali dene lage
          Thoda mehnga mile to dusra kahi se lelo pr cellbuddy chor hai
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            Asif Belim
            Nov 19, 2022
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            Website: cellbuddy.in

            I ordered apple airpods pro
            When i asked product is new or refurbished they said its open box
            And then when I receive the product it was full of scratches and dents
            Then i called them to return this product
            And there team members don’t even know how to talk with customer
            They were abusing
            All please beware of cellbuddy
            I got cheated with 10500₹
            So please i would suggest you all not to buy anything from cellbuddy
            When i bought from cellbuddy i also thought ki website hai instagram pr followers bhi kaafi hai trusted hoga pr trust me cellbuddy wale chor hai upar se mene jab complaint ki call pr to mujhe hi gaali dene lage
            Thoda mehnga mile to dusra kahi se lelo pr cellbuddy chor hai
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              A
              Asif Belim
              Nov 19, 2022
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              Website: cellbuddy.in

              I ordered apple airpods pro
              When i asked product is new or refurbished they said its open box
              And then when I receive the product it was full of scratches and dents
              Then i called them to return this product
              And there team members don’t even know how to talk with customer
              They were abusing
              All please beware of cellbuddy
              I got cheated with 10500₹
              So please i would suggest you all not to buy anything from cellbuddy
              Thoda mehnga mile to dusra kahi se lelo pr cellbuddy chor hai
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                M
                Mohey
                from HYDERABAD, Andhra Pradesh
                Oct 8, 2022
                Resolved
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                Resolved

                In 10/9/2022 i placed order and contacted to Cellbuddy.in ‪on whatsapp.
                I paid 499 for delivery.
                From 10/9/2022 till now i did not receive mobile or get refund for 499
                May 12, 2024
                Complaint marked as Resolved 
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                  @ 11Ayush Ranjan
                  Sep 19, 2022
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                  I had ordered a iphone on cellbuddy and I totally paid the amount but I didn't receive anything yet ...when I complained to other agents but they didn't help me...
                  +5 photos
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                    S
                    sankar786
                    Sep 10, 2022
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                    Address: cellbuddy Apple Store & Apple sevice centre Apple reseller apple products
                    Website: cellbuddy.in

                    I am order the amount to be paid amount rs 38900 cellbuddy.com delivery.com courier for me but I am not received courier cellbuddy message for me delivery.com tracking ID -[protected] I am tracking ID show me courier return cellbuddy stores already one year waiting any courier and not my money refund
                    please solution i m upload in my screenshots
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                      C
                      Chalpu
                      from Churachandpur, Manipur
                      Aug 21, 2022
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                      Address: Mumbai, Churachandpur, Manipur
                      Website: cellbuddy.in

                      I ordered Xs Max ( 256 ) seal packed and had done the transaction but instead of a brand new phone they gave me a Replacement Iphone
                      They fooled me and i asked for a return policy but they dont give me any customer service properly
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                        N
                        niraj022
                        from Mairwa, Bihar
                        Jul 29, 2022
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                        Address: Cellbuddy store Malad West Mumbai Shop no 61 B. Gate no 5 Landmark manavsthall kachaa road tipu sultan ground near ironman gym Mahakhali road Mum
                        Website: cellbuddy.in

                        Maine 26/07/2022 ko phone order kiya tha
                        mujhe 28/07/2022 ko product deliver ho gaya

                        maine phone ko on kiya or id banaya phone ko on kiya 5mint phone use kiya tha tabhi bahut jyada phone hit ho gaya,

                        to maine unlogo se baat kiya to wo bole phone update kar lo fix ho jayega,

                        fir maine phone bhi update kiya fir bhi fix nhi hua,

                        or es phone ka battery percentage bahut fast gir raha hai,

                        battery helth 100% hai fir bhi
                        to maine complaint kiya es issue ko leke

                        maine bola sir mera phone exchange kar dijiye to wo bole exchange nhi hoga aapko wo product ko bhejna padega to ham usko solve karke denge

                        sir maine return karne ko bhi bola to bole nhi hoga
                        sir ye log achhe se baat nhi kar rahe call kat de rahe hai or whatApp pe reply bhi jaldi nhi de rahe.

                        7days return policy hai fir bhi

                        mera phone 27999 ka pada or + COD 499 =28498

                        sir mai ek student hu 11th class ka bahut muskil se paise manga tha papa se lekin mera phone repaired phone hai sir ab mai kya karu?😭😭😭

                        mera name Niraj kumar
                        address- mairwa dham, siwan, bihar, 841239
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                          K
                          Krishna Consciousness
                          from Bhubaneshwar, Odisha
                          Jun 28, 2022
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                          Address: https://cellbuddy.in/
                          Website: cellbuddy.in

                          I've Purchased iPhone XR but no communication from Cellbuddy.

                          Money debited from my credit card but my Order status was cancelled.

                          Here I have attached my Bill and Online order status. No WhatsApp support or No one is picking up my call.

                          Please help.
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                            M
                            Mauhmmadv Aasif
                            Jun 17, 2022
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                            Address: Cellbuddy store Malad West Mumbai Shop no 61 B. Gate no 5 Landmark manavsthall kachaa road tipu sultan ground near ironman gym Mahakhali road Mumb
                            Website: Callbuddy. In iPhone

                            Callbuddy se mene 28/05/2022
                            Ko iPhone 7 plus buy kiya tha 31/05/2022
                            Ko mere address pr deliver ho gya tha
                            Lekin mene jb phone ko unboxing kiya to
                            Box me repair or damage products
                            Mila jo ki mene 01/06/2022 ko return kr diya
                            Tha aj 17/06/2022 h me callbuddy me call or sms krke thk gya hu mene kafi bar bola
                            Ki mujhe mera amount refund kr do lekin
                            Callbuddy ke log mera amount refund krne ko teya nhi h mene total 18498rs. De chukah hu
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                              M
                              Mateen Padela
                              Apr 13, 2022
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                              Fraud

                              Address: Office no 60 Plot no 20, Gate no 5 Kaccha Rd, Malvani, Malad West, Mumbai
                              Website: cellbuddy.in

                              Hello Team,

                              I ordered iphone 11 128 gb from https://cellbuddy.in/.
                              I received the phone and I did the payment, however the iPhone I received is damaged.
                              When I call the customer care team, they ask me unboxing video. But I dont have unboxing video BECAUSE WHILE MAKING THE PURCHASE THERE IS NO INFORMATION OR GUIDANCE ON THEIR WEBSITE TO MAKE SUCH A RECORDING.

                              So they did not provide me the info...
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                              M
                              Manjiit07
                              Feb 27, 2022
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                              Address: Plot no. 60,gate no. 5,malvani west, Mumbai, Maharashtra
                              Website: www.cellbuddy.in

                              I ordered an iPhone 8 on February 22 from a website called cellbuddy.in. On the same day I got a message on WhatsApp that I have to send Rs.499 from Paytm Shipping charge. I sent this amount on the same day to the number mentioned by him. It's been 7 days today but my order hasn't shipped and now I want to cancel my order as my order hasn't shipped yet. so i want my money refund but when i called in cellbuddy but they refused to refund the money.
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                                Aman Bishu
                                from Sirsa, Uttar Pradesh
                                Jan 19, 2022
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                                Address: Malad Mumbai
                                Website: Cellbuddy.com

                                Mene CellBuddy se iPhone 7 liya Sealed Pack Lekin Usme Battery Service mang rhi h 3 din me hi service ka massage aagya or battery automatically drain ho rhi or CellBuddy Wale phone nhi utha rhe h na hi what's app pr koi reply de rhe h. Ek bar unhone bss video proof manga tha mene bhej di lekin fir bhi vo bol rhe koi problem nhi h isme or unka behaviour bahut bura h vo ab koi reply nhi de rhe
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                                  A
                                  afreenshaikh008
                                  from Mumbai, Maharashtra
                                  Dec 1, 2021
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                                  Address: Malwani gate no 5, kaccha rd, malad west, mumbai -95
                                  Website: cellbuddy

                                  I bought a new iphone xr from cellbuddy on 8th April, 2021 from Cellbuddy, Malwani gate no 5, Malad west -400095, they provide me 12 months warranty by after 7 months o[censored]sage on 8th november, 2021 my phone is dead (don't know the reason behind it) i took my phone to them as it is under warranty they submit it with them and told me a TAT of 25 wrkng days till now which means on 1st Dec i haven't received any call frm there deprtment.
                                  My concerned is that they any chrging 50% of insurance to me, as my ohone is warranty why should i give any charge, please look into this and don't hesitate to call me or mail me.
                                  Plx help me as it my first income phone whcih i buy from all my savings money, from my first job
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                                    afreenshaikh008
                                    from Mumbai, Maharashtra
                                    Nov 29, 2021
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                                    Address: Malwani gate no.5, Kaccha road, malad west -400095
                                    Website: Cellbuddy

                                    I had bought an iphone XR on 4th April 2021, from Cellbuddy at malwani malad west they provide me 12 months warranty of my phone, but after that on 4th november, 2021 which means after the use of 7 months my phone became dead don't the reason behind it, so i went to cellbuddy they told me to come on 8th november as due to festive season (diwali) so i went there on Monday i.e 8th november, 2021 they submitted my phone with them and provide me a TAT of 25 working days and also told me that you will receive a call from there service centre team, but till now i didn't recive any call so my concerned behind all this is that if they are providing me 12 months warranty so why they charging 50% of Insurance money with me..please look into as my phone is under warranty why should i give any charges of my phone to them.
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                                      Address: Office no 60 Plot no 20, Gate no 5 Kaccha Rd, Malvani, Malad West, Mumbai
                                      Website: cellbuddy.in

                                      We have applied for iPhone 7 32 GB worth 24000 from cellbuddy in 2019 with help of zest money finance.

                                      But Cellbuddy says that they didn't get any amount disbursed from zest money and didn't give us product also when we contacted to give us the same in cancellation letter which zest money asks, they are not giving, when we went to their shop, they have said like owner is not there and sent us back with wrong numbers
                                      br...
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                                      Ahmadkhan2412
                                      Jan 9, 2021
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                                      Address: Cellbuddy
                                      Website: Cellbuddy.in

                                      I purchased iPhone 12 pro max gold in 112900 from them, they sell imported product at cheap price that’s why i bought from them but on bill and box Redington / allaboutiphonelive and gprworldwide was written and price was mentioned ₹81500 so they have earned more then 25k from me, which is cheating, then i ordered iphone 12 pro max from gprworldwide in 81500 and the product was as same as the product which I received from cellbuddy and same applies for Marvans as well.
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                                        Taiyab0808
                                        from Pune, Maharashtra
                                        Oct 6, 2019
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                                        Address: Mumbai City, Maharashtra

                                        We buy phones for such expensive price and they are just slashing down prices and because of that we are unable to sell our old phone in real price kindly stop them to sell phone unofficiallly that breaks the market totally. I am not opposing you giving phones earlier then the actual market thats difference apple company should take action on it.
                                        Iphones are so costly when we buy it and cellbuddy is a platform and it is situated in mumbai and they are selling that iphones in really cheap price and because of that our cellphones which are 100% genuine their rate is cutting down so i want that unofficially iphones sold should stopped
                                        Respected sir/madam
                                        I ordered iPhone SE from cell buddy and paid 13999 INR for product as COD
                                        On 28/12/2020 Monday I got product but its battery was performing very very poor although health was 100%
                                        Also product was not receiving network bars as per expectations
                                        At the same place my iPhone 11 Pro max (which I am using already) was showing full network bars but iPhone SE was only showing one bar and even sometime it kept on searching network
                                        So overall I was not satisfied by the product and then I talked to your customer care number [protected] and [protected] and they asked me why I was asking for refund and I told them the issue.
                                        Their behaviour was not a professional one and then I got a call from Haider from cell buddy and he heard the matter. He offered me new sealed product and I asked him to give me some time to think. Then I agreed to pay more for sealed iPhone SE. But after sometime my opinion was changed and I finally asked for refund.
                                        I have already returned your product in same condition as I received. 13580873 is the tracking number of the courier through which I returned your product ( Trackon courier). I was charged 700 INR for this courier.
                                        So as I have safely returned your product and I am not further interested in any of your products so please refund my 13999 INR and if possible 700 INR courier charges
                                        Anil kumar phone number [protected]
                                        H no 12, block no 1, near govt high school sheogarh, village sheogarh urf Surjakhera, Narwana, Jind, Haryana pin code 126116.
                                        Please confirm that you have received product and start my refund asap please.
                                        My mail id Anil.[protected]@gmail.com

                                        product price slash - Comment #3785601 - Image #0
                                        product price slash - Comment #3785601 - Image #1
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                                          Address: Near Ironman gym, Tipusultan GRound, Office no 60 Plot no 20, Gate no 5 Manav sthall building near Mahakali Rd, Kaccha Rd, Malvani, Malad West, Mumbai, Maharashtra 400095, 400095
                                          Website: cellbuddy.in

                                          I pay money 4500rs for a iphone on 2-july but later on because of trust issues i cancel my order on 4-th july and later on claimed refund. They said wait for couple of days after we provide your refund... Than after some time they ignoring my phone calls and cut my calls many times... And still i can't thing that they are interested to give my refund...
                                          Please help me to recover my money with the interest beacuse i borrow from someone...
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