Cent Bank Home Finance [Cbhfl] — loan account foreclosure request ([protected] & [protected])

For the said accounts.. It's more then a month since when we are trying to get approval for fore closure of accounts as we have self funds available... We went to jaipur branch mr manish there doesn't take ownership but still ask for submitting physical application which we did.. He route us to bhopal branch we have written numourous times to customer care and grievance group.. Called several times at customer care and direct bhopal number always one lady picks up call ms. Sheenu who doesn't have any clue about what should be done to get approval with one golden answer that request is under process.. This been more then 1 month now still same status.. If any one there who can answer it would be great.. Or can share any escalation group who listens to customer issues.. This is literally horrible experience.. I am cursing the day why we got associated with cbhfl at first place..