Central Bank Of India Complaints & Reviews

To
Chairman & managing director
Central bank of india
Mumbai

Sub:- complaint regarding deduction of rs. 938272/- in online transaction due to banks website.
Ref.: our cc a/c no. [protected]

Dear sir

The online taxation payment was intended to be made to excise department through net banking on dt. 07.11.2017 of rs. 938272/-
Sir on proceeding for payment online the message on the cbi website was displayed “ exceeds online transaction limit” & no payment challan was generated, sir but my bank account was debited by rs. 938272/-

Sir, we contacted the chomu house, jaipur branch where we are having the account for either issue of excise challan or refund of our money @rs. 938272/-
On dt. 7.11.2017
Sir, a long time has passed and our continous following with the bank branch is not resulting in any outcome.
We therefore request you to kindly take-up this matter as most urgent & important as neither the cbi is making payment nor in absence of challan, the payment can be claimed from excise department amounting rs. 938272/-

Thanking you in anticippation.

Yours sincerely

Ravi pathak
[protected]

That i gulshan kumar s/o late sh bindeshwar prashand. Late bindeshwar prasad had pension account in ur bank in ghonda branch delhi 53. I visit three or four times in your ghonda branch only to give intimation about death of my father but there is one reply that there is shortage of staff and no body who lookafter the file of pensioners. Due to this negligence my mother could not avail the benefit of dependent, she is bed ridden for last 6-7 years

I have done the fund transfer using imps from central bank of india on 18-december-2017 and after final submit it shows request received. After that i am unable to see the status using imps fund transfer enquiry menu. The menu shows your request couldn't processed right now. I just want to know how long will it take to refund my money. There is no explanation in faqs for these kind of situations.

My name is raj kumari jha. I was a railway employee in adra division, pin code-723121 dist-purulia west bengol. I retired[protected] but my pension has not started due to absence of ppo document which has lost in bank (Central bank of india, rahua sangram, ifsc code-cbin0282639, dist-madhubani, bihar). Bank says i have not found your ppo document but i gave rejistry proof to bank then bank says i search your document but they could not find my ppo document. I (Raj kumari jha) opened my account (Account no-[protected]) in my native place rahua-sangram po+ps-madhepur pin code-847408. Dist-madhubani, bihar.

This is to bring to your notice a encounter that i had with branch manager of
Central bank of india satellite branch ahmedabad. Mr. Rajesh gupta (As shared name by one of employee) as detailed below

My father is of 78 years and due to a major accident in past has been acknowledged 30%handicap by court doc. He is a central govt. Pensioner and a customer in specific satellite branch as his main pension depositing branch.

My father opted this specific branch as his pension branch as at that time (In 1999) it was very close to our residence and on ground floor. Post since 2004 the branch has shifted to a complex which is on 1st floor and has non functional lift for now from past five year... Irrespective many complaint no action taken by branch to correct same.. (Actually branch staff itself breaks the call switch on bank floor every time repaired such that they get least sr. Citizen customer visits... As it's very hard to climb the stairs which too are half broken).

Today i had to take my father to branch for. Clarification regarding his withheld arrears of 7th pay commision which were already dispersed to rest pensioners in other banks but not released till date for central bank pensioners irrespective of fact that in september 2017 itself pension dept had issued notification for same for all central govt. Pensioner... (Copy of notification attached.) also clear communication that same shall get credited without any reminder or process by pensioner.

My father already had big apprehension for meeting the branch manager as in past also he was mis behaving not only with my father but as customer in general to all. Especially pensioners... Let me say that this branch is mainly a pensioner depositer branch only. But as i was accompanying him he agreed to meet and resolve his issue.

To my disbelief the branch manager in cabin was most ill behaved and ruthless, who was in his cabin busy with computer and did not give a single acknowledgement to a 78 years old person who could rarely walk and has come all the way up on his floor at his door step. On multiple times when my father passed for help in matter he without raising his head from computer said please go no 4th counter and speak to lady as he was busy. And only she could help.

On my personal interruption and reminding him the rbi guidelines that they should give doorstep service to my father he gave a clear lame excuse saying we have too many pensioner and can not service this way.
He said it's ok for you to go and complaint to any body as we can not go to request each and every body. (Hear every body is 30% handicapped, 78 year old and pension account holder of same branch and also a person holding multiple lacs balance in savings account.)

When i made my protest to same he asked his staff to check if he can help in the matter else it's ok.

I sincerely feel that this is too much for to accept as from a bank manager a i wish without prejudice the manager should be dictated to visit back my father place and seek a written apology for the disrespect that he had shown to my father... I am sincerely hurt and feel helpless as a son of central govt. Regd. Official who deserves to be respected as he has served the govt for good time and has earned it.

This is second time that a help less retired personal is misbehaved as in past also at time of 6th pay commision also he hd to pass though same difficulty to get his arrears and corrections in place as the local staff always claim that they can not help in any form.

At last i expect below mentioned correction at branch as this can be least expected.

Branch has responsibility towards ensuring a path for its senior and handicapped sitizens and customers... Lift should be operational. And should have dedicated staff (Security, peon) to assist and such people on gr. Floor and drop back once work is done.

The bank should ensure their phones are operational (The manager says if you want us to come write a mail as "phone koi nahi uttaega".- he denied to share his own mobile number or of his staff and fact is no body responds on branch phone number or is kept off the hook always. Expecting a 78 year old person to write mail is a joke).

The branch manager to be made accountable for customers delight and not work like accountant... If he has loads of work... He should work over office hours to get his paper work in place but spend all customer interaction hour in customer service rather that than deep inside computer with even greeting a customer...
.
Last but not least again expect a formal apology on same by directly bank manager in shortest time available... Shall not attach any vedio of our interaction as i sincerely belive that bank must be having their own cctv footage for verifications of facts given by me
... If not it's a big mistake at senior management level too.

I do have a clear footage of same which i shall share only if found no disciplinary action post this mail too.

Regards

Dear sir/mam,

Sir mera name manish sharma hai my a/c no.[protected], mob no.[protected], [protected].
Sir maine 23/11/2017 ko gandhinagar jaipur to rudrapur city ke liye ticket book karwai thi but ticket nahi huaa or mere a/c se 23/11/2017 ko 3380 rs deduct ho gaye hai so please help me as soon as posible.
Maine cbi branch mai bhi complain dali hui hai complain no.-cbi#2220713
Or maine toll free no. Per baat kari thi wo complain close bata rahe hai

Our firm's elektronik lab account no. [protected] is with central bank of india since 1976. Recently for past two years the said branch is showing total indifferent attitude towards getting account balance, fd information etc. The excuse is that the bank is understaff,
Recently the brach manger has undergone surgery.
Last year without any information to us one bank grievance to garden reach ship builders & engineer (Grse) has been given to grse, resulting in large loss & also towards fd loss.
We are not getting the statement on our account & our fd which are with the bank.
We need your intervention. Please call on us to express our grievance in a meeting.

Best regards

Bahadur b. Sanjana
Elektronik lab
Tf 24715115
Tf 24712764
Fax 24710444
Email [protected]@vsnl.com

Cpin:[protected]date 21.11.2017 time 16:23:27 for gst payment time trasaction passwordenter then go to processing that time error page show after 1 day check the gstwebsite failed payment status and check my account still not revert back myaccount this amount. Discuss our branch staffyes technical problem so give letter we send to ho told so submit the letter that time request early to revertthis amount told that officer told sorry i don`t know about this matter ourserver very lazy and if you not satisfaction close the account told

Hi these is jainesh rathod. On saturday 2nd dec 2017, i did 2 transactions of 2500 & 2000 from the andhra atm in tirmala, tirupathi, andhra pradesh but didn't received any amount since the transaction was timed out.

But after 5 mins of both the tries i received 2 messages saying that inr 2500 & inr 2000 has been deducted from my account.

So, how & when will my money be refunded back to me.

Sir,
I mrs. Smita kerkar made online payment for rs.786.00 on

04.11.2017 to idea cellular through our netbanking. My

Account no.[protected] is with central bank of india, kothrud

Branch and has been debited the said amount but idea has not

Received the amount.

The reference no. Is [protected]bbps/billdesk/bbpsideapp

I have already complained to the bank and also idea. But they

Are taking a very long time to solve my problem.

Also idea has barred my call and message service.

So i request you to solve my problem at the earliest

Thank you
Smita kerkar

My central bank of india account number [protected] my name is ravi suresh maurya branch turbhe vashi contact number [protected] i have doing transaction on[protected] at 12.40 am from my central bank of india debit card thru rs 5000 transfer to digi bank account but transaction failed and rs 5000 debit from my account please credit amount in my account rs 5000 reffer bill desk refund refference number jhmp[protected] which is refund from other bank do as soon as possible

Thank you
Ravi maurya
Cli-[protected]/[protected]

Dear sir/ madam
My name is lalan prasad at, kazi bazar po-maharajganj dist-siwan bihar india pin code 841238.

I had done a fixed deposit in central bank of india, in maharajganj branch.
With my account name lalan prasad and account number is [protected].

My fd is joint with lalan prasad and prabhawati devi.

But my fixed deposit period is 120 months (Fixed deposit date is 02/09/2006 and its due date is 02/09/2017.)

Principal amount is 41316 and mv is being 84754.

Sir i have a complaint that 40351 rupees is is pending in my account.
Which is not being withdrawals, kindly request to you that check my account that why not this pending balace is being withdrawals.

This fd balance is transfered in my account in two times.

Transfered details like in account :-
Date particulars cr. Amount deposit
04/09/2017 by trf. Frm [protected] 44403
09/10/2017 by trf. Manual int. 40351
I went to branch manager but he is not taking any response about this balance he is making excuses so i complaints to you that as it possibles, you may solved my account problem.

Your faithfully consumer

Name lalan prasad
A/c no. [protected]
At, kazi bazar maharajganj
Dist, siwan bihar
Pin code 841238

My dear sir, maidum
Central bank of india consumer help desk enquiry

Subject-my cbi od a/c no-[protected] to deposit aeps transaction allahabad holder adhar[protected] ramesh kumar singh
Transaction date[protected] tran amount -5000 thousand for application sk launcher is working stoped are refund thish cash urjently bcbf code[protected] statement me gool ka nisan wala transaction

Sir,
My name is mimo das, i'm from jalpaiguri district (West bengal), from 8 months am trying for mudra loan to start a small whole sale business. I visit my near central banks in my hometown madarihat central bank (Cbin0281694). I went their and they behave very badly, they told me that they cant give mudra loan, the branch manegaer told me that no anyone he give for mudra loan. This maneger beheave very badly of any people who what to know for mudra loan and that's reason our locality where central bank was a very bad record for this branch manager, the manager told me they dont have rules to give the loan,
What i do? Please help me
Acc no - [protected]
Mob - [protected]

My name is saravanan, the above subject they have cheated be saying will get you the job, i have paid them rs, 69500/- totally, than i came to know there are fraud, all the amount i have deposited in the below details account.

Bank name: central bank of india
A/c name: urgent openings and services
Ac/ no: [protected]
Ifsc code: cbin0281239

Contact person name is mr. Raj malhotra & mr. Anand sharma they both was speaking to me over mail and phone

I have all the document which they have send me in the mail and i have recorded in my mobile.

Please help me out i am in a very bad condition, i felt like doing suicide because of this people. Please kindly help me getting back my money. Please i will be very grateful to you sir. Please i bug you bank please. Sir if i did not get my money back i have to commit suicide.

Thanks,
Saravanan

Acct number [protected] in central bank of india guindy. I paid all dues to the bank. Now my account is normal. Not yet updated in cibil. I need update immidately.in my cibil report central bank mentioned suit filed but im not having any due or emi, still im paying emi every month.in my home branch said my account is normal but in our corporate office not responed to change cibil status.
Kindly resolve the issue

Hi, i am kishan bhujel one of the loyal customer of central bank of india "bagrakote t. E. Branch". I have marked an email to respective branch manager regarding the netbanking services since i couldn't visit the branch office.
Surprisingly, came to know that the manager denied to courier the netbanking credentials thru courier. If i could have visit the branch then why would i have marked an email. I am a working person and at present at hyderabad. When spoken over the phone manager said that is not possible & when i asked to revert the same in email, he denied.
Request you to check & do the needful at the earliest as i need the details for regular transactions.

Thanking you

Kishan bhujel
+91 [protected]

Sir, I ( orchestra das ) have paid lic premium for policy no[protected] dated 18/11/2017 Rs 8356/- through licindia. com but I do not received any receipt till date and time. Rs 8356/- debited from my account. my debit card number is 4622****00000777 .

so therefore, I requested you either pay the premium or returned the amount.

My email id [protected]@gmail.com

Hi, my name is nabi shareef. I have made debit card transaction of 19500 rupees from central bank of india using debit card to kotak mahindra bank using kotak mobile banking application.
The amount of 19500 rupees debited from my account (Central bank) immediately but it didnt credited to kotak mahindra bank. Kindly check the details of transaction and please credit the amount to my central bank as soon as possible.
Below are the account details
Account holder name : nazia begum
Account number : [protected]
Branch rain bazar
Transaction amount : 19500 rs
Debit card number : [protected]
Transaction date : nov-22-2017
To bank holder name : nabi shareef
Bank name : kotak mahindra bank
Account number : [protected]
Ifci code: kkbk0007531
Transaction made using kotak bank application
Thanking you

On 7/11/17 i tried to add money into my paytm wallet for the sum of 500 rupees, but the amount was deducted but still not added to my paytm wallet. I tried to contact the paytm customer care and they informed me that the amount was denied by the bank so consult them regarding it.
So on 10/11/17 i approached the bank and they told me to make a written complaint regarding the same and submit it.
they also told me that this issue will be resolved within 7 days but it has already been 13 days still the issue is not resolved
bank branch: dombivli, maharashtra
paytm order no:[protected]
date :7/11/17 time: 06:34 PM
bank acc no:[protected]