Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 69%
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1007
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 40 2323 3004  [NRI Cell Head]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 22 2216 8053  [IIB Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2623 3338  [NRI Mumbai]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
69%
Complaints
1007
Pending
28
Resolved
688
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Andhra Bank Complaints & Reviews

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Andhra Bank — arogyadan policy reg

 shantaramg on Jun 15, 2018
My name is shantaram gorantla. My good health card id. Ghuiab00279287
I am a resident of bapatla. Since 2010 i am having andharabank arogyadan policy for rs 200000/-.in the year 2016 i enhanced my policy for rs 500000 and top up for rs 10, 00, 000. I paid the premium for rs19107/-

For 2018-19. I contacted the andhra bank, agricultural college branch manager. (Where i took the policy) to enhance my policy top up to rs 15, 00, 000. But the authorities gave me a health policy for rs 2, 00, 000.

I request to redress this and issue me a health policy for rs 20.00,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — wrongly debited my amount 792 by using online shopping

 Venkat Lakshmi on Jun 14, 2018
Sir we have maid a online shopping at flipkart but amount deducted in andhra bank account amt 792 but after that flip kart site payment faild occur can u please refund my amount back and this isn't 3rdtime my experience please i am not satisfied on be a customer of andra bank please be return my amount back

If any relative matter please send a mail

Thanks
K. Venkat lakshmi...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — error userfg0011 [100205] the active accounts linked to the user do not exist. only limited features can be used. please try after sometime..

 PRASUNA KRISHNA on Jun 14, 2018
Sir, i am facing internet banking problem from past few days, when i log in to the internet banking website it shows some error i. E., "the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

I even send a complaint mail to andhra bank once but i didn't get any response
But there is no resolution. Request your support to resolve this problem...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — not refund of failed transaction on paytm

 Fayez Hussain on Jun 14, 2018
This mail is regarding the failed transaction happened on 10th of may of rs. 969 where the amount got deducted when i was using paytm and paytm did not receive it.

I have raised a complaint at andhra bank and called them several times, first they said its in process and it'll be refunded in 14 days and later they came up saying the amount is stuck at gateway. Then i mailed ccdvisa@andhrabank.co.in and its been two days and still there is no response from them, its been more than a month now and i still do no have my refund very bad service, please kindly process this request from...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — money deducted from my account of 499 without successful transaction

 akshayvarma0143 on Jun 14, 2018
Sir i have done pos transaction of 499 in little app the transaction was not sucessful but money got deducted from my account and not received yet ihave done this transaction in little app for booking a buffet dinner in which 499 was deducted for first time but it showed unsucessful transaction and again 499 deducted and it booked a table the first transaction has to be refunded...
Complaint comments  Read comments Complaint category Food

Andhra Bank — not good service in kadapa habib ullah street mundy bazaar last 2years

 Owais Khan Bitni on Jun 13, 2018
In kadapa city lasst 2 years the service is very poor in habib ullah street mundy bazaar 1753 code manager is not response not good even though for gold loans also pls take care about this matter
When your i go there no staf we have 2 wait. Before 2 year back very good all staf 2 manger very good response so pls take b care about this matter
Yours
Arif mohd khan...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — net banking amount not refunded

 Rajendra Kumar Mali on Jun 12, 2018
I, Rajendra Proprietor of MALI TRAVELLINKS A/C No. [protected] Bangalore Branch I used net banking on 7th May 2018, transaction of Rs.50, 000/- payu ID [protected]/ [protected], and on 10th May 2018 I transfered 33, 528/- using net banking but not transfered payu ID [protected]/[protected], we requested all andhra bank dept but they are not responding, Bangalore Andhra Bank Branch ph:[protected],
andhra bank customer care[protected],
andhra bank Hydrabad ph:[protected], Karthik Manager GM Secretary
andhra bank customer care[protected] these branch Member...
Complaint comments  Read comments Complaint category Internet Services

Andhra Bank — reopen of compliments at20180010644922

 prateek38 on Jun 10, 2018
My call (At[protected]) has been closed before resolving the issue. First of all i want to put into your notice that i live in doha, qatar and hundred times i have mentioned in my complaints that my atm card is here with me only so please do not try to give me your irresponsible and shameful excuses that - "please advise the customer that atm transactions cannot happen without valid card and pin".

I have been already well aware of your poor and loose banking system since this incidence has taken place and i am sure that you are well aware of all such kind of fraudulent transactions...
Complaint comments  Read comments Complaint category Banks

Andhrabank — my refund

 mahi55 on Jun 10, 2018
Sir, i buy a product on amazon but some reasons i cancelled it but the refund was not credited to my account i contacted the amazon customer service they told that we send money to the bank on 28may2018 but till the money was not come
My account number:[protected]
My name:boddana ramarao
Branch:srikakulam main branch
And the amazon provide me the reference number.
Reference number:091757
Please refund my money fastly... Please...
Complaint comments  Read comments Complaint category Mobile Handsets

Andhra Bank — interest on my kalpatru/fdr for the period 1997 to 2014

 mohd.moinquraishi on Jun 7, 2018
Sir i am the current account no[protected] at agra branch having 11kalpatru/fdr but agra branch has illegal takeing one pretext to another and not giving my interest for the period 1997 to 2014 and illegall utilizing my money and earn huge profit. Kalpatur fdr are reinvestment automatic kindly provid my interest and i had made many complaint in this regard to agra branch but they had not done any necessary action till date...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — online banking dashboard error upon login

 Deepthi0411 on Jun 6, 2018
I hold a checking account and an Educational Loan account tied to the checking account. I need to check my outstanding balance. The portal was working fine and only since ten days, I 'm facing this error. I now attached a screenshot of how it looks upon login.
My online banking dashboard shows the following message and there are no instructions on how to resolve it.

Error upon login :
"The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

Please let me know if you need further details....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — transaction cancelled amount debited but not refunded

 Pujith Reddy on Jun 2, 2018
Dear sir,
I am registering a course in icai website.

The course is not registered payment was debited in bank account

The payment was not credited in my account after 5 days also.

Account no: [protected]

Name: v pújìth poorna datta

Ifsc code: andb0002308

Please refund as soon as possible.

I have not received any transaction id i received only message that my account is debited....
Complaint comments  Read comments [3]Complaint category Education

Andhra Bank — amount cut from acc

 Deevi.SaiGowtham on Jun 3, 2018
I went to andhrabank atm on 30/05/2018 want to draw 3000 from my savings at 8:25pm entered the pin no. It showed that the transaction is done and ammont is cut but i have not got the money from atm. The amount is not yet refund. On 2nd june 2018 i went to Andhra Bank where my accont had existed wrote a letter but till time there is no responce from the bank.
So please verify the issue ....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — claim not passing

 D L Patel on May 31, 2018
I have arogyadaan insurance policy for my father and i for which i have to deal with good health tpa. I have extremely bad experience working with them. My claim # 193978 is still pending and they are asking the same documents again and again even after submitting them 3 months back.

They say they are sending the documents but i have never received any document from them till date. It looks like harassing customers to delay or getting rid of payable claim amount is their preferred way....
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — my account number 172710100075232

 Pratapgoudaila on May 30, 2018
Sir / madam
Am here that my request for a cheque book i open account past 1 year ago but i have not got a cheque book your employees said when opening of account that it will be delivered to address with debit card but i got only a debit card as of my timings i can't go to bank and request so i registered net banking in that request says the this account is not allowed for cheque book is there any another way that without going to bank... Your employees are not at all interested small works also takes a lot of time i can't wait there...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — issue in online transaction

 Rinosha on May 29, 2018
I activated my internet banking on few months before. Last week i would try to transfer money to other bank account, that is my first time transaction. I tried to transfer 20k. But always transaction status become failed. I had big problem for transaction process. Kindly rectify this this problem as soon as possible. My customer id is 45384431.

Regards,
Rinosha begum. A...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — redressal

 geeta.srinivasan on May 28, 2018
Hi sir. I am geeta, i visited Budwarapeta branch Kurnool on 24th may for some loan information, but Loan officer was not giving us proper information regarding loan, he informed he will be free evening after 6.45pm to my father.So i went to get few details as my father was not well and waited one hour with disappointment and came back.he completly neglected to meet and give information and was more concentrating to call girl itseems.i dont know who that woman is.but Immediately that person came he was very happy to see her went into atm and close shtter for half hour and later he and that girl went...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — worst behavior

 Jayamak1 on May 28, 2018
Dear Sir/Madam,

Israel prakash babu who s a Loan manager in budwarapet branch Kurnool.

Doing illegal activites and talking abuse words with customer.

He misleading his activity.

He also taking bribe for lower rate of loan to customer.

Transfer him immediately.

Previously and know also he had torcher in Medical branch Kurnool same....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — imps transaction in suspect state. beneficiary did not receive funds but money deducted from my account

 vvnrk.vanapalli on May 28, 2018
Hi,
I have initiated an imps transaction on 25/05/2018 for amount rs. 8200.
Transaction reference id: 22141181

Amount is deducted from my account. The payee did not receive the funds even till today.

I was expecting instant money transfer but it is frustrating to see the transaction stuck in
'suspect' state for the past 3 days with recipient not receiving the funds.
This clearly defeats the purpose of imps.

Account number: [protected]
Name : lekkala venkata satya sunitha devi

Kindly look...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — harassment

 Mathew4321 on May 27, 2018
Dear sir/madam,

I had complained to this portal several times even though there is no action taken on israel prakash babu who is loan manager in budwarapeta branch loan manager at kurnool.

He is torching lady emp for sex.

He taking money bribe from customer for lower rate of loan and also he is womeniser

Transfer him to corner place of state kindly sir.

He also torching for naga vaishnavi who is a manager for medical branch kurnool.

He committed with him several times both are in relation know.
Complaint comments  Read comments Complaint category Banks

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