Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 72%
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1107
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2323 4036  [NRI Cell Head]
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+91 11 2616 7590  [NRI New Delhi]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
72%
Complaints
1107
Pending
21
Resolved
788
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank Complaints & Reviews

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Andhra Bank — atm ka network chale jane par cash nahi nikalne aur account se debit hone ke samband

 rajesh 2222 on Jan 16, 2019
Dear,
mera complain. no. AB[protected] jo maine mob. [protected] se rs.7000 ka hai abhi tak clear hua hai.
is sambhand me toll free no. pe call karne pe bataya ki 7 working days me refund ho jata hai lekin abh tak nahi hua hai mai barabar call karta raha lekin wahi jabab fir Id diya aur bataya ki app ispe complain karo. mai waha pe 2 bar complain de chuka hu .

kripa kar amount vapas kara de mere account me.

Regards

Dipali verma...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — atm se cash nahi nikalne aur account se debit hone ke samband me

 rajesh 2222 on Jan 16, 2019
Dear,
mera com. no.AB[protected] hai jo maine 1/1/2019 ko kiya tha jiska Amount rs. 7000 hai . mob. no. [protected] se kiya gaya com. no. hai

lekin abhi tak hame nahi mila hai mere account me bank ne bataya tha ki aap 7 working days me clear kar ke bata dete ho.

to kirpa kar hamare account me rs 7000 vapas kara de

Regards

Depali verma...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — failed debit card transaction (pn road branch tirupur)

 kabeer27230 on Jan 16, 2019
The money (Rs. 33100/ =) get blocked bcoz of failed debit card transaction since 25th dec 2018 and i lodged a written complaint on the same day with the branch manager. (Pn road branch, tiruppur)

I met the manager personally at your bank and request you to re-credit the same amount. He promised that the amount will be back credited with in seven days.

The failed debit card transaction causes severe financial crisis and personal problems in my family life.

I cant wait any more days since in digital india resolving a failed transaction will takes maximum...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — I have received amount of refund but it is not reflected

 Nishanth Rocks on Jan 14, 2019
I am Nagarathnamma B C and I have not received the refund of my money and reference number is[protected] from amazon
Plszz refelcwt tge money in my account
They said that make it despute transaction so that we can follow up next
Please check it properly and provide my refund
Hlo sir please help me
Please sir refeclt the money in my account...
Complaint comments  Read comments Complaint category Other

Andhra Bank — haven't received my from atm

 Yellanki Santhan on Jan 13, 2019
I tried to withdrawl money from andhra bank atm sector 18, noida on 12/01/19 at 8:36pm. My money got deducted from my bank account but i haven't received it from atm and the display said that the transaction was timed out. Please resolve the issue asap!!
A/c no : [protected]
Ifsc : andb0000955
Name: yellanki santhan
Mail: santhanyellanki@gmail.com...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — not receiving amount for bna machine

 anilkumar.akiri on Jan 11, 2019
Iam akiri anilkumar from rajam andhrapradesh. My native place is rajam, srikakulam district. Last 10 years using for andhrabank debit card, chipdebitcard till now. Yesterday dated on 10.1.2019 time 12:21 pm (Thursday) withdrawn for my account 15000/-. But not received by hand. That branch is also gmrnagar gmrit branch. That machine screen on some error is unable to dispense amount is timed out is here for on the screen to displayand iam waiting for 10 minutes. But my account money is deducted already 24 hours over please rectify the problem immediately. This is first time is phase the problem. Please...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — haven't received my refund

 Karim bawla on Jan 8, 2019
Sir i ordered 13 items on paytm through my andhra bank debit card of rs 1257 on 28/12/2018 out of which 12 items was cancelled amounting to 1166
On behalf of which i have received only 595 rs into my account
I have contacted paytm and they have provided me reference no also
I have sent mail on your id 2 times but haven't received any response from your side
Kindly help me to solve my problem
Mob no [protected]...
Complaint comments  Read comments Complaint category Appliances

Andhra Bank — internet banking is not working: very limited access on login

 deepak_upreti on Jan 3, 2019
I am unable to use my internet banking facility of Andhra Bank as after login it says that the client id doesn't not exist. I am unable to even check my balance and make any payment:

Below is the message that is displayed after I log in:

"the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

I have submitted the complaint to andhra bank but issue is still unresolved....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — regarding the withdrawal of amount from atm

 Phanisri Gogineni on Jan 3, 2019
On 28th dec 2018 I tried 2 times to with draw amount of 4500 from ATM madhapur The amount was debited 9000 but I got only 4500.on first transaction I got msg like session time expired. After I take I got my money I came back to office and I check my massages and then I realised that 9000 was debited from my account.. but I got only 4500. I raised so many mails to different mail IDs like customerser@andhrabank.co.in, adhelpdesk@andhrabank.co.in, dit-atmcomplaints@andhrabank.co.in . But I didn't get any response from any one.. kindly do needful....
Complaint comments  Read comments [2]Complaint category Other

Andhra Bank — cash returnable purpose

 Ankit Kumar Gourav on Jan 3, 2019
I m vivek pandey
My account details :-a/c-[protected]
Ifsc code: andb0000385
Branch: new town anantpur

Dear sir/madam,

I m online transfer from my account to other account in abtez app at 23.10.2018. These amount has debited in my account
But there is not credited in other account. I am 7th time complaint in help line
But does not returned money in my account because plz accept my complaint and processed.

Please return the 5000/- rupees immediately

Other account details

...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — cash not dispensed but amount deducted from account

 shrey sinha on Jan 2, 2019
2/1/2019 - andhra bank atm - hsr layout, 27th main road, bangalore

Tried to withdraw rs. 5000 from the andhra bank atm on 27th main in hsr layout sector 1. The atm did not dispense the cash but amount has been deducted from the account. Please credit the amount back into the account at the earliest.

Transaction id:[protected]
Atm id: w1140004

Please contact shrey. Sinha@gmail.com for any other details....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — internet banking andhra

 Anjana Singh03 on Jan 2, 2019
[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..
Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..

[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..
Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..
Complaint comments  Read comments Complaint category Banks

Andhra Bank — amount debited from account through atm and didn't receive amount

 Prithvi raj5113 on Jan 1, 2019
I am prithvi raj. J holder of savings account in andhra bank at masab tank branch.. I have withdrawn 10000/- at bakaram branch andhra bank atm on 29-dec2018 but i did not receive amount but it has been deducted from my account as i visited bank i asked over there they said it will be refunded back within 24hrs so as it is refunded i visited bank n they said to talk to customer care so from past 2 days i tried to call customer care but it always says busy so how can i get my amount get back n on the same day i have withdrawn 40000/- from the same atm on that day my total transaction was 50000/- through...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — for over transactions

 Confirmation code on Dec 29, 2018
Dear sir,
I was sent money by scratch machine. I was got the message two times of amount deduction but received peoples are said like i am not got the amount it getting canceled. But i got times deduction please provide my amount to return to my account
A/c no: [protected]
Name: nadigadda murali krishna

28/12/2018
Tid:ts026939
Amount:204
Ch name:cjst12303060
Stan:030635...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Bank — cheque not clear

 Monishazamkhan@gmail.com on Dec 28, 2018
Sir maine apne account jo ki monish azam khan ke naam se hai misrikh brench me hai andhra bank me hai jispe maine 01/12/2018 ko cheque lagaya tha jo ki aaj 28/12/2018 aaj tak clear nhi ho payi hai mere dora puchne par bank se koyi jawab nhi diya ja raha hai aap se anuroodh hai ki meri cheque ko clear karane ki krapa kare. Jo ki cheque yes bank ki hai....
Complaint comments  Read comments Complaint category Employees

Andhra Bank — money was drawn by hacking atm

 Jhansi Krishna on Dec 27, 2018
In my bank account 3000rs were cutted without our interfere it mean no OTP sent to our mobile without ATM card within 1 week money is drawn without knowing us what to do is anyone hacked bank account or what?please help us and there is no details of the person who transacted money so please kindly help us to recover our money to us please help us what and how to do?...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — chip debit card

 KASHIF TANZIL on Dec 27, 2018
My father is a retired employee, his pension is credited in andhra bank account. Recently, we received message saying, replace your non-chip based debit card with debit card. My father is paralysed with a leg and hand and is unable to walk. I requested for debit card but andhra bank employees are not responding properly

Andhra bank
Hindu college campus,
Guntur,
Andhra pradesh....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money has been charged for no reason

 Archanajanani on Dec 22, 2018
This is the second time where my money is deducted. Please return as early as possible.
Rs. 118.00 is debited in ac xx9056 on[protected].ac balance is rs. 783.89.
Rs. 118.00 is debited in a/c xx9056 on[protected] towards min. Bal charges. A/c balance is rs. 647.89.
These are the messages of deduction which i got.. Can u please return the amount as soon as possible....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — internet banking not working [Resolved]

 deepak_upreti on Dec 11, 2018
I am unable to use my internet banking facility of andhra bank as after login it says that the client id doesn't not exist. I am unable to even check my balance and make any payment:

Below is the message that is displayed after i log in:

"the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

I have submitted the complaint to andhra bank but issue is still unresolved....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — i have credit limit of 32621, but the card refused to pay 29925 to make my trip payment on 11-12-2018. why [Resolved]

 creditramji on Dec 11, 2018
I am n. Josephraj. My cc no.[protected], i have a limit of 25000 as i want to buy some flight ticket, i had added some more amount and kept my credit limit as 32 621. By 11 dec morning before 10 am. When i had purchased a flight ticket with 29 925 to make my trip, my card is declined twice. Why. Pl give me the reasons.
My cell [protected]
Mail id:smartleaderdaily@gmail.com
Thank you
N. Josephraj...
Complaint comments  Read comments [4]Complaint category Airlines

Recently Discussed

8 hours 9 minutes ago
Andhra Bank
atm ka network chale jane par cash nahi nikalne aur account se debit hone ke samband
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haven't received my from atm
1 days ago
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failed debit card transaction (pn road branch tirupur)
1 days ago
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I have received amount of refund but it is not reflected
2 days ago
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