Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 72%
Submit a Complaint
1165
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
72%
Complaints
1165
Pending
1
Resolved
832
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (193)

Andhra Bank Complaints & Reviews

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Andhra Bank — amount revert

 Vennam Sandeep Reddy on May 21, 2019
I have recently withdraw 10, 000 from sbi atm uppal. The amount was deducted from my andhra bank but i haven't got amount in my hand, screen displayed an error like "unable to dispense". Kindly anyone follow up me with this issue. I want to know how many days it takes to revert back amount to my account. I have raised a complaint on the same day with andhra bank complaint service[protected]. Case id - ab[protected]....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — tds deducted by andhra bank civil court gorakhpur

 Hanuman prajapati on May 20, 2019
Good afternoon,
Please be informed, hanuman, andhra bank account number. [protected]
Located in civil court kachahari gorkhpur
Branch has been deducted tds fy 2018_19 but branch has not been issued form 16 a and deduction money i didn’t get back in my account. I ask to the andhra bank employees he didn’t help,
Whilei i open account i provide pan card and all necessary documents still i don’t know why andhra bank did not return money..
Follow my email i'd
[email protected]
Complaint comments  Read comments [1]Complaint category Tax Services

Andhra Bank — regarding unlocking my card

 Reshuu on May 19, 2019
I'm y. Reshmitha having an account in andhra bank, tiruchanoor branch
My a/c no: [protected] and my registered cell no: [protected]
While paying some amounts through online due to some mistake my rupey card was blocked today
The message says :

For security reasons your purchase has been prevented from being processed due to repeated entry of incorredt details. Your card has been blocked for further use at rupey merchants.

Hence i request you to kindly solve the problem at the earlist as i have to do transaction at the earliest.

Regards,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — documents not delivered

 sreedhar0246 on May 19, 2019
Hi,

Good morning sir,

Myself sent documents from kanakapura to hyderabad on this month 8/5/2019.

Please find the attached images for dockect no knk2076212.

Still not yet received my documents at my company place pashamylaram (Vega conveyors & automation ltd) hyderabad. Patancheru professional courier contact details not working, no proper response. I called many times kanakapura professional courier person, he told ask hyderabad local professional courier. Almost 11 days completed still my shipment not received at my company, thia is...
Complaint comments  Read comments Complaint category Business & Finances

Andhra Bank — negligence and rude behavior of bank staff

 Dr-Avinash Singh on May 18, 2019
It’s me avinash kumar. My account number is
[protected]. I am a medical student pursuing mbbs abroad. Somehow my account was opened and i requested to give me a visa atm card they told me cars will be sent to your house with 1 month. I waited but nothing happened so, i visited branch there i come to know they forgot to dispatch so i requested the manager to give me card now because three days later i have flight and i will not be able to come back india within one year so they gave me a dummy rupey card and now its going to approx one year and still my card is not activated....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — to unblock my debit card for online transaction

 P. Venkat on May 11, 2019
My name is p sree ramachandra murthy, my debit card was blocked due do entering incorrect card details in online transaction. My card number [protected]. So please unblock my debit card. I won't do this type of mistake again. I always do transactions through online with my mobile through debit card so i need it for the transactions. Please unblock my debit card....
Complaint comments  Read comments Complaint category Employees

Andhra Bank — problem in linking account with, google pay phonepe

 [email protected] on May 12, 2019
Sir i'm unable to link my accnt in google pay and phonepe. I have been trying since a week but i'm unable to link it. The app says accnt not availabe the same appears in the app phonepe
My phone is also registered even i get otps in it
I'm unable to sort out this problem plz provide me a solution as soon as possible i have also attached an attachment for you convince...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — manager issue in bhimavaram branch

 Gopivsainath on May 10, 2019
Dear sir/madam

I apply the home loan month of january till now branch manager is not given the any update on my home loan my father ask the manager is telling the in process on jan onwards may 9 i will visit the branch manager is telling i am transfers the branch manager is telling the not given loan. Manager is telling apply of the other bank...
Complaint comments  Read comments Complaint category Loans

Andhra Bank — fraud from atm

 abhishek thakur12 on May 9, 2019
Sir 10500 withdrawn from my wife’s a/c through atm and atm is in my pocket and money is withdrawn from Chhindwara and we r living in Dewas and bank is doing nothing since three months pls do something I have done all the legal thing report to police also but nothing is happend bank manager also accepted there mistakes but they r not giving my money back...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — transaction failed. refund not received

 ssvali1953 on May 3, 2019
Respected sir/madam

We are mpl licensed surveyors, gooty municipality, anantapur district, a. P
We made payments for license fee to "directorate of town and country planning, govt. Of andhra pradesh" for applicant "g l lakshmi thulasi visa
Card holder, card no.[protected]" on[protected] two payments
1) 16, 895-00 (With service charges=17, 096.74)
[protected]With service charges = 2044.12)

I am sending some documents in attachment

A balaraju,
Mpl license surveyor
Gooty municipality.\,
Office...
Complaint comments  Read comments [1]Complaint category Government Organizations

Andhra Bank — iam complaining about the transaction which debited but not paid to the respective merchant

 Vamshi Krishna 1099 on May 3, 2019
Sir i have done transaction from google pay by upi transaction to a merchant slice pay on 3rd of march of amount of 1026 but it's actually debited from my account but it's not received to merchant they have said
So once track my payment on 3 rd of march
But when i done transaction to same merchant on 13 th march of 1192
Have received they said
So please
Resolve my issues
And my account no is [protected]...
Complaint comments  Read comments Complaint category Loans

Andhra Bank — change phone number on my account number

 KARNAKAR MADDURI on Apr 29, 2019
Please change phone number from [protected] to [protected]on my account number [protected] name of the holder MADDURI KARNAKAR, PARSHARAMULU S/o PARSHARAMULU IFSC CODE ANDB0000524 MICR CODE[protected] please change like that please please please please please please please please please please please please please please please please please please...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — regarding to internet banking

 gnaneswara reddy on Apr 26, 2019
Hello,

I have an account in andhra bank. Last week i registered for net banking. And i am able to login with my customer id (User id) and password. But i am unable to view or do anything there related to transaction even after successful login. Its never happened with any other bank.

Error: 'the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime'.


User id: 52524166
Andhra bank

Thank you....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — not receiving otp

 kvsatyaam on Apr 24, 2019
Sir
My account no [protected] konda venkata satyanarayana and my
Atm card no is [protected] valid in 12/22 i do any tranction in atm
Card otp is not come to my mobile number and messege appeared for security reserved purchase has been prevented from being processed due to
Repeated entry of in correct details so please do it as early as possiable...
Complaint comments  Read comments [1]Complaint category Business & Finances

Andhra Bank — money missing

 Cthulhu lalala on Apr 22, 2019
A sum of 5000 rs is missing from my account. It's been 2 months and I have complained in the office but it seems like they aren't going to help soon. It's been 2 months. I have other accounts in different banks like SBI and UBI and I have never faced a problem like this. Please help because I really need this money right now.

They have given me a complaint no.

ATM complaint no- [protected] .Date 8/3/2019
ATM complaint no-[protected]. Date 5/3/19...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — cash deposit machine- money not credited

 Suresh sunki on Apr 14, 2019
Dear Sir/Mam,
I had visited the Ashok Nagar Branch(near Hyderguda) in Hyderabad between 1:30-2:00am today on 14th April 2019 to deposit cash of Rs48000 in my account, but suddenly the amount got stuck in the machine and counting stopped and machine went offline after which no response was being received. Now I have been trying since last 40mins and the amount has not been credited nor it has come out. There is no security guard as well at the premises. I did call the call center twice and they directly denied taking any complaint and just said will have to visit the linked branch at Ashok...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — want to de-activate mobile alerts for my account *

 jagdish K on Apr 12, 2019
I am a customer for andhra bank for 19 years. I have activated mobile alerts and got my internet banking. When i visited may be 10 years back, i always had bad experience, but still i am maintaining account. Internet banking was locked due to invalid attempts and want to change password but it is pointing to my old mobile number which is not working for almost 3 years. I have noticed last week that they are deducting 18 rs every 3 months. I want to deactivate mobile alerts when i contacted the help desk they said they cannot stop mobile alerts and it is mandatory. Is this some kind of worst system,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — unauthorised transaction

 Chaithanya Reddy8977 on Apr 11, 2019
Hello
I Have done shopping on[protected] and paid bill by using andhra bank debit card amounts of rupees 5300.01 and 1090 rupees and the amount got deducted from my account. But
On[protected] around 7-8pm I got a text message of the same amounts got deducted from my account again tried to contact customer care regarding the issue but the call was unable to connect.
I even visited the branch where i opened my account and explained the issue to the bank manager but they did not respond regarding the issue. Please help me by solving with the issue....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — issue regarding online netbanking password reset

 roy2011 on Apr 10, 2019
Acc holder name. Pradeep roy
Account no. [protected]

User id 35536554
Registerd number. +91 [protected]

Issue regarding online netbanking password reset, trying for 3days, continue showing 2 attempts try tomorrow.

I was not getting otp to my number [protected].. And link shows otp authentication host is not open.

Please rectify above issue.
Tq...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — debit card transactions failed

 Sunny Gosain on Apr 10, 2019
Sir my name is sunny i am registered the complain from 2 april for debit card online transaction from kredit bee app amount is 10323 rupees is failed my amount is deducted to my account but my issue is not resolved for seven working days plz resolved my issue and refund my amount account number _ [protected]. Mobile no _[protected] email i'd. [email protected]
Complaint comments  Read comments [1]Complaint category Banks

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