Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 68%
Submit a Complaint
1235
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
68%
Complaints
1235
Pending
0
Resolved
841
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Andhra Bank Complaints & Reviews

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Andhra Bank — arogyadaan health insurance

 sankarmurthy on Sep 13, 2019
Sir
In andhra bank, branch code 1198- medavakkam, tambaram, chennai-600100, i have joined in arogyadaan health insurance policy under andhra bank customers. The details of my health insurance is as follows:

Name: sarangabany sankar
Ba-35114
Id-ghuiab00280238
Policy no;[protected]p[protected]
Inception date:25.4.2011

The above details are from my lost year health card
The renewed card not yet received from andhra bank.
I have paid a sum of rs.17432/- towards revised premium for my health insurance on 10th june 2019.
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — unable to reset my internet banking password

 billa mullai on Sep 12, 2019
My email: [protected]@gmail.com

I am unable to reset my internet banking password. I am using forgot password option and it is giving the below error.

Error#
[onrgvz0001] [106035] the request cannot be processed. Please try after sometime..

I have tried so many times with time gaps but the result is same.

Please contact me over email for further communication.

Regards,
Mullaiventhan...
Complaint comments  Read comments Complaint category Education

Andhra Bank — registered mobile no

 AbHilaSh pudota on Sep 12, 2019
Hi this is abhilash i’d no 49279911 i want to change my mobile number because old number is not active i’m currently in america i can’t able to login or reset my password i can’t receive otp to update password please solve my problem and change my registerd no or send me link to reset my password....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — payment failure, need refund

 ADITYA KUMAR GOUDA Wellness on Sep 5, 2019
I am trying to reach ur email and I need a reply from ur side, I am facing issue with my transaction of 5000/- which has been deducted from my account and not been able to successfully delivered to the third party so I need my refund back ASAP! ([protected]) call now,
Account number - [protected]
Name - Aditya Kumar Gouda
I'm facing issues from more than 3 weeks as the transaction got failure in 7 August 2019 and I have reached the customer care and they have provided various e-mail that doesn't reply also... So I want you to take action ASAP!!...
Complaint comments  Read comments Complaint category Other

Andhra Bank — i was not informed of policy tpa being changed and is not renewed and i am being harassed

 Manzilat Haque on Sep 5, 2019
Respected sir
This is to inform you that i have a health insurance policy under united india health insurance company through andhra bank kolkata branch munshibazar. My policy no is [protected]p[protected]
Without any information my premium was increased and so they did not deduct any amount from my account. I also received a letter on 20th of august since then i am running for this matter. I don't recieve any messages or call regarding any changes. I was then asked to keep the balance then it will be deducted from my account as told by the bank. But that also did not happen. Now the...
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — bank is locked in working hours [Resolved]

 aakashmittal on Aug 31, 2019
On[protected] i have visited andhra bank tohana branch ifsc andb[protected] times between 1.30 pm to 4 pm. The bank is locked... The gatekeeper said that there is no one authorized person in the bank and i can't allow anyone in the bank. He said you can willingly complain of our bank. There was approximate 14-15 customers standing outside the bank waiting for any authorized person. This happens often in this branch. This is not ist time....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — andhra bank branch dhanupura manager refused to give loan after spending rs 19600 and made more than 50 rounds

 ShiRaz AbbAsi on Aug 29, 2019
Sir i want to inform you that I am Mohd Hanif Abbasi S% late Abdul salam lives in jummerat ka bazar post pakbara i run a jewellery shop at pakbara and also have diary and baekry bussiness. to grow my bussiness i contact your branch at dhanupura where i told all about my requirement that i want 50 lakhs rupees loan for my bussiness aginst my proprety. manager visit my shop and see all my bussiness and see the property on which i want to take a loan and after satisfaction he give me bank legel advisor no. for verification of property document and legal advisor charges 7600rs for verification and after...
Complaint comments  Read comments Complaint category Loans

Andhra Bank — voided transaction

 ismail amin on Aug 28, 2019
Dear sir
I had an transaction payment from my visa debit card andra bank to a foreigner site. For buying some bitcoins it was not successful which i cancelled payment, and site manger said we voided your transaction to your card, and money will return to your card after some delay due to authorization, but money is not coming to my card till now its eight months from that date.
And also i went to my branch they not responding and the bank manager of branch kanapour (Ibrahimpatnam hyderabad) dont know any things, dont know about athorization and voided transaction. And went another...
Complaint comments  Read comments [1]Complaint category Credit Cards

Andhra Bank[email protected]

 Dilipkumar Mourya on Aug 27, 2019
Me Mr. ram bhawan, A/c no. [protected], date-13/8/2019, ko Me najdiki ATM sbi khyala branch ke ATM se 5000/-rupees niklte samya ATM se bahaar Nahi aya, jo ki bank account se rupay Kat gaya. jiski complaint Maine 15/8/2019 ko darj karai thi jo one week se jayada 17 days ho gaya ..lakin abhi tak mare a/c me paise Nahi aya..
to meri taraf se request Hai sir jald se jald hamare problem ko solve Kare... aapki aati kirpa hogi......
Complaint comments  Read comments Complaint category Banks

Andhra Bank — my imps transaction was getting suspect [Resolved]

 usha sweety123 on Aug 22, 2019
I have done imps transaction from online today. The transaction status changed to "suspect" without any messages.
The amount is not credited to target account (ICICI).
The worst part is i have tried dialing all the numbers i can from my phone. But i am getting the message "the number dialed is currently busy and some times its getting Invalid Number"... So irritating. Is this way a psu bank work?
Why should i keep chasing the bank numbers to get my amount back....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — 8 year old aarogyadaan policy not renewed and not intimation of lapse sent to us

 pkaaul on Aug 20, 2019
The date of inception of my mediclaim policy is 2009 june from andhra bank - kalkaji new delhi branch for my self, my spouse and my son and every year a premium of rs. 13817/- was deducted from my savings account no - [protected] in the month of june 2016 & 2017
In june 2018 in spite of my account having the requisite balance as was getting deducted in year 2016 / 2017 my policy was not renewed and no reminders or any kind of communication was sent to me regarding lapse of my 8 year old mediclaim policy.
Since there was no need of taking any claim for a year - in june 2019 when...
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — refund from amazon online shopping

 hypnotix_yt on Aug 20, 2019
Amazon stated that they processed the refund on 11th and it's been 9 days ever since no money has been added back to my account. I feeling what has been andhra bank been doing. I even have the reference refund code. Please check the refund status. Please contact me for the code details. I want to know wether andhra bank is having some issues with refund from online shopping....
Complaint comments  Read comments [2]Complaint category Online Shopping

Andhra Bank — i'm complaining regarding money debited but I haven't received in atm

 Vinay Kumar pendem on Aug 17, 2019
I have withdrawn money rs 10, 000 from atm on 11.08.2019 sunday. At amberpet
But i didn’t received amount from that atm and receipt generated showing transaction declined response code 68
Timed out
But i received the message that amount 10000 debited from your account and i also raised the complaint but i didn’t resolved my problem
Please resolve my problem
My account no is [protected]
Miryalaguda branch...
Complaint comments  Read comments [3]Complaint category Home & Garden

Andhra Bank — I lost my atm card I want to know my cvv for online transactions

 Rama Raju Bhukya on Aug 13, 2019
Sir,
I lost my atm card i can't remember my cvv number please let me know my cvv number it would be great help of yours please
So i can able to do online transactions atleast.. I request you to find out my cvv number and let me know i need it it's very important for me if i get the cvv after one online transaction i will block my atm card.
Thanking you in advance......
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — amount deducted but not received

 eshivakumar bhargava on Aug 12, 2019
My self shiva kumar, i went andhra bank atm and tried to withdraw rs15000, atm machine deducted amount and amount not received, i got one message from andhra bank your amount deducted and reversed, i checked my account thru upi, i got returned, after that i tried to withdraw 20k that time atm machine shown limit exceed, then i tried to withdraw 15k that time amount was deducted but not received even amount was not reversed to my account

Please help me...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — about debiting money twice for one withdrawal

 prasad karrolla on Aug 12, 2019
Sir.. I took 5000 from the andhra bank atm but there is twice the amount was debited from my account 5000, 5000.. I didnt received any alert message of debiting money.. I complained it at the andhra bank branch it completed 10 days but there is no response from the branch or bank... We r using andhra bank since 2014 but now we came to know how irresponsible the bank was......
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — amount debited twice but returned once

 Pavani Singam Shetty on Aug 11, 2019
This is regarding missing money on my account
Name: pavani singamshetty
Branch: bakaram

I have made a transaction of 8500 with my atm card and i didn't get my amount and transaction was cancelled. On checking my mini statement i could see that amount was debited twice and then returned only once. Where as i didn't receive alert message regarding debit of my amount for any of the transactions.

An email has been sent to [protected]@andhrabank.co.in,
[protected]@andhrabank.co.in

Hope you will help me on this...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — credit card upgrade

 Reddy2626 on Aug 10, 2019
Iam using andhra card since many years but neither my credit card upgraded nor my credit balance increased. Please upgrade and increase my credit limit. My andhra bank credit card limit is 50k and other credit cards are 3 lacs, 2.5 lacs and 1.3 lacs. The present limit is not at all useful and if you can't enhance the limit please cancel the card.
Credit card no. [protected]....
Complaint comments  Read comments Complaint category Credit Cards

Andhra Bank — an extra of rs 1000/- was deducted somehow after withdrawing in atm

 Chanukya Sai Mendu on Aug 9, 2019
I am yasam varalakshmi.
I have an savings bank account in andhra bank (Ponnur branch code: 000433) with account no:[protected].
Ifsc :andb0000433
I've withdrawn an amount of rs 1000/- from an atm (Address :bangla rd, gbc rd, ponnur, guntur district, andhra pradesh-522124) on 8th august 2019.
For that withdrawl i got a message from andhra bank with
[ txn# s[protected]] where it shoed my current balance was rs.3266.76.
After a few seconds i got an other message from the andhra bank stating that
"amount of rs.1000 is reversed through atm...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — atm transaction problem

 Pratheek Balaji on Aug 8, 2019
8th of august 2019, 10.50- 11.00 am. I went to sbi atm for withdrawal with andhra bank debit card, the money got deducted from my account but the atm machine got switched off without giving the cash. The atm gaurd told to ask the atm issues bank and i did the same thing what he told. But still didn't get my money back. What i should do now, when i'll get my money back?...
Complaint comments  Read comments [2]Complaint category Banks

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