Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 70%
Submit a Complaint
1040
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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65
1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2323 3004  [NRI Cell Head]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
70%
Complaints
1040
Pending
19
Resolved
721
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (158)

Andhra Bank Complaints & Reviews

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Andhra Bank — failed transaction but money not refunded

 Nikhitha Punna on Aug 15, 2018
I have done a recharge of 149 rs on free charge app on 30th july, 2018 amount was deducted from bank but recharge was not done, merchant of free charge didn't receive money. My account details nikhitha punna, account no [protected] i want my refund back to my account, it has been more than 1 week that my refund as not been credited to my account my transaction id was
Fcva[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Andhra Bank — refunding money

 Arunsathira on Aug 14, 2018
I have ordered a product in amazone and then i have paid the money but unfortunately i have canceeled the order and amazone informed me they have refunded the money and it will be seen in account by aug 13 but still i didnt get it. So just calrify that and please make some arrangements to refund that money i think its the bank part is not clear so just make some sudden steps to refund it...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Andhra Bank — andhra bank debit card transaction failed but amount debited

 svmk@GHC on Aug 13, 2018
I s mohan kumar having a savings account with account number: [protected] in andhra bank (Hindu college) branch
Guntur.
I also have a debit card for the above account with number:
Today,[protected] i had done swiping in wargnal rice store, bowenpally in hyderabad for amount of 870. I got a message to my mobile number that the same amount has been debited from my account, but the shop keepers are saying that they did not receive any amount from my account, so please kindly check this issue and repay my amount to my account as early as possible.

Regards
S...
Complaint comments  Read comments [1]Complaint category Home & Garden

Andhra Bank — my mobile number device and upi captured

 ajit kumaryadav on Aug 10, 2018
I'm ajit singh from haryana rewari my ac no.[protected] and my mobile no me recive is sms from hdfcbk sms. Your mobile number and device is successfully captured for upi registration

Please my help kahi mera ac hack tooo nahi ho gaya sir

Ye kis type ka sms aaya h please help me andhra bank

Sir nahi mare rupay chori na ho jaye mare ac se

My contact no. [protected]...
Complaint comments  Read comments Complaint category Employees

Andhra Bank — pos transaction issue at rgia airport, hyderabad

 STheeda on Aug 5, 2018
Dear sir,

I was flying from hyderabad to overseas from rgia airport hyderabad.

I had to pay airlines for my extra baggage. But due to the issues with the airline the flight got cancelled and the airline had voided the transaction after a few hours.

Now, i have checked my online bank statement, i can only see that the transaction was debited from my account for the amount of rs 5588/- but i do not see the same amount of rs 5588/- has not credited back to my account.

I contacted the airline and they have informed that they processed the...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — regarding refund money

 Bookittybooboo on Aug 5, 2018
I have ordered for a product for ₹1517 in flipkart. Order is not placed but money has been deducted from my account. I m in shortage of money. It will be so helpful if i get back the money soon. Waiting for the refund. Krithikashivsuriyan@gmail.com. This is my mail id. Kindly do the needful as soon as possible. Waiting for the respond.
Thank you,
Palavalli mithula....
Complaint comments  Read comments [4]Complaint category Banks

Andhra Bank — not receiving otp on my register mobile number 8237546454

 Swetha Nagaraju on Aug 3, 2018
Respected sir,.
Sub:- not receiving otp on my register no.[protected].
I'm having andhra bank account account number is [protected] customer id. 47411479 in the name of swetha taduru. My register mobile number is [protected], is receiving all other messages on my register mobile number except otp. Kindly do the needful.
Thanking you,
Yours faithfully
Swetha...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — andhra bank - account link problem

 Venkata Raju Bhetalam on Aug 3, 2018
Hi,

I am getting the below error message after login internet banking

My cust id: 32285380

Ac no. [protected]

Mobile no. [protected]

Regards,
Venkata raju

Dashboard

You have 1 error message[userfg0011] [100205] the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — refund not done yet

 brkg80 on Jul 30, 2018
I had made a purchase on 28 july 2018 in saravana selvarathnam stores through debit card through pos the first transaction done was failed transaction. They debited the amount from my account but was not credited to merchant account. The second transaction was successful. They have debited twice the amount from my account. I had filed complaint and mailed the kknagar branch till now i have not received any reply from the bank. I want my amount to be credited back to my account at the earliest....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — atm transaction problem

 SATYANARAYANA GUDIVADA on Jul 27, 2018
Dear sir

Iam kadumula bangaru naidu. Iam in your andhra bank older. A/c [protected]. Atm card number [protected] do the two transactions if date[protected]. First transection is cancelled.. And second transection is success. But amount is debited to two transactions. Because this my problem. Iam complaint to the andhra bank cheepurupalli branch. And customer care. But no response.. My amount is setilled to marchandi account. But marchant asked to me witness because u want wit ness.. Please sent the sir wit ness.....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — polacy documents and health cards of ab arogyadan ref no: ba11251052

 Mrityunjay Rao Rao on Jul 19, 2018
I Have applied for AB arogyadan On Names Main A. Padmashree and G. Mrityunjay Rao spouse and the amount was debited on 12/6/2018, in S. B. Acc NO:[protected] . we were informed that the cards and policy will come home or branch with in one month of debiting the premium. But as on date we have not received any information at branch or home. Please help us to get the policy document and health cards....
Complaint comments  Read comments [1]Complaint category Insurance

Andhra Bank — I am complaining of atm card

 Aruna Allipilli on Jul 19, 2018
I am not getting Atm card from last 2 yrs, my account is in Visakhapatnam kgh branch, I am transferred from Srikakulam to Visakhapatnam, I open new account in Kgh branch, my account in Srikakulam balaga branch transfered here Kgh branch and closed, but Atm card is not issuing to this account in Kgh branch, the problem is Atm card which is issuing is always linked to the account which i have in Srikakulam, now I want Atm card for the account which I have in Visakhapatnam kgh branch, kindly solve my problem and please issue Atm card...
Complaint comments  Read comments [3]Complaint category Hospitals

Andhra Bank — rs 1025/-debited to postxn/rupay aboie/bdr00001

 rageshis on Jul 18, 2018
Dear sir,

My self mohan rao doni, ac no [protected], ifsc andb0000466, rajam branch,
Last april 18, from my account rs 1025/-debited to postxn/rupayapboie/bdr00001, but that day the application has not successfully completed, till date the amount is not re credit to my account,
I request you to kindly check it and do the needful at the earliest, my ph no is [protected], if any clarification required kindly free to call me..

Regards
Mohan rao doni...
Complaint comments Read comments Complaint category...
Complaint comments  Read comments [1]Complaint category Education

Andhra Bank — unfreeze

 Bhima Mudiraj on Jul 17, 2018
Date:17/7/18
Sunder Nagar
To
The Bank Manager,
Andhra bank,
Sunder Nagar,
Hyderabad.

Subject: Balance deducted, payment
failure, need refund
Reference:[protected]

Dear sir,
I Bolavoni Bhima account holder in Andhra bank.I faced a problem on12 june (put the transaction date here) while doing the transaction online through my Debit card, the amount had been deducted from my account but the receiver did not receive the amount and caused payment failure.Till now the deducted money does not...
Complaint comments  Read comments [1]Complaint category Institutes

Andhra Bank — got legal notice to pay 4219 after paying the amount at bank asking for 5000 more

 Pavan Kumar Sure on Jul 17, 2018
Hi,
Recently i got a legal notice from Andhra bank, Sattenpalli branch saying i need to pay 4219 as i was due under my account [protected], so i have visited the bank and approached one of the staff of Andhra bank and they asked me to pay 4250/- to close the account .
i did paid the amount and came to the staff to close my account after some time he took me to the branch manager and asked me to pay 5265/- more to close the account.
i don't know all of sudden what happend and they are asking for 5265/- if any charges were there why they were charged immediatly in the span...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — reg - education loan

 Bhyrava Prasad on Jul 16, 2018
Hi sir,

My name is Bhairava prasad. Iam raising this compliant behalf of my Nephew Education loan.
When we apporached for education loan in town intailly the Bank Manager agreed to provide loan ( orally, unforutanly there is no proof now ) and now after joining the Btech admission he is refusing to provide the education without any proper reaon as he is mentioning the reaons which are not valid at all.When i talked over the phone he is communicating with invalid reasons

Can you please help me on this case as its really required to continue the education loan...
Complaint comments  Read comments Complaint category Education

Andhra Bank — irctc ticket booking

 Azad.husain on Jul 15, 2018
Sir,
I have tried book train tickets on 14 july 2018 through IRCTC Mobile application via BHIM UPI PAYMENT. Unfortunately transaction failed. but amount of Rs.2161.80 was deducted from my account and gone to "razorpaypg@hdfc" upi link. Tickets were not booked.So kindly refund the amount to my account as soon as possible. Transaction details metioned below!

UPI Transaction id[protected]
Azad husain...
Complaint comments  Read comments [1]Complaint category Railways

Andhra Bank — online transaction failure

 premrajkumarvanguri on Jul 12, 2018
Sir,

Today i.e., on 12th july 2018. I have made an attempt of online RUPAY Debit card transaction to hdfc account of rupees 26, 861/- unfortunately money has debited from my account but transaction was not fulfilled. Kindly refund my amount ASAP. Because i need to pay the loan in HDFC. Here im providing my account details.

Name: VANGURI KENNADY
A/C NO: [protected]
BRANCH: NASPUR, 0878...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — cheque clearance being delayed [Resolved]

 Amer1511 on Jul 12, 2018
I had deposited a cheque of indusind Bank
Which was issued into my Andhra bank account located at Nirmal approx 15-20 days back and the cheque is not yet cleared.

After constant follow ups with the bank, the bank employees have a straight & Blunt answer """ Cheque clearence takes minimum 15 days"

This delay on behalf of Andhra bank is creating a major problem as the account maintaince is sluggish and pathetic. I fell like just stop using Andha bank services.

There is no bank in India which takes so many days to clear a cheque.
In todays...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — I'm complaining about atm issue

 T.maddileti on Jul 11, 2018
Hi sir my account is statebank of india unfortunatly i draw amount in andhra bank
this time and day[protected] time 6:30pm I darw the amount from andhra bank ATM machine. It was struck 1000RS in ATM but it was showing display amount is deducted from my account .please take action. Solve my ATM issue . now am giving my bank details .account name T.Nagasesannna Account number([protected]) phone number [protected], [protected], gadwal, mahaboobnagar district.....
Complaint comments  Read comments Complaint category Employers

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